British Home, the

Name: British Home, the
Address: 8700 WEST 31ST STREET, Brookfield, IL, 60513, US
Telephone: 7084850135

8700 West 31st Street, Brookfield, IL 60513 · Cook County · 72 certified beds · avg 42 residents/day · certified since Mar 16, 1995

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.35

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Sep 3, 2023 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Oct 6, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 14, 2026	F · Potential for harm, facility-wide	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 14, 2026	F · Potential for harm, facility-wide	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
May 14, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 14, 2026	F · Potential for harm, facility-wide	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
May 14, 2026	F · Potential for harm, facility-wide	The facility did not have enough fresh-air ventilation, whether through windows, mechanical systems, or both.
May 14, 2026	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
May 14, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 14, 2026	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
May 14, 2026	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
May 14, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 14, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 14, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 14, 2026	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
May 14, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 14, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
May 14, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 14, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 14, 2026	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Feb 27, 2025	F · Potential for harm, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Feb 27, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 27, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Mar 15, 2024	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 15, 2024	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 15, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 3, 2023	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 18).

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	1	G ▲
2024	5	0	F
2025	5	0	F
2026	18	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Sep 3, 2023	Payment Denial	8 days from Sep 28, 2023

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.35	2.99	3.95	top 13% in Illinois; top 28% in the U.S.
Registered Nurse hours	1.33	0.63	0.69	top 7% in Illinois; top 7% in the U.S.
Weekend total nurse staffing	3.97	2.67	3.50	top 12% in Illinois; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.13	0.56	0.48	top 8% in Illinois; top 4% in the U.S.
Total nursing staff turnover (%)	45.1	44.5	45.8	bottom 46% in Illinois; bottom 50% in the U.S.
RN turnover (%)	38.5	41.8	42.9	top 48% in Illinois; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.49, RN 1.37, weekend 4.09. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
British Home Life Services Corporation	Organization	5% or Greater Direct Ownership Interest	100%	04/05/2011
Bennett, Lorna	Individual	Corporate Director	NOT APPLICABLE	03/16/1995
Blatz, Mary	Individual	Corporate Director	NOT APPLICABLE	10/01/2019
Bond, Barbara	Individual	Corporate Director	NOT APPLICABLE	03/16/1995
Cortopassi, Ellen	Individual	Corporate Director	NOT APPLICABLE	04/01/2013
Garrison, Karen	Individual	Corporate Director	NOT APPLICABLE	04/01/2013
Gomez, Isabel	Individual	Operational/Managerial Control	NOT APPLICABLE	04/10/2023
Gomez, Isabel	Individual	ADP of the SNF	NOT APPLICABLE	04/10/2023
Jablonski, Bruce	Individual	Corporate Director	NOT APPLICABLE	04/01/2010
Larson, John	Individual	Corporate Officer	NOT APPLICABLE	06/22/1992
Larson, John	Individual	Operational/Managerial Control	NOT APPLICABLE	06/22/1992
Mahajan, Dheeraj	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Mahajan, Dheeraj	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
McAllister, Paul	Individual	Corporate Director	NOT APPLICABLE	04/01/2013
Nowak, Slawomir	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2015
Robinson, Elisa	Individual	Corporate Director	NOT APPLICABLE	04/01/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
"How is fresh air circulated through the building, and how is the ventilation system maintained?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Grove of Lagrange Park, the	1.8 mi	La Grange Park, IL	★★★☆☆	3/5
Plymouth Place	1.8 mi	La Grange Park, IL	★★★★★	5/5
Nexus at Berwyn	2.0 mi	Berwyn, IL	★☆☆☆☆	1/5
Aperion Care Forest Park	2.2 mi	Forest Park, IL	★☆☆☆☆	1/5	abuse
Meadowbrook Manor - Lagrange	2.3 mi	La Grange, IL	★★☆☆☆	2/5
Aperion Care Westchester	3.1 mi	Westchester, IL	★★★☆☆	3/5
Alden Town Manor Rehab & HCC	3.2 mi	Cicero, IL	★☆☆☆☆	2/5
Bella Terra Lagrange	3.3 mi	La Grange, IL	★★★★☆	4/5
Landmark of Cicero Rehabilitation and Nursing Cent	3.8 mi	Cicero, IL		—/5	SFF
Pearl of Hillside,the	3.9 mi	Hillside, IL	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 145827.

The Care File

Visit checklist — British Home, the

8700 West 31st Street, Brookfield, IL 60513 · 7084850135

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Sep 3, 2023 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
☐ "How is fresh air circulated through the building, and how is the ventilation system maintained?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 145827 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)