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Holston Health & Rehabilitation Center
3916 Boyds Bridge Pike, Knoxville, TN 37914 (opens Google Maps) · Knox County · (865) 524-1500· 94 certified beds · avg 84 residents/day · certified since Feb 22, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)
4/5
Health inspection rating (on-site)
inspected Dec 11, 2024
0
Serious findings on record
$0
Fines, last 3 years
3.50
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
View all 6 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 25, 2026 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Dec 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Dec 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Mar 23, 2022 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Mar 23, 2022 | D · Potential for more than minimal harm, isolated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (2 → 1).
All citationsSerious citations (G–L)
2022
All citations: 2
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | E |
| 2024 | 3 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityTennessee averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.50
Tennessee average: 3.62
U.S. average: 3.95
Registered Nurse hours
This facility: 0.70
Tennessee average: 0.57
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.12
Tennessee average: 3.15
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.50 | 3.62 | 3.95 | top 48% in Tennessee; bottom 37% in the U.S. |
| Registered Nurse hours | 0.70 | 0.57 | 0.69 | top 23% in Tennessee; top 37% in the U.S. |
| Weekend total nurse staffing | 3.12 | 3.15 | 3.50 | top 43% in Tennessee; bottom 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.39 | 0.48 | top 23% in Tennessee; top 34% in the U.S. |
| Total nursing staff turnover (%) | 41.7 | 48.9 | 45.8 | top 28% in Tennessee; top 41% in the U.S. |
| RN turnover (%) | 31.3 | 43.2 | 42.9 | top 29% in Tennessee; top 32% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.76, RN 0.75, weekend 3.35.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.76 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Holston Health & Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/08/2024 |
| Baldwin, Brittany | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2023 |
| Baldwin, Brittany | Individual | ADP of the SNF | NOT APPLICABLE | 03/13/2025 |
| Blackrock INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/20/2019 |
| Dimensional Fund Advisors LP | Organization | ADP of the SNF | NOT APPLICABLE | 03/07/2023 |
| Dodson, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Dodson, Vicki | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2019 |
| Jones, Melissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/26/2025 |
| Kidd, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/31/2023 |
| Kidd, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2017 |
| McKenzie, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/15/2018 |
| McKenzie, Daniel | Individual | ADP of the SNF | NOT APPLICABLE | 03/13/2025 |
| Morgan Stanley | Organization | ADP of the SNF | NOT APPLICABLE | 11/08/2024 |
| Nason Jr., Howard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/18/2016 |
| Nason Jr., Howard | Individual | Corporate Officer | NOT APPLICABLE | 04/18/2016 |
| Nason Jr., Howard | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/18/2016 |
| National Health Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 01/05/2008 |
| National Healthcare Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/05/2008 |
| National Healthcare Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 01/05/2008 |
| Nhc-Op LP | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/05/2008 |
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain National Healthcare Corporation — 69 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- NHC Healthcare, Athens — Athens, TN · overall 5/5
- NHC Healthcare, Chattanooga — Chattanooga, TN · overall 4/5
- NHC Healthcare, Columbia — Columbia, TN · overall 4/5
- NHC Healthcare, Cookeville — Cookeville, TN · overall 5/5
- NHC Healthcare, Dickson — Dickson, TN · overall 5/5
- NHC Healthcare, Farragut — Knoxville, TN · overall 5/5
- NHC Healthcare, Franklin — Franklin, TN · overall 2/5
- NHC Healthcare, Ft Sanders — Knoxville, TN · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 68 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 42% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 22 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Island Home Park Health and Rehab | 2.5 mi | Knoxville, TN | ★★★★☆ | 4/5 | |
| NHC Healthcare, Knoxville | 3.8 mi | Knoxville, TN | ★★★☆☆ | 3/5 | |
| Creekview Health and Rehabilitation | 3.9 mi | Knoxville, TN | ★★☆☆☆ | 2/5 | |
| Fort Sanders Tcu | 4.7 mi | Knoxville, TN | ★★★★☆ | 4/5 | |
| NHC Healthcare, Ft Sanders | 4.8 mi | Knoxville, TN | ★★★☆☆ | 2/5 | |
| Beverly Park Place Health and Rehab | 5.5 mi | Knoxville, TN | ★★★☆☆ | 4/5 | |
| Lyonsview Health and Rehabilitation Center | 8.4 mi | Knoxville, TN | ★☆☆☆☆ | 1/5 | SFF |
| West Hills Health and Rehab | 9.8 mi | Knoxville, TN | ★★★☆☆ | 4/5 | |
| Legacy Park Health and Rehabilitation | 10.6 mi | Knoxville, TN | ★☆☆☆☆ | 2/5 | |
| Wellpark Health and Rehabilitation | 10.6 mi | Knoxville, TN | ★★★☆☆ | 2/5 | |
| Life Care Center of Blount County | 12.2 mi | Louisville, TN | ★★★☆☆ | 2/5 | |
| Senator Ben Atchley State Veterans' Home | 14.2 mi | Knoxville, TN | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Knox, TN — 13 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- NHC Healthcare, Farragut — Knoxville, TN · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 445344.