Cardigan Nursing & Rehabilitation Center

Name: Cardigan Nursing & Rehabilitation Center
Address: 59 COUNTRY WAY, Scituate, MA, 02066, US
Telephone: 7815459477

59 Country Way, Scituate, MA 02066 · Plymouth County · 65 certified beds · avg 47 residents/day · certified since Feb 1, 1997

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.62

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 18, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Mar 18, 2025	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Mar 18, 2025	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Mar 18, 2025	E · Potential for harm, repeated	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Mar 18, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Mar 18, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Mar 18, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Feb 1, 2024	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 1, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 1, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 1, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Mar 31, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 31, 2022	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 31, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 31, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 7).

Year	Citations	Worst severity that year
2022	4	F
2024	4	F
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.62	3.89	3.95	bottom 40% in Massachusetts; bottom 42% in the U.S.
Registered Nurse hours	0.87	0.65	0.69	top 14% in Massachusetts; top 23% in the U.S.
Weekend total nurse staffing	3.35	3.51	3.50	bottom 47% in Massachusetts; bottom 50% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.65	0.46	0.48	top 14% in Massachusetts; top 19% in the U.S.
Total nursing staff turnover (%)	90.6	38.2	45.8	bottom 1% in Massachusetts; bottom 1% in the U.S.
RN turnover (%)	85.7	42.6	42.9	bottom 2% in Massachusetts; bottom 3% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.29, RN 0.79, weekend 3.05. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Hilton, Valmai	Individual	5% or Greater Direct Ownership Interest	100%	04/01/1984
Hilton, Linda	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2009
Hilton, Linda	Individual	Corporate Director	NOT APPLICABLE	01/01/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How does your quality committee work, and can you share an example of a problem it identified and fixed?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Life Care Center of the South Shore	1.3 mi	Scituate, MA	★★★★★	4/5
Royal Norwell Nursing & Rehabilitation Center LLC	6.1 mi	Norwell, MA	★★★☆☆	3/5
Southwood at Norwell Nursing Ctr	7.0 mi	Norwell, MA	★★★★★	5/5
Queen Anne Nursing Home, INC	8.0 mi	Hingham, MA	★★★★★	5/5
Linden Ponds	8.5 mi	Hingham, MA	★★★★☆	3/5
Webster Park Rehabilitation and Healthcare Center	9.1 mi	Rockland, MA	★★★★★	4/5
Southshore Health Care Center	9.5 mi	Rockland, MA	★☆☆☆☆	1/5
Harbor House Nursing & Rehabilitation Center	9.5 mi	Hingham, MA	★★★★☆	4/5
Care One at Weymouth	10.1 mi	Weymouth, MA	★★☆☆☆	2/5
Dwyer Home	10.3 mi	Weymouth, MA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Scituate →

Facility data as of CMS processing date 2026-08-01. CCN 225722.

The Care File

Visit checklist — Cardigan Nursing & Rehabilitation Center

59 Country Way, Scituate, MA 02066 · 7815459477

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225722 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)