Whitehall of Deerfield

Name: Whitehall of Deerfield
Address: 300 WAUKEGAN ROAD, Deerfield, IL, 60015, US
Telephone: 8479454600

300 Waukegan Road, Deerfield, IL 60015 · Lake County · 190 certified beds · avg 132 residents/day · certified since Dec 1, 1991

Part of chain: LEGACY HEALTHCARE (89 facilities, chain avg rating 2.9★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.74

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 6, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 20, 2026	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 23, 2025	F · Potential for harm, facility-wide	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 23, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 23, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 23, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 18, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 3, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
May 30, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 30, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 30, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 30, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 30, 2024	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Apr 30, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 30, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 7, 2023	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jun 7, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 7, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 7, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jun 7, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 7, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 10).

Year	Citations	Worst severity that year
2023	7	E
2024	9	F
2025	10	F
2026	2	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.74	2.99	3.95	top 20% in Illinois; bottom 49% in the U.S.
Registered Nurse hours	1.08	0.63	0.69	top 12% in Illinois; top 13% in the U.S.
Weekend total nurse staffing	3.63	2.67	3.50	top 16% in Illinois; top 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.36	0.56	0.48	top 4% in Illinois; top 2% in the U.S.
Total nursing staff turnover (%)	41.9	44.5	45.8	top 45% in Illinois; top 41% in the U.S.
RN turnover (%)	42.3	41.8	42.9	bottom 48% in Illinois; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.64, RN 1.34, weekend 4.51. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Doros Generation Trust U/A/D 1/3/12	Organization	5% or Greater Direct Ownership Interest	20%	08/22/2022
GPN Family Trust U/A/D 4/28/08	Organization	5% or Greater Direct Ownership Interest	48%	08/22/2022
Oakway Operations LLC	Organization	5% or Greater Direct Ownership Interest	12%	08/22/2022
Rajchenbach 2015 Family Trust	Organization	5% or Greater Direct Ownership Interest	20%	08/22/2022
Cohen, Cindy	Individual	Operational/Managerial Control	NOT APPLICABLE	08/22/2022
Cohen, Cindy	Individual	ADP of the SNF	NOT APPLICABLE	08/22/2022
Forbright Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	08/22/2022
Forbright Bank	Organization	Operational/Managerial Control	NOT APPLICABLE	08/22/2022
Legacy Healthcare Financial Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/22/2022
Legacy Healthcare Financial Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/19/2025
RSM Us LLP	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
Shabat, Menachem	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/22/2022
Shabat, Menachem	Individual	Operational/Managerial Control	NOT APPLICABLE	08/22/2022
Shabat, Menachem	Individual	ADP of the SNF	NOT APPLICABLE	08/22/2022
Sultan, John	Individual	Operational/Managerial Control	NOT APPLICABLE	08/22/2022
Sultan, John	Individual	ADP of the SNF	NOT APPLICABLE	08/22/2022
WH North Property, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	08/22/2022
WH North Property, LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/22/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Northbrook Health and Rehab	1.4 mi	Northbrook, IL	★★★★★	5/5
Grove of Northbrook,the	2.1 mi	Northbrook, IL	★★★★☆	4/5
Elevate Care Northbrook	2.2 mi	Northbrook, IL	★★☆☆☆	2/5	abuse
Aliya of Highwood	3.0 mi	Highwood, IL	★★★★☆	3/5
Brandel Health and Rehab	3.1 mi	Northbrook, IL	★★★★★	5/5
Warren Barr North Shore	3.4 mi	Highland Park, IL	★★★★☆	4/5
Greek American Rehab Care Ctr	3.9 mi	Wheeling, IL	★★★★☆	4/5
Elevate Care Riverwoods	4.0 mi	Riverwoods, IL	★★★☆☆	3/5
Radford Green	4.7 mi	Lincolnshire, IL	★★★★★	3/5
Citadel of Northbrook, the	4.8 mi	Northbrook, IL	★★★★☆	4/5
Addolorata Villa	5.3 mi	Wheeling, IL	★★★★★	3/5
VI at the Glen	5.4 mi	Glenview, IL	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Deerfield →

Facility data as of CMS processing date 2026-08-01. CCN 145706.

The Care File

Visit checklist — Whitehall of Deerfield

300 Waukegan Road, Deerfield, IL 60015 · 8479454600

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 145706 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)