Utah ›Payson

Mervyn Sharp Bennion Central Utah Veterans Home

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1551 North Main Street, Payson, UT 84651 (opens Google Maps) · Utah County · (801) 465-5400· 108 certified beds · avg 104 residents/day · certified since Oct 21, 2013 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: AVALON HEALTH CARE (16 facilities, chain avg rating 3.4★)

5/5
Health inspection rating (on-site)
inspected Apr 13, 2026
1
Serious findings on record
most recent Apr 7, 2022
$0
Fines, last 3 years
7.37
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Apr 7, 2022 · F-0690

The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.

Why it matters: Poor continence and catheter care leads to infections, skin breakdown, and loss of dignity.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: May 2, 2022 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide timely, quality laboratory tests to meet residents' needs. F-0770

  2. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  3. D · Potential for more than minimal harm, isolated

    The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609

View all 13 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 13, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770
Mar 28, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Mar 28, 2024D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Mar 28, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Mar 28, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Mar 28, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Apr 7, 2022▲ G · Actual harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Apr 7, 2022E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 7, 2022E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Apr 7, 2022D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Apr 7, 2022D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Apr 7, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Apr 7, 2022D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 1).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 7
Serious citations (G–L): 1
2024
All citations: 5
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202271G ▲
202450F
202610D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityUtah averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 7.37
Utah average: 3.87
U.S. average: 3.95
Registered Nurse hours
This facility: 2.44
Utah average: 1.17
U.S. average: 0.69
Weekend total nurse staffing
This facility: 6.73
Utah average: 3.39
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityUtah avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)7.373.873.95top 2% in Utah; top 1% in the U.S.
Registered Nurse hours2.441.170.69top 2% in Utah; top 1% in the U.S.
Weekend total nurse staffing6.733.393.50top 2% in Utah; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)1.440.880.48top 11% in Utah; top 2% in the U.S.
Total nursing staff turnover (%)33.750.745.8top 12% in Utah; top 21% in the U.S.
RN turnover (%)22.940.642.9top 18% in Utah; top 18% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.69, RN 1.88, weekend 5.19.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.69 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Mervyn Sharp Bennion Central Utah Veterans Home. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Government - State

Owner / managerTypeRoleStakeSince
Avalon VA Management LLCOrganization5% or Greater Direct Ownership Interest100%02/17/2015
Avalon Veterans Services, L.L.C.Organization5% or Greater Indirect Ownership Interest100%12/18/2018
Avalon Health Care INCOrganizationOperational/Managerial ControlNOT APPLICABLE08/20/2012
Avalon Health Care INCOrganizationADP of the SNFNOT APPLICABLE05/21/2026
Avalon Health Care Management INCOrganizationOperational/Managerial ControlNOT APPLICABLE02/03/2010
Avalon Health Care Management INCOrganizationADP of the SNFNOT APPLICABLE04/02/2025
Bott, WesleyIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2016
Bott, WesleyIndividualADP of the SNFNOT APPLICABLE11/01/2016
Brannin, LoriIndividualOperational/Managerial ControlNOT APPLICABLE04/01/2026
Brannin, LoriIndividualADP of the SNFNOT APPLICABLE04/01/2026
Dangerfield, DavidIndividualManaging Control - Governing BodyNOT APPLICABLE04/05/2007
Dangerfield, DavidIndividualCorporate DirectorNOT APPLICABLE04/05/2007
Harris, BradfordIndividualCorporate OfficerNOT APPLICABLE03/16/2026
Harris, BradfordIndividualOperational/Managerial ControlNOT APPLICABLE03/16/2026
Harris, BradfordIndividualADP of the SNFNOT APPLICABLE03/16/2026
Hash, AlanIndividualCorporate OfficerNOT APPLICABLE08/15/2017
Hash, AlanIndividualOperational/Managerial ControlNOT APPLICABLE08/15/2017
Hash, AlanIndividualADP of the SNFNOT APPLICABLE08/15/2017
Kirton, ByronIndividualManaging Control - Governing BodyNOT APPLICABLE08/27/2024
Kirton, ByronIndividualCorporate DirectorNOT APPLICABLE08/27/2024

Showing 20 of 36 parties CMS has on file for this facility; 16 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Avalon Health Care — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
  • "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 36 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Rocky Mountain Care - Maple Dell1.3 miPayson, UT★★☆☆☆1/5
Advanced Health Care of Salem4.0 miSalem, UT★★★★★5/5
Spanish Fork Rehabilitation and Nursing5.7 miSpanish Fork, UT★★★☆☆4/5
Stonehenge of Springville8.5 miSpringville, UT★★★★★4/5
Provo Rehabilitation and Nursing13.6 miProvo, UT★☆☆☆☆1/5abuseSFF
Aspen Ridge of Utah Valley14.5 miOrem, UT★★★★★5/5
Orem Rehabilitation and Nursing Center15.2 miOrem, UT★★★☆☆2/5
Stonehenge of Orem16.8 miOrem, UT★★★★★5/5
Cascades at Orchard Park17.8 miOrem, UT★★★★☆4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Utah, UT — 13 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Payson →

Facility data as of CMS processing date 2026-08-01. CCN 465181.

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