White Oak Manor - York

Name: White Oak Manor - York
Address: 111 South Congress Street, York, SC, 29745, US
Telephone: 8036840035

111 South Congress Street, York, SC 29745 · York County · 109 certified beds · avg 96 residents/day · certified since Jun 23, 1972 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jul 2, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 10, 2026 (Past Non-Compliance)

▲ Actual harm, one-off · Oct 8, 2021 · F-0658

The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.

Why it matters: Care that falls below professional standards can directly harm a resident's health and recovery.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 7, 2021 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Oct 8, 2021 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 7, 2021 (Deficient, Provider has date of correction)

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 2, 2026	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 6, 2023	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Oct 6, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 6, 2023	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Oct 8, 2021	▲ G · Actual harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Oct 8, 2021	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 8, 2021	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2021	3	2	G ▲
2023	3	0	E
2026	1	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.44	4.08	3.95	top 24% in South Carolina; top 25% in the U.S.
Registered Nurse hours	0.41	0.67	0.69	bottom 25% in South Carolina; bottom 24% in the U.S.
Weekend total nurse staffing	4.08	3.55	3.50	top 18% in South Carolina; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.19	0.41	0.48	bottom 15% in South Carolina; bottom 10% in the U.S.
Total nursing staff turnover (%)	35.9	45.9	45.8	top 22% in South Carolina; top 26% in the U.S.
RN turnover (%)	27.3	42.1	42.9	top 25% in South Carolina; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 0.35, weekend 3.49. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Blackrock INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/01/2024
Dimensional Fund Advisors LP	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/01/2024
Laroche, Richard	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/13/1998
Morgan Stanley	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/01/2024
Morgan Stanley Institutional Advisors LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/08/2024
National Health Corporation	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/01/2024
National Healthcare Corporation	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/01/2024
Nhc-Op LP	Organization	Direct Ownership Interest	NOT APPLICABLE	08/01/2024
Vanguard Group INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/01/2024
360 Medical Staffing LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/02/2024
Adams, Robert	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/13/1998
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Boyd, Alesia	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2024
Boyd, Alesia	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2024
Change Healthcare Technologies LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Chittenden, Tamara	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/09/1972
Chittenden, Tamara	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2024
Chittenden, Tamara	Individual	ADP of the SNF	NOT APPLICABLE	10/29/2025
Dodson, Vicki	Individual	Corporate Officer	NOT APPLICABLE	06/01/2019
Dodson, Vicki	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Willow Brooke Court at Park Pointe Village	8.6 mi	Rock Hill, SC	★★★★★	5/5
Pruitthealth- Rock Hill	11.1 mi	Rock Hill, SC	★☆☆☆☆	1/5
White Oak Manor - Rock Hill	11.1 mi	Rock Hill, SC	★★★☆☆	3/5
Rock Hill Post Acute Care Center	11.9 mi	Rock Hill, SC	★★★★★	4/5
Magnolia Manor - Rock Hill	12.0 mi	Rock Hill, SC	★☆☆☆☆	1/5
Westminster Health & Rehab Center	12.5 mi	Rock Hill, SC	★★★☆☆	3/5
The Lodge at Wellmore- Tega Cay	14.8 mi	Fort Mill, SC	★★★★★	3/5
Peak Resources- Shelby	16.5 mi	Grover, NC	★★☆☆☆	3/5
Belaire Health Care Center	16.8 mi	Gastonia, NC	★★☆☆☆	2/5
White Oak Manor-Kings Mountain	18.5 mi	Kings Mountain, NC	★★☆☆☆	2/5	abuse
Accordius Health at Gastonia	19.4 mi	Gastonia, NC	★★★★☆	3/5
Mecklenburg Heath and Rehabilitation	19.8 mi	Charlotte, NC	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in York →

Facility data as of CMS processing date 2026-08-01. CCN 425089.

The Care File

Visit checklist — White Oak Manor - York

111 South Congress Street, York, SC 29745 · 8036840035

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Jul 2, 2026 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Oct 8, 2021 (F-0658, Actual harm, one-off): The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
▲ Oct 8, 2021 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425089 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)