Three Crowns Park
2323 McDaniel Ave, Evanston, IL 60201 · Cook County · 34 certified beds · avg 26 residents/day · certified since Jun 5, 2024
Abuse citation flag (CMS)
Part of chain: COVENANT LIVING (15 facilities, chain avg rating 4.4★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Dec 7, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 7, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jan 3, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 31, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 7, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Dec 7, 2025 | F · Potential for harm, facility-wide | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Jul 21, 2025 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 3, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 5 | 2 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.08 | 2.99 | 3.95 | top 6% in Illinois; top 12% in the U.S. |
| Registered Nurse hours | 2.37 | 0.63 | 0.69 | top 1% in Illinois; top 1% in the U.S. |
| Weekend total nurse staffing | 4.66 | 2.67 | 3.50 | top 5% in Illinois; top 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.77 | 0.56 | 0.48 | top 1% in Illinois; top 1% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 44.5 | 45.8 | — |
| RN turnover (%) | 0.0 | 41.8 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.88, RN 2.28, weekend 4.48. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Creaney, Janet | Individual | Corporate Officer | NOT APPLICABLE | 07/24/2020 |
| Cunliffe, Terri | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/22/2015 |
| Cunliffe, Terri | Individual | Corporate Officer | NOT APPLICABLE | 05/22/2015 |
| Cunliffe, Terri | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/22/2015 |
| Dye, Lisa | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/2021 |
| Flewellen, Lorene | Individual | Corporate Officer | NOT APPLICABLE | 04/29/2022 |
| Justie, Jeannie | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/20/2020 |
| Justie, Jeannie | Individual | Corporate Officer | NOT APPLICABLE | 09/20/2020 |
| Justie, Jeannie | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/20/2020 |
| Malzahn, Elizabeth | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/25/2009 |
| Manlove, Matt | Individual | Corporate Officer | NOT APPLICABLE | 07/24/2020 |
| Meo, Christina | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/25/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Westminster Place | 0.9 mi | Evanston, IL | ★★★★★ | 5/5 | |
| Citadel Care Center-Wilmette | 0.9 mi | Wilmette, IL | ★★★★★ | 5/5 | |
| Alden Estates of Evanston | 1.2 mi | Evanston, IL | ★★★★★ | 5/5 | |
| Pearl of Evanston,the | 1.3 mi | Evanston, IL | ★★★★★ | 4/5 | |
| Warren Barr Lieberman | 1.6 mi | Skokie, IL | ★★★★☆ | 4/5 | |
| Aliya of Evanston | 1.7 mi | Evanston, IL | ★★★★☆ | 3/5 | |
| Citadel of Skokie, the | 1.8 mi | Skokie, IL | ★★★★☆ | 4/5 | |
| Mather Evanston, the | 1.9 mi | Evanston, IL | ★★★★★ | 5/5 | |
| Alden Estates of Skokie | 1.9 mi | Skokie, IL | ★★★★★ | 5/5 | |
| Alpine Care of Evanston | 2.4 mi | Evanston, IL | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 146199.