Health Central Park
411 North Dillard Street, Winter Garden, FL 34787 · Orange County · 218 certified beds · avg 211 residents/day · certified since Nov 1, 1984 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Sep 23, 2023 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Nov 16, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Sep 23, 2023 · F-0684
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Nov 16, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Sep 23, 2023 · F-0726
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Nov 16, 2023 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 23, 2023 · F-0578
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Why it matters: Ignoring these rights means residents may receive treatments they refused, or miss having their end-of-life wishes respected.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Nov 16, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 22, 2025 | E · Potential for harm, repeated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| May 22, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Sep 23, 2023 | ▲ K · Immediate jeopardy, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Sep 23, 2023 | ▲ K · Immediate jeopardy, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Sep 23, 2023 | ▲ K · Immediate jeopardy, repeated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Sep 23, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Feb 24, 2022 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Feb 24, 2022 | F · Potential for harm, facility-wide | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Feb 24, 2022 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Feb 24, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 24, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Feb 24, 2022 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 24, 2022 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 24, 2022 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 8 | 0 | F |
| 2023 | 4 | 4 | K ▲ |
| 2025 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $57,145, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Sep 14, 2023 | Fine | $57,145 |
| Sep 14, 2023 | Payment Denial | 5 days from Nov 11, 2023 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.88 | 4.03 | 3.95 | top 10% in Florida; top 15% in the U.S. |
| Registered Nurse hours | 0.90 | 0.76 | 0.69 | top 26% in Florida; top 21% in the U.S. |
| Weekend total nurse staffing | 4.56 | 3.68 | 3.50 | top 8% in Florida; top 11% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.72 | 0.53 | 0.48 | top 19% in Florida; top 15% in the U.S. |
| Total nursing staff turnover (%) | 24.3 | 41.4 | 45.8 | top 12% in Florida; top 6% in the U.S. |
| RN turnover (%) | 29.0 | 46.0 | 42.9 | top 19% in Florida; top 28% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.58, RN 0.85, weekend 4.28. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Orlando Health INC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 04/01/2012 |
| Boucher, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/20/2025 |
| Boucher, William | Individual | ADP of the SNF | NOT APPLICABLE | 02/20/2025 |
| Miller, John | Individual | Corporate Director | NOT APPLICABLE | 04/01/2016 |
| Miller, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2016 |
| Miller, John | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2016 |
| Nagalapadi, Venkatesh | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2005 |
| Nagalapadi, Venkatesh | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2005 |
| Orlando Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2012 |
| Romelus, Fanley | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/17/2023 |
| Romelus, Fanley | Individual | ADP of the SNF | NOT APPLICABLE | 12/17/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Winter Garden Rehabilitation and Nursing Center | 1.6 mi | Winter Garden, FL | ★★☆☆☆ | 2/5 | |
| Aviata at Colonial Lakes | 2.4 mi | Winter Garden, FL | ★★☆☆☆ | 2/5 | |
| Vivo Healthcare West Orange | 3.0 mi | Ocoee, FL | ★★☆☆☆ | 2/5 | |
| Lake Bennet Center for Rehabilitation & Healing | 3.4 mi | Ocoee, FL | ★★★☆☆ | 2/5 | |
| Orlando Health Center for Rehabilitation | 4.1 mi | Ocoee, FL | ★★★★☆ | 5/5 | |
| Apopka Health and Rehabilitation Center | 5.8 mi | Apopka, FL | ★★★☆☆ | 3/5 | |
| Metro West Nursing and Rehab Center | 7.8 mi | Orlando, FL | ★★★★☆ | 3/5 | |
| Skytop View Rehabilitation Center | 8.2 mi | Clermont, FL | ★★★★★ | 4/5 | |
| Lakes of Clermont Health and Rehabilitation Center | 8.7 mi | Clermont, FL | ★★★★☆ | 3/5 | |
| Solaris Healthcare Apopka | 8.9 mi | Apopka, FL | ★★★★★ | 5/5 | |
| Courtyards of Orlando Care Center and Rehab | 9.3 mi | Orlando, FL | ★★☆☆☆ | 3/5 | |
| Aviata at Rosewood | 9.8 mi | Orlando, FL | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
All facilities in Winter Garden →
Facility data as of CMS processing date 2026-08-01. CCN 105479.