How to file a complaint about care →
No fines or payment denials in the published 3-year window.
7348 North West Street, Falcon, NC 28342 (opens Google Maps) · Cumberland County · (910) 980-1271· 58 certified beds · avg 51 residents/day · certified since May 3, 1991 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIBERTY SENIOR LIVING (37 facilities, chain avg rating 2.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677
The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. F-0645
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Mar 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Aug 29, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Aug 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Aug 3, 2023 | C · Potential for minimal harm, widespread | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Aug 3, 2023 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | D |
| 2024 | 1 | 0 | D |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.93 | 4.01 | 3.95 | bottom 5% in North Carolina; bottom 11% in the U.S. |
| Registered Nurse hours | 0.26 | 0.64 | 0.69 | bottom 5% in North Carolina; bottom 6% in the U.S. |
| Weekend total nurse staffing | 2.65 | 3.56 | 3.50 | bottom 7% in North Carolina; bottom 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.29 | 0.41 | 0.48 | bottom 43% in North Carolina; bottom 30% in the U.S. |
| Total nursing staff turnover (%) | 60.9 | 49.0 | 45.8 | bottom 21% in North Carolina; bottom 15% in the U.S. |
| RN turnover (%) | 88.9 | 45.7 | 42.9 | bottom 2% in North Carolina; bottom 2% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.37, RN 0.30, weekend 3.04.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Liberty Healthcare Services of Golden Years Nursin. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| John a McNeill Jr 2012 Irrv Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2025 |
| Liberty Healthcare Group LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2025 |
| Liberty Healthcare Services of Golden Years Nursing Center, LLC | Organization | 5% or Greater Direct Ownership Interest | — | 09/01/1998 |
| Liberty Long Term Care LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 04/01/2025 |
| McNeill, John | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2025 |
| McNeill, Ronald | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2025 |
| Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2025 |
| Calcutt, Joseph | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2025 |
| Calcutt, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Cooper, Marcus | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Cooper, Marcus | Individual | ADP of the SNF | NOT APPLICABLE | 11/21/2025 |
| Liberty Healthcare Management INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Liberty Long Term Care LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Long Term Care Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| McNeill, Robert | Individual | Corporate Director | NOT APPLICABLE | 04/01/2025 |
| McNeill, Robert | Individual | Trustee of the SNF | NOT APPLICABLE | 04/01/2025 |
| Miller, Robert | Individual | Corporate Director | NOT APPLICABLE | 04/01/2025 |
| Miller, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Oliver, Anna | Individual | Trustee of the SNF | NOT APPLICABLE | 04/01/2025 |
| Purvis, Jenny | Individual | Trustee of the SNF | NOT APPLICABLE | 04/01/2025 |
Showing 20 of 26 parties CMS has on file for this facility; 6 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Liberty Senior Living — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 36 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Carrolton of Dunn | 7.7 mi | Dunn, NC | ★☆☆☆☆ | 1/5 | |
| Harnett Woods Nursing and Rehabilitation Center | 8.2 mi | Dunn, NC | ★★★★★ | 4/5 | |
| Bethesda Health Care Facility | 13.8 mi | Eastover, NC | ★★★★☆ | 4/5 | |
| Whispering Pines Nursing & Rehab Center | 14.9 mi | Fayetteville, NC | ★★★★★ | 5/5 | |
| Liberty Commons Nursing & Rehabilitation Center of | 15.6 mi | Benson, NC | ★★☆☆☆ | 2/5 | |
| Lillington Health and Rehabilitation Center | 16.3 mi | Lillington, NC | ★☆☆☆☆ | 1/5 | abuse |
| Woodlands Nursing & Rehabilitation Center | 16.7 mi | Fayetteville, NC | ★★★★☆ | 4/5 | |
| Emerald Health & Rehab Center | 16.8 mi | Lillington, NC | ★★☆☆☆ | 2/5 | |
| Highland House Rehabilitation and Healthcare | 17.0 mi | Fayetteville, NC | ★★☆☆☆ | 3/5 | |
| Haymount Rehabilitation & Nursing Center, INC. | 17.6 mi | Fayetteville, NC | ★★★★★ | 5/5 | |
| Village Green Health and Rehabilitation | 18.8 mi | Fayetteville, NC | ★★★★★ | 4/5 | |
| The Carrolton of Fayetteville | 19.3 mi | Fayetteville, NC | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Cumberland, NC — 10 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 345367.
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