Creekside Center for Rehabilitation and Healing

Name: Creekside Center for Rehabilitation and Healing
Address: 306 W DUE WEST AVENUE, Madison, TN, 37115, US
Telephone: 6156124499

306 W Due West Avenue, Madison, TN 37115 · Davidson County · 139 certified beds · avg 133 residents/day · certified since Jan 15, 2014

Part of chain: CARERITE CENTERS (34 facilities, chain avg rating 3.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.90

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 12, 2023	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 1, 2019	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 16, 2018	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 16, 2018	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 16, 2018	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 16, 2018	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Year	Citations	Worst severity that year
2018	4	D
2019	1	D
2023	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.90	3.62	3.95	bottom 12% in Tennessee; bottom 11% in the U.S.
Registered Nurse hours	0.45	0.57	0.69	bottom 36% in Tennessee; bottom 30% in the U.S.
Weekend total nurse staffing	2.39	3.15	3.50	bottom 7% in Tennessee; bottom 7% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.39	0.48	top 41% in Tennessee; bottom 49% in the U.S.
Total nursing staff turnover (%)	64.9	48.9	45.8	bottom 12% in Tennessee; bottom 10% in the U.S.
RN turnover (%)	40.0	43.2	42.9	top 43% in Tennessee; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.73, RN 0.57, weekend 3.07. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Madison Ventures TN LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2018
Couch, James	Individual	Operational/Managerial Control	NOT APPLICABLE	12/27/2018
Couch, James	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2018
Einhorn, Neal	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/01/2018
Friedman, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/01/2018
Friedman, Mark	Individual	Corporate Officer	NOT APPLICABLE	06/01/2018
MD Friedman Family 2017 Trust	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2018
Neal Einhorn Family 2017 Trust	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2018
Rose, Sarah	Individual	Operational/Managerial Control	NOT APPLICABLE	05/12/2025
Rose, Sarah	Individual	ADP of the SNF	NOT APPLICABLE	05/12/2025
Salih, Rajin	Individual	Operational/Managerial Control	NOT APPLICABLE	04/08/2025
Salih, Rajin	Individual	ADP of the SNF	NOT APPLICABLE	04/08/2025
Schwartz, Eliezer	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2018
Zucker, Yossie	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Life Care Center of Old Hickory Village	2.9 mi	Old Hickory, TN	★★★☆☆	2/5
Alta Heights Post Acute	3.1 mi	Goodlettsville, TN	★★★★☆	4/5
Whites Creek Wellness and Rehabilitation Center	5.3 mi	Whites Creek, TN	★★★☆☆	3/5
Heartland	6.0 mi	Nashville, TN	★★★★★	4/5
NHC Healthcare, Hendersonville	6.5 mi	Hendersonville, TN	★★★☆☆	3/5
The McKendree Post Acute & Rehabilitation	6.8 mi	Hermitage, TN	★☆☆☆☆	1/5	abuseSFF
Trevecca Center for Rehabilitation and Healing LLC	8.5 mi	Nashville, TN	★★★☆☆	3/5
Advanced Health Care of Nashville	8.8 mi	Nashville, TN		—/5
Eaton Creek Post Acute	9.1 mi	Nashville, TN		—/5	SFF
Nashville Center for Rehabilitation and Healing LL	9.8 mi	Nashville, TN	★★☆☆☆	2/5
Stoneridge Health Care, LLC	9.8 mi	Goodlettsville, TN	★★☆☆☆	3/5
The Health Center at Richland Place	11.1 mi	Nashville, TN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Madison →

Facility data as of CMS processing date 2026-08-01. CCN 445516.

The Care File

Visit checklist — Creekside Center for Rehabilitation and Healing

306 W Due West Avenue, Madison, TN 37115 · 6156124499

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445516 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)