Massachusetts ›West Bridgewater
Life Care Center of West Bridgewater
765 West Center Street, West Bridgewater, MA 02379 · Plymouth County · 150 certified beds · avg 140 residents/day · certified since May 24, 1996
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (11)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 24, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Sep 9, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 9, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 9, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Sep 9, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Sep 9, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 7, 2023 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Jun 7, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 7, 2023 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Jun 7, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 7, 2023 | D · Potential for harm, one-off | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | D |
| 2024 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.61 | 3.89 | 3.95 | bottom 40% in Massachusetts; bottom 42% in the U.S. |
| Registered Nurse hours | 0.69 | 0.65 | 0.69 | top 33% in Massachusetts; top 37% in the U.S. |
| Weekend total nurse staffing | 3.10 | 3.51 | 3.50 | bottom 30% in Massachusetts; bottom 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.46 | 0.48 | bottom 42% in Massachusetts; bottom 49% in the U.S. |
| Total nursing staff turnover (%) | 34.0 | 38.2 | 45.8 | top 40% in Massachusetts; top 22% in the U.S. |
| RN turnover (%) | 37.9 | 42.6 | 42.9 | top 43% in Massachusetts; top 44% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.83, RN 0.73, weekend 3.28. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Developers Investment Company INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 02/16/1994 |
| Preston, Forrest | Individual | Indirect Ownership Interest | NOT APPLICABLE | 02/16/1994 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 05/01/1995 |
| Developers Investment Company INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/29/2017 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2024 |
| Henry, Terry | Individual | Corporate Officer | NOT APPLICABLE | 08/16/1999 |
| Lafleur, Nancy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/28/2024 |
| Lafleur, Nancy | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2024 |
| Lay, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/24/2017 |
| Lay, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 02/09/2018 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/1995 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/24/2025 |
| Long, Zofia | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/15/2004 |
| Long, Zofia | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/15/2004 |
| Perry, Kellie | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/13/2022 |
| Perry, Kellie | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/13/2022 |
| Perry, Kellie | Individual | ADP of the SNF | NOT APPLICABLE | 03/24/2025 |
| Preston, Aubrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2024 |
| Preston, Forrest | Individual | ADP of the SNF | NOT APPLICABLE | 11/14/2000 |
| Swanker, Richard | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Who on your staff manages IV therapy, and what training and monitoring is in place?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sachem Center for Health and Rehabilitation | 5.1 mi | East Bridgewater, MA | ★★★☆☆ | 3/5 | |
| Southeast Rehabilitation & Skilled Care Center | 5.1 mi | North Easton, MA | ★☆☆☆☆ | 1/5 | |
| Alliance Health at West Acres | 5.3 mi | Brockton, MA | ★★★★☆ | 4/5 | |
| St Joseph Manor Health Care INC | 5.3 mi | Brockton, MA | ★★★★☆ | 4/5 | |
| Brockton Post Acute Care | 5.5 mi | Brockton, MA | ★★★★☆ | 3/5 | |
| Champion Rehabilitation and Nursing Center | 6.0 mi | Brockton, MA | ★★☆☆☆ | 3/5 | |
| The Guardian Center | 6.7 mi | Brockton, MA | ★☆☆☆☆ | 2/5 | |
| The Center at Blue Hills | 6.8 mi | Stoughton, MA | ★★★☆☆ | 2/5 | abuse |
| Copley at Stoughton Nursing Care Center | 7.3 mi | Stoughton, MA | ★★★★★ | 3/5 | |
| Wedgemere Healthcare | 7.4 mi | Taunton, MA | ★☆☆☆☆ | 1/5 | |
| Life Care Center of Raynham | 7.8 mi | Raynham, MA | ★★★★☆ | 4/5 | |
| Marian Manor of Taunton | 7.9 mi | Taunton, MA | ★★☆☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 225704.