Bridgewater Healthcare Center

Name: Bridgewater Healthcare Center
Address: 14751 CAREY ROAD, Carmel, IN, 46033, US
Telephone: 3175752208

14751 Carey Road, Carmel, IN 46033 · Hamilton County · 120 certified beds · avg 111 residents/day · certified since Jun 9, 2011

Part of chain: COMMUNICARE HEALTH (110 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.61

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 11, 2026	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint
May 13, 2026	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 13, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 13, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 16, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 16, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 16, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 16, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 16, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 16, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jul 22, 2024	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Jul 22, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 22, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Jul 22, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jul 22, 2024	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Dec 18, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Dec 18, 2023	D · Potential for harm, one-off	The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint
Dec 18, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Year	Citations	Worst severity that year
2023	3	D
2024	5	D
2025	6	D
2026	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.61	3.42	3.95	top 29% in Indiana; bottom 42% in the U.S.
Registered Nurse hours	0.54	0.62	0.69	bottom 47% in Indiana; bottom 44% in the U.S.
Weekend total nurse staffing	3.34	3.01	3.50	top 23% in Indiana; bottom 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.47	0.47	0.48	top 38% in Indiana; top 37% in the U.S.
Total nursing staff turnover (%)	41.7	45.9	45.8	top 37% in Indiana; top 41% in the U.S.
RN turnover (%)	50.0	40.4	42.9	bottom 35% in Indiana; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.42, RN 0.51, weekend 3.16. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Hancock Regional Hospital	Organization	5% or Greater Direct Ownership Interest	100%	02/01/2015
Bond, Maria	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2021
Bond, Maria	Individual	Trustee of the SNF	NOT APPLICABLE	07/01/2021
Burdsall, Patrick	Individual	Operational/Managerial Control	NOT APPLICABLE	07/05/2022
Burdsall, Patrick	Individual	ADP of the SNF	NOT APPLICABLE	07/05/2022
Carey Mgt Co LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2017
Carey Mgt Co LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2017
Clark, Timothy	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2015
Clark, Timothy	Individual	Trustee of the SNF	NOT APPLICABLE	05/01/2015
Daugherty, Joshua	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2020
Daugherty, Joshua	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2020
Felker, Dean	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2015
Felker, Dean	Individual	Trustee of the SNF	NOT APPLICABLE	05/01/2015
Joyner, Sara	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2022
Joyner, Sara	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2022
Long, Steven	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/14/2018
Long, Steven	Individual	Operational/Managerial Control	NOT APPLICABLE	11/14/2018
Mustaklem, Marwan	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2023
Mustaklem, Marwan	Individual	ADP of the SNF	NOT APPLICABLE	07/31/2025
Odenthal, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Restoracy of Carmel	2.3 mi	Carmel, IN	★★★★☆	3/5
McGivney Health Care Center	2.4 mi	Carmel, IN	★★☆☆☆	3/5
Majestic Care of Carmel	3.0 mi	Carmel, IN	★★☆☆☆	3/5
Carmel Health & Living Community	3.1 mi	Carmel, IN	★★☆☆☆	2/5
Barrington of Carmel, the	3.2 mi	Carmel, IN	★★★★★	5/5
Wellbrooke of Carmel	3.5 mi	Carmel, IN	★★★☆☆	2/5
Maple Park Village	3.6 mi	Westfield, IN	★★☆☆☆	2/5	abuse
Wellbrooke of Westfield	4.3 mi	Westfield, IN	★★★★★	4/5
Copper Trace Health & Living Community	4.9 mi	Westfield, IN	★★★☆☆	3/5
Allisonville Meadows	5.3 mi	Fishers, IN	★★★☆☆	2/5
Retreat at the Stratford, the	5.4 mi	Carmel, IN	★★★★☆	4/5
Harbour Manor Health & Living Community	5.4 mi	Noblesville, IN	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Carmel →

Facility data as of CMS processing date 2026-08-01. CCN 155790.

The Care File

Visit checklist — Bridgewater Healthcare Center

14751 Carey Road, Carmel, IN 46033 · 3175752208

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155790 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)