How to file a complaint about care →
No fines or payment denials in the published 3-year window.
2 Seaport Drive, Quincy, MA 02171 (opens Google Maps) · Norfolk County · (617) 769-5106· 167 certified beds · avg 154 residents/day · certified since Jul 1, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ALLIANCE HEALTH & HUMAN SERVICES (8 facilities, chain avg rating 3.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Jun 14, 2023 · F-0688
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Why it matters: Without this care, residents can develop stiff, contracted joints and lose the ability to move on their own.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 21, 2023 (Deficient, Provider has date of correction)
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. F-0692
The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. F-0759
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. F-0607
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 21, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Nov 21, 2025 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699 |
| Nov 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 23, 2024 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Sep 23, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Sep 23, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Sep 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Sep 23, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jun 14, 2023 | ▲ G · Actual harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jun 14, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 12 | 1 | G ▲ |
| 2024 | 7 | 0 | E |
| 2025 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.06 | 3.89 | 3.95 | top 30% in Massachusetts; top 37% in the U.S. |
| Registered Nurse hours | 0.78 | 0.65 | 0.69 | top 20% in Massachusetts; top 29% in the U.S. |
| Weekend total nurse staffing | 3.66 | 3.51 | 3.50 | top 31% in Massachusetts; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.67 | 0.46 | 0.48 | top 13% in Massachusetts; top 18% in the U.S. |
| Total nursing staff turnover (%) | 37.7 | 38.2 | 45.8 | top 50% in Massachusetts; top 30% in the U.S. |
| RN turnover (%) | 47.6 | 42.6 | 42.9 | bottom 38% in Massachusetts; bottom 40% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.77, weekend 3.60.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.99 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Alliance Health at Marina Bay. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alliance Health INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/01/1999 |
| Alliance Health Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2013 |
| Alliance Health Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/03/2025 |
| Brunetti, Tammy | Individual | Corporate Director | NOT APPLICABLE | 03/06/2019 |
| Calkins, Andrew | Individual | Corporate Director | NOT APPLICABLE | 03/06/2017 |
| Corridan, Linda | Individual | Corporate Director | NOT APPLICABLE | 09/17/2008 |
| Gallego, Cailin | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2017 |
| Gallego, Cailin | Individual | ADP of the SNF | NOT APPLICABLE | 04/03/2025 |
| Grady, Francis | Individual | Corporate Director | NOT APPLICABLE | 07/15/2013 |
| Grady, Francis | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Gray, Alfred | Individual | Corporate Director | NOT APPLICABLE | 03/06/2019 |
| Janisko, Jerome | Individual | Corporate Director | NOT APPLICABLE | 01/25/1999 |
| Jennings, Michael | Individual | Corporate Director | NOT APPLICABLE | 09/25/2024 |
| Jones, Erik | Individual | Corporate Director | NOT APPLICABLE | 11/26/2018 |
| Kemp, Paul | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Lavallee, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Lument Real Estate Capital LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 12/31/2024 |
| Mourtzinos, Arthur | Individual | Corporate Director | NOT APPLICABLE | 06/19/2014 |
| Ostrem, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2016 |
| Ostrem, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 05/19/2025 |
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Alliance Health & Human Services — 8 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bostonian Nursing Care & Rehabilitation Center | 1.1 mi | Dorchester, MA | ★★★★★ | 5/5 | |
| St Joseph Rehab & Nursing Care Center | 1.5 mi | Dorchester, MA | ★★★☆☆ | 3/5 | |
| Boston Home, INC (the) | 2.1 mi | Boston, MA | ★★★★★ | 5/5 | |
| Care Village at Mattapan | 3.6 mi | Mattapan, MA | ★★☆☆☆ | 2/5 | |
| Hancock Park Rehabiliation and Nursing Center | 3.7 mi | Quincy, MA | ★★★☆☆ | 3/5 | |
| South Cove Manor Nursing & Rehabilitation Center | 3.7 mi | Quincy, MA | ★★★★★ | 5/5 | |
| Laurel Ridge Rehab and Skilled Care Center | 3.9 mi | Boston, MA | ★★★★★ | 4/5 | |
| Regalcare at Quincy | 4.2 mi | Quincy, MA | ★☆☆☆☆ | 1/5 | |
| Benjamin Healthcare Center | 4.5 mi | Boston, MA | ★☆☆☆☆ | 1/5 | |
| Sherrill House | 4.8 mi | Boston, MA | ★★☆☆☆ | 2/5 | |
| North End Rehabilitation and Healthcare Center | 4.8 mi | Boston, MA | ★★☆☆☆ | 2/5 | |
| Recuperative Services Unit-Hebrew Rehab Center | 5.3 mi | Boston, MA | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Norfolk, MA — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225680.
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