St Joseph Manor Health Care INC

Name: St Joseph Manor Health Care INC
Address: 215 THATCHER STREET, Brockton, MA, 02302, US
Telephone: 5085835834

215 Thatcher Street, Brockton, MA 02302 · Plymouth County · 118 certified beds · avg 104 residents/day · certified since Jul 1, 1990

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.25

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 11, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 11, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 11, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Dec 11, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 6, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 6, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 6, 2024	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 4, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 4, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 4, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 4, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 4, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 4, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 4, 2023	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 4, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 4).

Year	Citations	Worst severity that year
2023	8	E
2024	3	F
2025	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.25	3.89	3.95	top 23% in Massachusetts; top 31% in the U.S.
Registered Nurse hours	0.73	0.65	0.69	top 27% in Massachusetts; top 34% in the U.S.
Weekend total nurse staffing	3.84	3.51	3.50	top 24% in Massachusetts; top 28% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.46	0.46	0.48	top 36% in Massachusetts; top 38% in the U.S.
Total nursing staff turnover (%)	26.0	38.2	45.8	top 15% in Massachusetts; top 8% in the U.S.
RN turnover (%)	23.5	42.6	42.9	top 16% in Massachusetts; top 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 0.62, weekend 3.30. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 2/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Arenburg, Paul	Individual	Corporate Officer	NOT APPLICABLE	05/01/2014
Cardoso-Fontes, Angela	Individual	Corporate Director	NOT APPLICABLE	06/27/2014
Castillo, Nicole	Individual	W-2 Managing Employee	NOT APPLICABLE	05/18/2018
Castillo, Nicole	Individual	Corporate Director	NOT APPLICABLE	05/18/2018
Crowley, Richard	Individual	Corporate Director	NOT APPLICABLE	09/27/2013
Dauginikas, Ruth	Individual	Corporate Director	NOT APPLICABLE	05/01/2013
Keane, James	Individual	Corporate Officer	NOT APPLICABLE	10/03/2016
Poor Sisters of Jesus Crucified and the Sorrowful Mother, INC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	09/27/2013
Valliere, Mary	Individual	Corporate Director	NOT APPLICABLE	09/27/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Champion Rehabilitation and Nursing Center	0.8 mi	Brockton, MA	★★☆☆☆	3/5
Brockton Post Acute Care	2.5 mi	Brockton, MA	★★★★☆	3/5
The Guardian Center	2.8 mi	Brockton, MA	★☆☆☆☆	2/5
Colony Center for Health and Rehabilitation	2.9 mi	Abington, MA	★☆☆☆☆	1/5
Alliance Health at West Acres	3.1 mi	Brockton, MA	★★★★☆	4/5
Sachem Center for Health and Rehabilitation	3.5 mi	East Bridgewater, MA	★★★☆☆	3/5
The Center at Blue Hills	4.6 mi	Stoughton, MA	★★★☆☆	2/5	abuse
Life Care Center of West Bridgewater	5.3 mi	West Bridgewater, MA	★★★★★	5/5
Southshore Health Care Center	5.5 mi	Rockland, MA	★☆☆☆☆	1/5
Copley at Stoughton Nursing Care Center	5.5 mi	Stoughton, MA	★★★★★	3/5
Webster Park Rehabilitation and Healthcare Center	5.8 mi	Rockland, MA	★★★★★	4/5
Dwyer Home	6.3 mi	Weymouth, MA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Brockton →

Facility data as of CMS processing date 2026-08-01. CCN 225414.

The Care File

Visit checklist — St Joseph Manor Health Care INC

215 Thatcher Street, Brockton, MA 02302 · 5085835834

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225414 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)