Massachusetts ›West Bridgewater

Life Care Center of West Bridgewater

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765 West Center Street, West Bridgewater, MA 02379 (opens Google Maps) · Plymouth County · (508) 580-4400· 150 certified beds · avg 140 residents/day · certified since May 24, 1996 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

5/5
Health inspection rating (on-site)
inspected Nov 24, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.61
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint F-0842

  2. E · Potential for more than minimal harm, pattern

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  3. D · Potential for more than minimal harm, isolated

    The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Sep 24, 2024D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842
Sep 9, 2024E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 9, 2024D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Sep 9, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
Sep 9, 2024D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Sep 9, 2024D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jun 7, 2023D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Jun 7, 2023D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Jun 7, 2023D · Potential for more than minimal harm, isolatedThe facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Jun 7, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jun 7, 2023D · Potential for more than minimal harm, isolatedThe facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 5
Serious citations (G–L): 0
2024
All citations: 6
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202350D
202460E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.61
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.69
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.10
Massachusetts average: 3.51
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMassachusetts avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.613.893.95bottom 40% in Massachusetts; bottom 42% in the U.S.
Registered Nurse hours0.690.650.69top 33% in Massachusetts; top 37% in the U.S.
Weekend total nurse staffing3.103.513.50bottom 30% in Massachusetts; bottom 36% in the U.S.
Weekend RN hours (not acuity-adjusted)0.380.460.48bottom 42% in Massachusetts; bottom 49% in the U.S.
Total nursing staff turnover (%)34.038.245.8top 40% in Massachusetts; top 22% in the U.S.
RN turnover (%)37.942.642.9top 43% in Massachusetts; top 44% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.83, RN 0.73, weekend 3.28.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.83 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Life Care Center of West Bridgewater. CMS inspection and staffing records do not tell us what this home will charge you.

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Before you compare prices

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Developers Investment Company INCOrganizationDirect Ownership InterestNOT APPLICABLE02/16/1994
Preston, ForrestIndividualIndirect Ownership InterestNOT APPLICABLE02/16/1994
Cross, CindyIndividualCorporate OfficerNOT APPLICABLE05/01/1995
Developers Investment Company INCOrganizationOperational/Managerial ControlNOT APPLICABLE08/29/2017
Fletcher, ToddIndividualOperational/Managerial ControlNOT APPLICABLE12/13/2024
Henry, TerryIndividualCorporate OfficerNOT APPLICABLE08/16/1999
Lafleur, NancyIndividualManaging Control - Governing BodyNOT APPLICABLE02/28/2024
Lafleur, NancyIndividualOperational/Managerial ControlNOT APPLICABLE02/28/2024
Lay, LisaIndividualCorporate DirectorNOT APPLICABLE04/24/2017
Lay, LisaIndividualCorporate OfficerNOT APPLICABLE02/09/2018
Life Care Centers of America, INC.OrganizationOperational/Managerial ControlNOT APPLICABLE05/01/1995
Life Care Centers of America, INC.OrganizationADP of the SNFNOT APPLICABLE03/24/2025
Long, ZofiaIndividualManaging Control - Governing BodyNOT APPLICABLE03/15/2004
Long, ZofiaIndividualOperational/Managerial ControlNOT APPLICABLE03/15/2004
Perry, KellieIndividualManaging Control - Governing BodyNOT APPLICABLE06/13/2022
Perry, KellieIndividualOperational/Managerial ControlNOT APPLICABLE06/13/2022
Perry, KellieIndividualADP of the SNFNOT APPLICABLE03/24/2025
Preston, AubreyIndividualOperational/Managerial ControlNOT APPLICABLE12/13/2024
Preston, ForrestIndividualADP of the SNFNOT APPLICABLE11/14/2000
Swanker, RichardIndividualCorporate DirectorNOT APPLICABLE01/01/2022

Showing 20 of 25 parties CMS has on file for this facility; 5 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Life Care Centers of America — 194 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 193 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you keep residents' medical records accurate, complete, and secure?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
  • "What is your current medication error rate, and what have you changed to bring errors down?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
  • "Who on your staff manages IV therapy, and what training and monitoring is in place?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 25 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 71 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Sachem Center for Health and Rehabilitation5.1 miEast Bridgewater, MA★★★☆☆3/5
Southeast Rehabilitation & Skilled Care Center5.1 miNorth Easton, MA★☆☆☆☆1/5
Alliance Health at West Acres5.3 miBrockton, MA★★★★☆4/5
St Joseph Manor Health Care INC5.3 miBrockton, MA★★★★☆4/5
Brockton Post Acute Care5.5 miBrockton, MA★★★★☆3/5
Champion Rehabilitation and Nursing Center6.0 miBrockton, MA★★☆☆☆3/5
The Guardian Center6.7 miBrockton, MA★☆☆☆☆2/5
The Center at Blue Hills6.8 miStoughton, MA★★★☆☆2/5abuse
Copley at Stoughton Nursing Care Center7.3 miStoughton, MA★★★★★3/5
Wedgemere Healthcare7.4 miTaunton, MA★☆☆☆☆1/5
Life Care Center of Raynham7.8 miRaynham, MA★★★★☆4/5
Marian Manor of Taunton7.9 miTaunton, MA★★☆☆☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Plymouth, MA — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in West Bridgewater →

Facility data as of CMS processing date 2026-08-01. CCN 225704.

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