Buckingham Pavilion
2625 West Touhy Avenue, Chicago, IL 60645 · Cook County · 235 certified beds · avg 118 residents/day · certified since Apr 14, 1975
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
2.51
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (23)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 5, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 5, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 5, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 5, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Dec 5, 2025 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Dec 5, 2025 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Nov 15, 2024 | E · Potential for harm, repeated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not provide routine dental care and 24-hour emergency dental care for residents. |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Nov 15, 2024 | C · Minimal risk, facility-wide | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Dec 8, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 8, 2023 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Dec 8, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Dec 8, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Dec 8, 2023 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Dec 8, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Dec 8, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 8, 2023 | D · Potential for harm, one-off | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (9 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 9 | 0 | E |
| 2025 | 6 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.51 | 2.99 | 3.95 | bottom 37% in Illinois; bottom 4% in the U.S. |
| Registered Nurse hours | 0.64 | 0.63 | 0.69 | top 33% in Illinois; top 43% in the U.S. |
| Weekend total nurse staffing | 2.38 | 2.67 | 3.50 | bottom 50% in Illinois; bottom 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.55 | 0.56 | 0.48 | top 37% in Illinois; top 27% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 44.5 | 45.8 | bottom 34% in Illinois; bottom 38% in the U.S. |
| RN turnover (%) | 52.4 | 41.8 | 42.9 | bottom 32% in Illinois; bottom 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.73, RN 0.69, weekend 2.59. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Kazlow, Leah | Individual | 5% or Greater Direct Ownership Interest | 30% | 05/24/1973 |
| Slatus, Rita | Individual | 5% or Greater Direct Ownership Interest | 30% | 05/24/1973 |
| Stern, Sheldon | Individual | Direct Ownership Interest | NOT APPLICABLE | 12/01/1994 |
| Kazlow, Leah | Individual | Corporate Director | NOT APPLICABLE | 05/24/1973 |
| Kazlow, Leah | Individual | Corporate Officer | NOT APPLICABLE | 05/24/1973 |
| Kazlow, Leah | Individual | ADP of the SNF | NOT APPLICABLE | 01/14/2025 |
| Slatus, Rita | Individual | Corporate Director | NOT APPLICABLE | 07/24/1973 |
| Slatus, Rita | Individual | Corporate Officer | NOT APPLICABLE | 05/24/1973 |
| Slatus, Rita | Individual | ADP of the SNF | NOT APPLICABLE | 01/14/2025 |
| Stern, Sheldon | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/24/1973 |
| Stern, Sheldon | Individual | Corporate Director | NOT APPLICABLE | 05/24/1973 |
| Stern, Sheldon | Individual | Corporate Officer | NOT APPLICABLE | 05/24/1973 |
| Stern, Sheldon | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/08/2025 |
| Stern, Sheldon | Individual | ADP of the SNF | NOT APPLICABLE | 01/14/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Westwood Vlge Nrsg and RHB Ctr | 0.2 mi | Chicago, IL | ★☆☆☆☆ | 3/5 | |
| Elevate Care Chicago North | 0.3 mi | Chicago, IL | ★☆☆☆☆ | 2/5 | |
| Dobson Plaza | 0.6 mi | Evanston, IL | ★★★★★ | 5/5 | |
| Alpine Care of Evanston | 1.1 mi | Evanston, IL | ★★★★☆ | 4/5 | |
| Warren Park Health & Living Ctr | 1.1 mi | Chicago, IL | ★★★☆☆ | 3/5 | |
| Clark Manor | 1.1 mi | Chicago, IL | ★★★☆☆ | 3/5 | |
| Astoria Place Living & Rehab | 1.1 mi | Chicago, IL | ★★★★☆ | 3/5 | |
| Lincolnwood Place | 1.3 mi | Lincolnwood, IL | ★★★★★ | 4/5 | |
| Ryze at the Ridge | 1.3 mi | Chicago, IL | ★☆☆☆☆ | 2/5 | |
| Fargo Health Care Center | 1.5 mi | Chicago, IL | ★★☆☆☆ | 2/5 | abuse |
| Atrium Health Care Center | 1.5 mi | Chicago, IL | ★☆☆☆☆ | 2/5 | abuse |
| Birchwood Plaza | 1.6 mi | Chicago, IL | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 145285.