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Willow Brooke Court at Park Pointe Village
2993 Van Valin Drive, Rock Hill, SC 29732 (opens Google Maps) · York County · (803) 980-8605· 20 certified beds · avg 17 residents/day · certified since Apr 25, 2001 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: ACTS RETIREMENT-LIFE COMMUNITIES (27 facilities, chain avg rating 4.7★)
5/5
Health inspection rating (on-site)
inspected Jul 9, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.91
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
2 inspection findings in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 27, 2025 | E · Potential for more than minimal harm, pattern | The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss. · F-0574 |
| Mar 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
Inspection trend by year
All citationsSerious citations (G–L)
2025
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilitySouth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.91
South Carolina average: 4.08
U.S. average: 3.95
Registered Nurse hours
This facility: 1.18
South Carolina average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.79
South Carolina average: 3.55
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.91 | 4.08 | 3.95 | top 14% in South Carolina; top 15% in the U.S. |
| Registered Nurse hours | 1.18 | 0.67 | 0.69 | top 10% in South Carolina; top 10% in the U.S. |
| Weekend total nurse staffing | 4.79 | 3.55 | 3.50 | top 9% in South Carolina; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.78 | 0.41 | 0.48 | top 11% in South Carolina; top 12% in the U.S. |
| Total nursing staff turnover (%) | 28.1 | 45.9 | 45.8 | top 7% in South Carolina; top 11% in the U.S. |
| RN turnover (%) | 25.0 | 42.1 | 42.9 | top 19% in South Carolina; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.81, RN 0.91, weekend 3.71.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.81 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Willow Brooke Court at Park Pointe Village. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Acts Retirement Services, INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/24/2009 |
| Acts Management Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2012 |
| Acts Management Services, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 10/09/2025 |
| Acts Retirement-Life Communities INC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 09/01/2018 |
| Acts Retirement-Life Communities INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2012 |
| Acts Retirement-Life Communities INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2018 |
| Acts Retirement-Life Communities Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/31/2022 |
| Acts Retirement-Life Communities Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/02/2025 |
| Ahern, Susan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2020 |
| Ahern, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Ahern, Susan | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 11/11/2025 |
| Ahern, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Allmond, Susan | Individual | Corporate Director | NOT APPLICABLE | 09/01/2018 |
| Allmond, Susan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Baker Tilly Advisory Group LP | Organization | ADP of the SNF | NOT APPLICABLE | 02/03/2025 |
| Baker Tilly Us LLP | Organization | ADP of the SNF | NOT APPLICABLE | 11/05/2024 |
| Brod, Kathryn | Individual | Corporate Director | NOT APPLICABLE | 02/15/2024 |
| Callaway, Warren | Individual | Corporate Director | NOT APPLICABLE | 03/30/2022 |
| Chamberlain, Linda | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Christiansen, Karen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
Showing 20 of 48 parties CMS has on file for this facility; 28 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Acts Retirement-Life Communities — 27 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Willowbrooke Ct Skilled Care Ctr at Magnolia Trace — Huntsville, AL · overall 5/5
- Willowbrooke Ct Skilled Care Ctr Westminster VLG — Spanish Fort, AL · overall 4/5
- Willowbrooke Court at Cokesbury Village — Hockessin, DE · overall 5/5
- Willowbrooke Court at Country House — Wilmington, DE · overall 5/5
- Willowbrooke Court Skilled Center at Manor House — Seaford, DE · overall 5/5
- Renaissance at the Terraces — Bonita Springs, FL · overall 4/5
- Willowbrooke Court at Azalea Trace — Pensacola, FL · overall 5/5
- Willowbrooke Court at Indian River Estates — Vero Beach, FL · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 26 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you communicate important notices to residents who speak another language or have trouble seeing or hearing?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 48 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 14 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pruitthealth- Rock Hill | 2.5 mi | Rock Hill, SC | ★☆☆☆☆ | 1/5 | |
| White Oak Manor - Rock Hill | 2.8 mi | Rock Hill, SC | ★★★☆☆ | 3/5 | |
| Rock Hill Post Acute Care Center | 3.4 mi | Rock Hill, SC | ★★★★★ | 4/5 | |
| Magnolia Manor - Rock Hill | 3.5 mi | Rock Hill, SC | ★☆☆☆☆ | 1/5 | |
| Westminster Health & Rehab Center | 4.0 mi | Rock Hill, SC | ★★★☆☆ | 3/5 | |
| White Oak Manor - York | 8.6 mi | York, SC | ★★★☆☆ | 3/5 | |
| The Lodge at Wellmore- Tega Cay | 8.8 mi | Fort Mill, SC | ★★★★★ | 3/5 | |
| Pineville Rehabilitation and Living Center | 14.2 mi | Pineville, NC | ★★★☆☆ | 3/5 | |
| Mecklenburg Heath and Rehabilitation | 15.3 mi | Charlotte, NC | ★★★★★ | 4/5 | |
| Pavilion Health Center at Brightmore | 16.1 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | |
| The Stewart Health Center | 18.8 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | |
| Musc Health Chester Nursing Center | 19.4 mi | Chester, SC | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 425375.