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Courtyards of Orlando Care Center and Rehab
1900 Mercy Drive, Orlando, FL 32808 (opens Google Maps) · Orange County · (407) 299-5404· 120 certified beds · avg 115 residents/day · certified since Jul 1, 1983 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: FL SNF TRUST (10 facilities, chain avg rating 3.2★)
3/5
Health inspection rating (on-site)
inspected Aug 14, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.42
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
View all 22 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Aug 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Aug 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not help residents arrange transportation to and from x-ray and imaging services. · F-0778 |
| Aug 19, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · from a complaint · F-0569 |
| Mar 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Mar 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Mar 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · F-0568 |
| Mar 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Mar 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Mar 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| Mar 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Mar 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| May 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| May 19, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| May 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| May 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| May 19, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 5).
All citationsSerious citations (G–L)
2022
All citations: 8
Serious citations (G–L): 0
2024
All citations: 9
Serious citations (G–L): 0
2025
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 8 | 0 | E |
| 2024 | 9 | 0 | E |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.42
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.36
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.96
Florida average: 3.68
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.42 | 4.03 | 3.95 | top 18% in Florida; top 25% in the U.S. |
| Registered Nurse hours | 0.36 | 0.76 | 0.69 | bottom 5% in Florida; bottom 17% in the U.S. |
| Weekend total nurse staffing | 3.96 | 3.68 | 3.50 | top 20% in Florida; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.18 | 0.53 | 0.48 | bottom 4% in Florida; bottom 9% in the U.S. |
| Total nursing staff turnover (%) | 51.6 | 41.4 | 45.8 | bottom 24% in Florida; bottom 33% in the U.S. |
| RN turnover (%) | 76.9 | 46.0 | 42.9 | bottom 6% in Florida; bottom 7% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.29, weekend 3.18.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.55 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Courtyards of Orlando Care Center and Rehab. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Courtyards Nursing Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/01/2023 |
| FL Master Opco Holdco II LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2023 |
| FL SNF Trust I | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2023 |
| FL SNF Trust II | Organization | 5% or Greater Indirect Ownership Interest | — | 08/01/2023 |
| Cruz-Pizarro, Naihomi | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/01/2023 |
| Ellenbogen, Moss | Individual | Corporate Officer | NOT APPLICABLE | 08/01/2023 |
All 6 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain FL SNF Trust — 10 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Excel Care Center — Tampa, FL · overall 4/5
- Gulf Shore Care Center — Pinellas Park, FL · overall 3/5
- Madison Pointe Care Center — New Port Richey, FL · overall 3/5abuse
- Palmetto Care Center and Rehab — Hialeah, FL · overall 5/5
- Palms Care Center and Rehab — Lauderdale Lakes, FL · overall 3/5
- Terraces of Lake Worth Care Center and Rehab — Lake Worth, FL · overall 4/5
- Williston Care Center and Rehab — Williston, FL · overall 2/5
- Woodbridge Care Center and Rehab — Tampa, FL · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 9 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "If my family member needs an x-ray or scan off-site, how do you get them there and back?"
- "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 52% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 53 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Guardian Care Nursing & Rehabilitation Center | 2.4 mi | Orlando, FL | ★★☆☆☆ | 2/5 | |
| Aviata at Rosewood | 2.7 mi | Orlando, FL | ★★★☆☆ | 2/5 | |
| Metro West Nursing and Rehab Center | 3.2 mi | Orlando, FL | ★★★★☆ | 3/5 | |
| Solaris Healthcare College Park | 3.5 mi | Orlando, FL | ★★★☆☆ | 3/5 | |
| Westminster Towers | 3.9 mi | Orlando, FL | ★★★☆☆ | 2/5 | |
| Commons at Orlando Lutheran Towers | 4.0 mi | Orlando, FL | ★☆☆☆☆ | 1/5 | abuse |
| Delaney Park Health and Rehabilitation Center | 4.3 mi | Orlando, FL | ★★★☆☆ | 2/5 | |
| South Orange Health and Rehabilitation Center | 4.4 mi | Orlando, FL | ★★★★★ | 4/5 | |
| Orlando Health and Rehabilitation Center | 4.5 mi | Orlando, FL | ★☆☆☆☆ | 1/5 | abuse |
| Rehabilitation Center of Winter Park | 4.8 mi | Maitland, FL | ★★★☆☆ | 2/5 | |
| Solaris Healthcare Windermere | 4.8 mi | Orlando, FL | ★★★★★ | 5/5 | |
| Ansley Cove Healthcare and Rehabilitation | 5.4 mi | Maitland, FL | ★☆☆☆☆ | 1/5 | abuseSFF |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Orange, FL — 36 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Health Central Park — Winter Garden, FL · overall 2/5
- Hunters Creek Nursing and Rehab Center — Orlando, FL · overall 4/5
- Lake Bennet Center for Rehabilitation & Healing — Ocoee, FL · overall 3/5
- Life Care Center of Orlando — Orlando, FL · overall 5/5
- Lotus Nursing and Rehabilitation Center — Orlando, FL · overall 2/5
- Mayflower Healthcare Center — Winter Park, FL · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105431.