Highland House Rehabilitation and Healthcare

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.50, RN 0.28, weekend 3.18.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.50 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Liberty Senior Living — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Inn at Quail Haven Village — Pinehurst, NC · overall 4/5
• Liberty Commons Nsg and Rehab Ctr of Rowan County — Salisbury, NC · overall 3/5
• Liberty Commons Nursing & Rehab Center of Southpor — Southport, NC · overall 3/5
• Liberty Commons Nursing & Rehabilitation Center of — Burlington, NC · overall 4/5
• Liberty Commons Nursing & Rehabilitation Center of — Benson, NC · overall 2/5
• Liberty Commons Nursing and Rehabilitation Center — Whiteville, NC · overall 1/5
• Liberty Commons Nursing and Rehabilitation Center — Weldon, NC · overall 4/5
• Liberty Commons Nursing and Rehabilitation Center — Sanford, NC · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 36 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
• "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 68% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Fayetteville →