Highland Care Center

Name: Highland Care Center
Address: 4285 South Highland Drive, Holladay, UT, 84124, US
Telephone: 8012782839

4285 South Highland Drive, Holladay, UT 84124 · Salt Lake County · 103 certified beds · avg 74 residents/day · certified since Sep 1, 1981

Part of chain: EDURO HEALTHCARE (34 facilities, chain avg rating 2.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.43

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 11, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jun 11, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jun 11, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jun 11, 2024	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Jun 11, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 2, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Jan 2, 2024	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Mar 16, 2022	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 16, 2022	E · Potential for harm, repeated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Mar 16, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 16, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 16, 2022	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Mar 16, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 16, 2022	D · Potential for harm, one-off	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Mar 16, 2022	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Nov 7, 2019	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 7, 2019	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 7, 2019	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Nov 7, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 7, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 7, 2019	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Nov 7, 2019	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 7, 2019	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Nov 7, 2019	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Nov 7, 2019	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 5).

Year	Citations	Worst severity that year
2019	10	E
2022	8	F
2024	7	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Utah avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.43	3.87	3.95	bottom 34% in Utah; bottom 33% in the U.S.
Registered Nurse hours	1.04	1.17	0.69	top 46% in Utah; top 14% in the U.S.
Weekend total nurse staffing	2.87	3.39	3.50	bottom 27% in Utah; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.77	0.88	0.48	top 49% in Utah; top 13% in the U.S.
Total nursing staff turnover (%)	32.8	50.7	45.8	top 11% in Utah; top 19% in the U.S.
RN turnover (%)	29.4	40.6	42.9	top 32% in Utah; top 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.56, RN 1.08, weekend 2.99. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bewsey, Michael	Individual	Corporate Officer	NOT APPLICABLE	06/29/2017
Davidson, Craig	Individual	Corporate Officer	NOT APPLICABLE	06/20/1990
Davidson, Craig	Individual	Operational/Managerial Control	NOT APPLICABLE	06/20/1990
Davidson, Craig	Individual	ADP of the SNF	NOT APPLICABLE	07/22/2025
Eduro Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/29/2017
Highland Nursing and Rehab Center, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/29/2017
Langford, Scott	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure resident assessments are completed and submitted to the state on time?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"When a doctor orders lab work, how quickly is it done and how are results communicated back?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Spring Creek Healthcare Center	0.6 mi	Salt Lake City, UT	★★☆☆☆	2/5
Monument Healthcare Millcreek	1.1 mi	Salt Lake City, UT	★★★★☆	3/5
Monument Healthcare Cottonwood Creek	1.3 mi	Salt Lake City, UT	★★★☆☆	2/5
Holladay Healthcare Center	1.4 mi	Salt Lake City, UT	★★★☆☆	2/5
Mt. Olympus Rehabilitation Center	1.6 mi	Salt Lake City, UT	★★☆☆☆	1/5
Monument Healthcare Murray Creek	1.7 mi	Millcreek, UT	★★☆☆☆	1/5	abuse
Paramount Health and Rehabilitation	2.1 mi	Salt Lake City, UT	★★★☆☆	2/5
Monument Healthcare Canyon Rim	2.2 mi	Millcreek, UT	★★★☆☆	3/5
Millcreek Rehabilitation and Nursing	2.3 mi	Salt Lake City, UT	★★☆☆☆	1/5	abuse
Rocky Mountain Care - Cottage on Vine	2.8 mi	Murray, UT	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Holladay →

Facility data as of CMS processing date 2026-08-01. CCN 465078.

The Care File

Visit checklist — Highland Care Center

4285 South Highland Drive, Holladay, UT 84124 · 8012782839

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 465078 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)