Copper Ridge Health Care

Name: Copper Ridge Health Care
Address: 3706 West 9000 South, West Jordan, UT, 84088, US
Telephone: 8012802273

3706 West 9000 South, West Jordan, UT 84088 · Salt Lake County · 120 certified beds · avg 93 residents/day · certified since Feb 9, 1987

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.53

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 24, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jun 24, 2026 (Deficient, Provider has plan of correction)

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 24, 2026	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 10, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not keep complete, dated laboratory records in residents' files.
Sep 10, 2025	D · Potential for harm, one-off	The facility did not bring in qualified outside professionals to provide a required service when it didn't have a qualified professional on staff.
Nov 2, 2023	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Nov 2, 2023	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Nov 2, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Nov 2, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Nov 2, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Nov 2, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 2, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 12, 2022	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jan 12, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 12, 2022	E · Potential for harm, repeated	The facility did not perform required COVID-19 testing on residents and staff.
Jan 12, 2022	E · Potential for harm, repeated	The facility did not have enough fresh-air ventilation, whether through windows, mechanical systems, or both.
Jan 12, 2022	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Jan 12, 2022	D · Potential for harm, one-off	The facility did not have firmly secured handrails on both sides of its hallways.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2022	6	0	E
2023	7	0	E
2025	3	0	D
2026	1	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Utah avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.53	3.87	3.95	bottom 46% in Utah; bottom 38% in the U.S.
Registered Nurse hours	0.82	1.17	0.69	bottom 23% in Utah; top 26% in the U.S.
Weekend total nurse staffing	2.88	3.39	3.50	bottom 30% in Utah; bottom 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.53	0.88	0.48	bottom 17% in Utah; top 30% in the U.S.
Total nursing staff turnover (%)	53.9	50.7	45.8	bottom 40% in Utah; bottom 27% in the U.S.
RN turnover (%)	29.4	40.6	42.9	top 32% in Utah; top 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.46, RN 0.80, weekend 2.83. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	10/01/2009
Caretrust GP LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Caretrust Reit INC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Ctr Partnership LP	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Durtschi, Luke	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/28/2023
Durtschi, Luke	Individual	Operational/Managerial Control	NOT APPLICABLE	09/28/2023
Durtschi, Luke	Individual	ADP of the SNF	NOT APPLICABLE	09/28/2023
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2009
Gangotena-Bernard, Fatima	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/20/2024
Gangotena-Bernard, Fatima	Individual	Operational/Managerial Control	NOT APPLICABLE	09/20/2024
Gangotena-Bernard, Fatima	Individual	ADP of the SNF	NOT APPLICABLE	09/20/2024
Jordan Health Associates, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2016
Jordan Health Associates, INC.	Organization	ADP of the SNF	NOT APPLICABLE	09/15/2025
Jordan Health Properties LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2016
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Moss, Tyler	Individual	Corporate Officer	NOT APPLICABLE	05/01/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
"For services you don't staff in-house, which outside professionals do you contract with?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Stonehenge of South Jordan	3.2 mi	South Jordan, UT	★★★★★	5/5
Cascades at Riverwalk	4.0 mi	Midvale, UT	★★★★☆	3/5
Monument Healthcare Taylorsville	4.0 mi	Salt Lake City, UT	★★☆☆☆	2/5
Legacy Village Rehabilitation	4.5 mi	Taylorsville, UT	★★☆☆☆	3/5
Rocky Mountain Care - Riverton	4.6 mi	Riverton, UT	★★★★☆	3/5
Sandy Health and Rehab	4.7 mi	Sandy, UT	★☆☆☆☆	1/5
Neurorestorative	6.3 mi	Riverton, UT	★★★★☆	3/5
Aspen Ridge Transitional Rehab	6.5 mi	Murray, UT	★★★★★	5/5
Aspen Ridge West Transitional Rehab	6.5 mi	Murray, UT	★★★★★	4/5
Rocky Mountain Care - Cottage on Vine	7.0 mi	Murray, UT	★★★☆☆	2/5
Rocky Mountain Care - Hunter Hollow	7.7 mi	West Valley City, UT	★★☆☆☆	1/5
Meadow Peak Rehabilitation	7.8 mi	Taylorsville, UT	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in West Jordan →

Facility data as of CMS processing date 2026-08-01. CCN 465108.

The Care File

Visit checklist — Copper Ridge Health Care

3706 West 9000 South, West Jordan, UT 84088 · 8012802273

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 24, 2026 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How are lab results filed and reviewed, and how quickly does the doctor see abnormal results?"
☐ "For services you don't staff in-house, which outside professionals do you contract with?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 465108 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)