Woodlands Nursing & Rehabilitation Center
400 Pelt Drive, Fayetteville, NC 28301 · Cumberland County · 80 certified beds · avg 75 residents/day · certified since Feb 27, 1997
Part of chain: LIBERTY SENIOR LIVING (37 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 8, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Aug 8, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| May 7, 2024 | E · Potential for harm, repeated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| May 7, 2024 | E · Potential for harm, repeated | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · from a complaint |
| May 7, 2024 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint |
| May 7, 2024 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · from a complaint |
| Sep 1, 2023 | D · Potential for harm, one-off | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · from a complaint |
| Dec 1, 2022 | E · Potential for harm, repeated | The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). |
| Dec 1, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 1, 2022 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (4 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | E |
| 2023 | 1 | 0 | D |
| 2024 | 4 | 0 | E |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $4,709.
| Date | Type | Amount / length |
|---|---|---|
| Sep 1, 2023 | Fine | $4,709 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.91 | 4.01 | 3.95 | top 36% in North Carolina; top 43% in the U.S. |
| Registered Nurse hours | 0.46 | 0.64 | 0.69 | bottom 35% in North Carolina; bottom 31% in the U.S. |
| Weekend total nurse staffing | 3.69 | 3.56 | 3.50 | top 28% in North Carolina; top 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.17 | 0.41 | 0.48 | bottom 12% in North Carolina; bottom 7% in the U.S. |
| Total nursing staff turnover (%) | 55.6 | 49.0 | 45.8 | bottom 34% in North Carolina; bottom 24% in the U.S. |
| RN turnover (%) | 55.6 | 45.7 | 42.9 | bottom 36% in North Carolina; bottom 28% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.69, RN 0.43, weekend 3.48. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| John a McNeill Jr 2012 Irrv Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/29/2025 |
| Liberty Healthcare Group LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/29/2025 |
| Liberty Long Term Care LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 04/04/2025 |
| McNeill, John | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/29/2025 |
| McNeill, Ronald | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/29/2025 |
| Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/29/2025 |
| Calcutt, Joseph | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/29/2025 |
| Calcutt, Joseph | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/29/2025 |
| Calcutt, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 04/29/2025 |
| John a McNeill Jr 2014 Irrevocable Trust | Organization | ADP of the SNF | NOT APPLICABLE | 04/29/2025 |
| Khurana, Rajesh | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/29/2025 |
| Khurana, Rajesh | Individual | ADP of the SNF | NOT APPLICABLE | 02/20/2026 |
| Liberty Healthcare Properties of Woodlands LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/29/2025 |
| Liberty Real Properties IV LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/29/2025 |
| Long Term Care Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/29/2025 |
| McNeill, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/29/2025 |
| McNeill, Robert | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 02/20/2026 |
| McNeill, Ronald | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/29/2025 |
| Miller, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/29/2025 |
| Miller, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 04/29/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "How do you prepare residents and families for discharge, and what support do you arrange for after they leave?"
- "What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Highland House Rehabilitation and Healthcare | 0.5 mi | Fayetteville, NC | ★★☆☆☆ | 3/5 | |
| Haymount Rehabilitation & Nursing Center, INC. | 1.2 mi | Fayetteville, NC | ★★★★★ | 5/5 | |
| Whispering Pines Nursing & Rehab Center | 1.9 mi | Fayetteville, NC | ★★★★★ | 5/5 | |
| Village Green Health and Rehabilitation | 3.3 mi | Fayetteville, NC | ★★★★★ | 4/5 | |
| Bethesda Health Care Facility | 4.9 mi | Eastover, NC | ★★★★☆ | 4/5 | |
| The Carrolton of Fayetteville | 5.2 mi | Fayetteville, NC | ★★★☆☆ | 3/5 | |
| Autumn Care of Fayetteville | 6.1 mi | Fayetteville, NC | ★★★★★ | 4/5 | |
| Carolina Rehab Center of Cumberland | 6.2 mi | Fayetteville, NC | ★★★☆☆ | 2/5 | |
| Liberty Healthcare Services of Golden Years Nursin | 16.7 mi | Falcon, NC | ★★★★☆ | 5/5 | |
| Autumn Care of Raeford | 19.0 mi | Raeford, NC | ★★☆☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345481.