Alliance Health at Marina Bay
2 Seaport Drive, Quincy, MA 02171 · Norfolk County · 167 certified beds · avg 154 residents/day · certified since Jul 1, 1995
Part of chain: ALLIANCE HEALTH & HUMAN SERVICES (8 facilities, chain avg rating 3.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jun 14, 2023 · F-0688
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Why it matters: Without this care, residents can develop stiff, contracted joints and lose the ability to move on their own.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 21, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (26)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 21, 2025 | E · Potential for harm, repeated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Nov 21, 2025 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Nov 21, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 23, 2024 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Sep 23, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 23, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Sep 23, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 23, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 23, 2024 | D · Potential for harm, one-off | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Sep 23, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 13, 2023 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Jun 14, 2023 | ▲ G · Actual harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 14, 2023 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 12 | 1 | G ▲ |
| 2024 | 7 | 0 | E |
| 2025 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.06 | 3.89 | 3.95 | top 30% in Massachusetts; top 37% in the U.S. |
| Registered Nurse hours | 0.78 | 0.65 | 0.69 | top 20% in Massachusetts; top 29% in the U.S. |
| Weekend total nurse staffing | 3.66 | 3.51 | 3.50 | top 31% in Massachusetts; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.67 | 0.46 | 0.48 | top 13% in Massachusetts; top 18% in the U.S. |
| Total nursing staff turnover (%) | 37.7 | 38.2 | 45.8 | top 50% in Massachusetts; top 30% in the U.S. |
| RN turnover (%) | 47.6 | 42.6 | 42.9 | bottom 38% in Massachusetts; bottom 40% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.77, weekend 3.60. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alliance Health INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/01/1999 |
| Alliance Health Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2013 |
| Alliance Health Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/03/2025 |
| Brunetti, Tammy | Individual | Corporate Director | NOT APPLICABLE | 03/06/2019 |
| Calkins, Andrew | Individual | Corporate Director | NOT APPLICABLE | 03/06/2017 |
| Corridan, Linda | Individual | Corporate Director | NOT APPLICABLE | 09/17/2008 |
| Gallego, Cailin | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2017 |
| Gallego, Cailin | Individual | ADP of the SNF | NOT APPLICABLE | 04/03/2025 |
| Grady, Francis | Individual | Corporate Director | NOT APPLICABLE | 07/15/2013 |
| Grady, Francis | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Gray, Alfred | Individual | Corporate Director | NOT APPLICABLE | 03/06/2019 |
| Janisko, Jerome | Individual | Corporate Director | NOT APPLICABLE | 01/25/1999 |
| Jennings, Michael | Individual | Corporate Director | NOT APPLICABLE | 09/25/2024 |
| Jones, Erik | Individual | Corporate Director | NOT APPLICABLE | 11/26/2018 |
| Kemp, Paul | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Lavallee, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2016 |
| Lument Real Estate Capital LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 12/31/2024 |
| Mourtzinos, Arthur | Individual | Corporate Director | NOT APPLICABLE | 06/19/2014 |
| Ostrem, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2016 |
| Ostrem, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 05/19/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bostonian Nursing Care & Rehabilitation Center | 1.1 mi | Dorchester, MA | ★★★★★ | 5/5 | |
| St Joseph Rehab & Nursing Care Center | 1.5 mi | Dorchester, MA | ★★★☆☆ | 3/5 | |
| Boston Home, INC (the) | 2.1 mi | Boston, MA | ★★★★★ | 5/5 | |
| Care Village at Mattapan | 3.6 mi | Mattapan, MA | ★★☆☆☆ | 2/5 | |
| Hancock Park Rehabiliation and Nursing Center | 3.7 mi | Quincy, MA | ★★★☆☆ | 3/5 | |
| South Cove Manor Nursing & Rehabilitation Center | 3.7 mi | Quincy, MA | ★★★★★ | 5/5 | |
| Laurel Ridge Rehab and Skilled Care Center | 3.9 mi | Boston, MA | ★★★★★ | 4/5 | |
| Regalcare at Quincy | 4.2 mi | Quincy, MA | ★☆☆☆☆ | 1/5 | |
| Benjamin Healthcare Center | 4.5 mi | Boston, MA | ★☆☆☆☆ | 1/5 | |
| Sherrill House | 4.8 mi | Boston, MA | ★★☆☆☆ | 2/5 | |
| North End Rehabilitation and Healthcare Center | 4.8 mi | Boston, MA | ★★☆☆☆ | 2/5 | |
| Recuperative Services Unit-Hebrew Rehab Center | 5.3 mi | Boston, MA | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 225680.