Whites Creek Wellness and Rehabilitation Center

Name: Whites Creek Wellness and Rehabilitation Center
Address: 3425 KNIGHT DRIVE, Whites Creek, TN, 37189, US
Telephone: 6158762754

3425 Knight Drive, Whites Creek, TN 37189 · Davidson County · 127 certified beds · avg 111 residents/day · certified since May 4, 1992

Part of chain: AHAVA HEALTHCARE (16 facilities, chain avg rating 2.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.98

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 11, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 11, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 11, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 12, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Mar 12, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Mar 12, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 12, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 12, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Mar 12, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Sep 13, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Sep 13, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jul 14, 2021	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jul 14, 2021	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jul 14, 2021	D · Potential for harm, one-off	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.
Mar 20, 2019	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Mar 20, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 20, 2019	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 20, 2019	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Worst severity that year
2019	4	D
2021	3	D
2023	2	D
2024	6	D
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.98	3.62	3.95	bottom 16% in Tennessee; bottom 13% in the U.S.
Registered Nurse hours	0.36	0.57	0.69	bottom 16% in Tennessee; bottom 16% in the U.S.
Weekend total nurse staffing	2.61	3.15	3.50	bottom 19% in Tennessee; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.18	0.39	0.48	bottom 8% in Tennessee; bottom 9% in the U.S.
Total nursing staff turnover (%)	66.1	48.9	45.8	bottom 10% in Tennessee; bottom 9% in the U.S.
RN turnover (%)	78.9	43.2	42.9	bottom 6% in Tennessee; bottom 6% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.21, RN 0.38, weekend 2.81. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Ecm Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	10%	06/01/2019
Eisen, Menashe	Individual	5% or Greater Indirect Ownership Interest	10%	06/01/2019
Whites Creek Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2019
Leech, Tracie	Individual	W-2 Managing Employee	NOT APPLICABLE	06/01/2019
McGovern, Benjamin	Individual	W-2 Managing Employee	NOT APPLICABLE	06/01/2019
Niederman, Anshel	Individual	Corporate Officer	NOT APPLICABLE	06/01/2019
VNB New York LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	06/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Eaton Creek Post Acute	4.0 mi	Nashville, TN		—/5	SFF
Creekside Center for Rehabilitation and Healing	5.3 mi	Madison, TN	★★★★☆	4/5
Advanced Health Care of Nashville	5.6 mi	Nashville, TN		—/5
Alta Heights Post Acute	6.6 mi	Goodlettsville, TN	★★★★☆	4/5
Trevecca Center for Rehabilitation and Healing LLC	7.3 mi	Nashville, TN	★★★☆☆	3/5
Nashville Center for Rehabilitation and Healing LL	7.5 mi	Nashville, TN	★★☆☆☆	2/5
The Health Center at Richland Place	7.9 mi	Nashville, TN	★★★☆☆	2/5
Life Care Center of Old Hickory Village	8.0 mi	Old Hickory, TN	★★★☆☆	2/5
Heartland	8.3 mi	Nashville, TN	★★★★★	4/5
Green Hills Center for Rehabilitation and Healing	9.5 mi	Nashville, TN	★★★☆☆	2/5
Woodcrest at Blakeford	10.2 mi	Nashville, TN	★★★★☆	3/5
The McKendree Post Acute & Rehabilitation	10.8 mi	Hermitage, TN	★☆☆☆☆	1/5	abuseSFF

Compare this facility with the 3 closest →

All facilities in Whites Creek →

Facility data as of CMS processing date 2026-08-01. CCN 445281.

The Care File

Visit checklist — Whites Creek Wellness and Rehabilitation Center

3425 Knight Drive, Whites Creek, TN 37189 · 6158762754

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445281 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)