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Alliance Health at West Acres
804 Pleasant Street, Brockton, MA 02301 (opens Google Maps) · Plymouth County · (508) 583-6000· 138 certified beds · avg 118 residents/day · certified since Aug 1, 1977 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ALLIANCE HEALTH & HUMAN SERVICES (8 facilities, chain avg rating 3.8★)
4/5
Health inspection rating (on-site)
inspected Sep 19, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.45
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 19, 2025 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Sep 19, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770 |
| Aug 29, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 29, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jul 27, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 27, 2023 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jul 27, 2023 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Jul 27, 2023 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 27, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jul 27, 2023 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Jul 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Jul 27, 2023 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
All citationsSerious citations (G–L)
2023
All citations: 10
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 10 | 0 | E |
| 2024 | 2 | 0 | E |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.45
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.22
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.09
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.45 | 3.89 | 3.95 | bottom 30% in Massachusetts; bottom 34% in the U.S. |
| Registered Nurse hours | 0.22 | 0.65 | 0.69 | bottom 1% in Massachusetts; bottom 3% in the U.S. |
| Weekend total nurse staffing | 3.09 | 3.51 | 3.50 | bottom 29% in Massachusetts; bottom 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.19 | 0.46 | 0.48 | bottom 7% in Massachusetts; bottom 10% in the U.S. |
| Total nursing staff turnover (%) | 32.4 | 38.2 | 45.8 | top 34% in Massachusetts; top 19% in the U.S. |
| RN turnover (%) | 54.5 | 42.6 | 42.9 | bottom 26% in Massachusetts; bottom 29% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.69, RN 0.23, weekend 3.31.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.69 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Alliance Health at West Acres. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alliance Health INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/22/1999 |
| Alliance Health Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2013 |
| Alliance Health Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/18/2025 |
| Brunetti, Tammy | Individual | Corporate Director | NOT APPLICABLE | 03/06/2019 |
| Calkins, Andrew | Individual | Corporate Director | NOT APPLICABLE | 03/06/2017 |
| Corridan, Linda | Individual | Corporate Director | NOT APPLICABLE | 09/17/2008 |
| Delgado, Fabian | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2019 |
| Delgado, Fabian | Individual | ADP of the SNF | NOT APPLICABLE | 03/26/2025 |
| Fusco, Danielle | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/17/2025 |
| Fusco, Danielle | Individual | ADP of the SNF | NOT APPLICABLE | 03/18/2025 |
| Grady, Francis | Individual | Corporate Director | NOT APPLICABLE | 07/15/2013 |
| Grady, Francis | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Gray, Alfred | Individual | Corporate Director | NOT APPLICABLE | 03/06/2019 |
| Janisko, Jerome | Individual | Corporate Director | NOT APPLICABLE | 01/25/1999 |
| Jennings, Michael | Individual | Corporate Director | NOT APPLICABLE | 09/25/2024 |
| Jones, Erik | Individual | Corporate Director | NOT APPLICABLE | 11/26/2018 |
| Kemp, Paul | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Lavallee, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Lument Real Estate Capital LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 01/24/2023 |
| Mourtzinos, Arthur | Individual | Corporate Director | NOT APPLICABLE | 06/19/2014 |
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Alliance Health & Human Services — 8 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Alliance Health at Baldwinville — Baldwinville, MA · overall 4/5
- Alliance Health at Braintree — Braintree, MA · overall 5/5
- Alliance Health at Coleman — Northborough, MA · overall 4/5
- Alliance Health at Maples — Wrentham, MA · overall 3/5
- Alliance Health at Marie Esther — Marlborough, MA · overall 4/5
- Alliance Health at Marina Bay — Quincy, MA · overall 3/5
- Alliance Health at Rosewood — Peabody, MA · overall 3/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 32% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 84 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Brockton Post Acute Care | 0.7 mi | Brockton, MA | ★★★★☆ | 3/5 | |
| The Center at Blue Hills | 1.8 mi | Stoughton, MA | ★★★☆☆ | 2/5 | abuse |
| The Guardian Center | 1.8 mi | Brockton, MA | ★☆☆☆☆ | 2/5 | |
| Copley at Stoughton Nursing Care Center | 2.6 mi | Stoughton, MA | ★★★★★ | 3/5 | |
| St Joseph Manor Health Care INC | 3.1 mi | Brockton, MA | ★★★★☆ | 4/5 | |
| Champion Rehabilitation and Nursing Center | 3.4 mi | Brockton, MA | ★★☆☆☆ | 3/5 | |
| Southeast Rehabilitation & Skilled Care Center | 3.8 mi | North Easton, MA | ★☆☆☆☆ | 1/5 | |
| Care One at Randolph | 5.0 mi | Randolph, MA | ★☆☆☆☆ | 1/5 | |
| Life Care Center of West Bridgewater | 5.3 mi | West Bridgewater, MA | ★★★★★ | 5/5 | |
| Colony Center for Health and Rehabilitation | 5.3 mi | Abington, MA | ★☆☆☆☆ | 1/5 | |
| Sachem Center for Health and Rehabilitation | 6.2 mi | East Bridgewater, MA | ★★★☆☆ | 3/5 | |
| Hellenic Nursing & Rehabilitation Center | 7.2 mi | Canton, MA | ★★★☆☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Plymouth, MA — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Bay Path at Duxbury Nursing & Rehabilitation Ctr — Duxbury, MA · overall 5/5
- Cardigan Nursing & Rehabilitation Center — Scituate, MA · overall 4/5
- Hannah B G Shaw Home — Middleboro, MA · overall 4/5
- Harbor House Nursing & Rehabilitation Center — Hingham, MA · overall 4/5
- Life Care Center of Plymouth — Plymouth, MA · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225259.