Covenant Living at Inverness

Name: Covenant Living at Inverness
Address: 3800 WEST 71ST STREET SOUTH, Tulsa, OK, 74132, US
Telephone: 9184819988

3800 West 71st Street South, Tulsa, OK 74132 · Creek County · 44 certified beds · avg 42 residents/day · certified since May 24, 2005

Part of chain: COVENANT LIVING (15 facilities, chain avg rating 4.4★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.15

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (6)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 26, 2024	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Jan 8, 2024	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Dec 16, 2021	E · Potential for harm, repeated	The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 16, 2021	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2021	4	0	E
2024	2	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.15	4.58	3.95	bottom 25% in Oklahoma; top 34% in the U.S.
Registered Nurse hours	0.54	0.41	0.69	top 19% in Oklahoma; bottom 43% in the U.S.
Weekend total nurse staffing	3.80	4.16	3.50	bottom 30% in Oklahoma; top 29% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.34	0.28	0.48	top 25% in Oklahoma; bottom 40% in the U.S.
Total nursing staff turnover (%)	42.6	55.5	45.8	top 19% in Oklahoma; top 43% in the U.S.
RN turnover (%)	20.0	53.6	42.9	top 10% in Oklahoma; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.83, RN 0.50, weekend 3.51. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Covenant Living Communities & Services	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2019
Bearer, Ruben	Individual	W-2 Managing Employee	NOT APPLICABLE	11/01/2019
Bentley, Sarah	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Christensen, Pamela	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Cunliffe, Terri	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Davis, Kara	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Eastburg, Mark	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Erickson, David	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Erickson, David	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Erickson, Rebekah	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Holt, Jody	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Kincannon, Kurt	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Manlove, Matt	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Martin, Robert	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Nelson, Richard	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Oxendale, Roger	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Rinard, Dale	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Vanover, Andrew	Individual	Corporate Director	NOT APPLICABLE	11/01/2019
Wenrich, John	Individual	Corporate Director	NOT APPLICABLE	11/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Sherwood Manor Nursing Home	2.8 mi	Tulsa, OK	★★☆☆☆	2/5
Zarrow Pointe	2.8 mi	Tulsa, OK	★★★★★	4/5
Ambassador Manor Nursing Center	3.6 mi	Tulsa, OK	★★☆☆☆	2/5
Colonial Manor Nursing Home	4.0 mi	Tulsa, OK	★★★★☆	3/5
The Villages at Southern Hills	4.1 mi	Tulsa, OK	★★★★★	5/5
Grace Skilled Nursing and Therapy Jenks	4.2 mi	Jenks, OK	★★☆☆☆	2/5
University Village Retirement Community	4.3 mi	Tulsa, OK	★★★★☆	3/5
Southern Hills Rehabilitation Center	6.1 mi	Tulsa, OK	★★★☆☆	3/5
The Gardens	6.1 mi	Sapulpa, OK	★★★☆☆	3/5
Beacon Ridge	6.2 mi	Sapulpa, OK	★☆☆☆☆	1/5
Oklahoma Memory Care Institute	6.5 mi	Tulsa, OK	★★☆☆☆	2/5
Montereau, INC.	6.6 mi	Tulsa, OK	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Tulsa →

Facility data as of CMS processing date 2026-08-01. CCN 375476.

The Care File

Visit checklist — Covenant Living at Inverness

3800 West 71st Street South, Tulsa, OK 74132 · 9184819988

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375476 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)