White House Health Care INC

Name: White House Health Care INC
Address: 2871 HIGHWAY 31W, White House, TN, 37188, US
Telephone: 6156723636

2871 Highway 31w, White House, TN 37188 · Robertson County · 84 certified beds · avg 70 residents/day · certified since Jul 17, 2013

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.73

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 19, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 19, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 12, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 12, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Sep 12, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 17, 2020	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 17, 2020	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Worst severity that year
2020	2	E
2024	3	D
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.73	3.62	3.95	top 3% in Tennessee; top 5% in the U.S.
Registered Nurse hours	0.85	0.57	0.69	top 10% in Tennessee; top 24% in the U.S.
Weekend total nurse staffing	5.53	3.15	3.50	top 2% in Tennessee; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.81	0.39	0.48	top 4% in Tennessee; top 11% in the U.S.
Total nursing staff turnover (%)	51.3	48.9	45.8	bottom 45% in Tennessee; bottom 34% in the U.S.
RN turnover (%)	38.5	43.2	42.9	top 41% in Tennessee; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.70, RN 0.85, weekend 5.50. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Dixie Mae Taylor-Huff Estate	Organization	5% or Greater Direct Ownership Interest	—	02/26/2013
Kemp, Sonya	Individual	5% or Greater Direct Ownership Interest	—	02/26/2013
Mullins, Samantha	Individual	W-2 Managing Employee	NOT APPLICABLE	02/26/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Stoneridge Health Care, LLC	7.7 mi	Goodlettsville, TN	★★☆☆☆	3/5
The Waters of Springfield LLC	10.6 mi	Springfield, TN	★☆☆☆☆	1/5
NHC Healthcare, Springfield	10.7 mi	Springfield, TN	★★☆☆☆	1/5	abuse
Signature Health of Portland Rehab & Wellness Cent	10.8 mi	Portland, TN	★☆☆☆☆	1/5
NHC Healthcare, Hendersonville	11.8 mi	Hendersonville, TN	★★★☆☆	3/5
Alta Heights Post Acute	12.2 mi	Goodlettsville, TN	★★★★☆	4/5
NHC Place Sumner	13.4 mi	Gallatin, TN	★★★★★	5/5
Gallatin Center for Rehabilitation and Healing	14.7 mi	Gallatin, TN	★★★★☆	3/5
Creekside Center for Rehabilitation and Healing	15.2 mi	Madison, TN	★★★★☆	4/5
The Waters of Gallatin	15.5 mi	Gallatin, TN	★★☆☆☆	3/5
Life Care Center of Old Hickory Village	15.5 mi	Old Hickory, TN	★★★☆☆	2/5
Whites Creek Wellness and Rehabilitation Center	17.9 mi	Whites Creek, TN	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in White House →

Facility data as of CMS processing date 2026-08-01. CCN 445513.

The Care File

Visit checklist — White House Health Care INC

2871 Highway 31w, White House, TN 37188 · 6156723636

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445513 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)