How to file a complaint about care →
No fines or payment denials in the published 3-year window.
8505 Pflumm Road, Lenexa, KS 66215 (opens Google Maps) · Johnson County · (913) 307-2000· 34 certified beds · avg 31 residents/day · certified since Jun 27, 2013 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PIVOTAL HEALTH CARE (9 facilities, chain avg rating 3.9★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.
The facility did not educate its staff on residents' rights and the facility's responsibilities toward residents. Staff can only respect rights they've been taught about. · from a complaint F-0942
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 19, 2025 | F · Potential for more than minimal harm, widespread | The facility did not educate its staff on residents' rights and the facility's responsibilities toward residents. Staff can only respect rights they've been taught about. · from a complaint · F-0942 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint · F-0625 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint · F-0757 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint · F-0883 |
| Jul 12, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jul 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Jul 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Jul 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Dec 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Dec 30, 2021 | D · Potential for more than minimal harm, isolated | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661 |
| Dec 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Dec 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Dec 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Dec 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 8).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 7 | 0 | D |
| 2023 | 7 | 0 | E |
| 2025 | 8 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Kansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.56 | 4.58 | 3.95 | top 16% in Kansas; top 7% in the U.S. |
| Registered Nurse hours | 1.33 | 0.81 | 0.69 | top 10% in Kansas; top 7% in the U.S. |
| Weekend total nurse staffing | 5.23 | 4.05 | 3.50 | top 13% in Kansas; top 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.98 | 0.49 | 0.48 | top 4% in Kansas; top 6% in the U.S. |
| Total nursing staff turnover (%) | 57.8 | 48.1 | 45.8 | bottom 23% in Kansas; bottom 20% in the U.S. |
| RN turnover (%) | 45.5 | 42.0 | 42.9 | bottom 42% in Kansas; bottom 43% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.11, RN 1.22, weekend 4.80.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Westchester Village of Lenexa. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| 3RK, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2021 |
| 5 R Cattle, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Anderson, Jordan | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2021 |
| Anderson, Marlene | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Anderson, Wayne | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Cadet Investment LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Gulledge, Scott | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Gulledge, Travis | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2021 |
| Howard, Steven | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Lmray, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Poky - 5r LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2019 |
| Poky Feeders INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Scenic Development LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Scenic Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/31/2019 |
| Wood, Gilbert | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| WSG LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2017 |
| Anderson, Jordan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Curana Health of Missouri-Kansas LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2023 |
| Frans, Clayton | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/02/2026 |
| Frans, Clayton | Individual | ADP of the SNF | NOT APPLICABLE | 05/02/2026 |
Showing 20 of 31 parties CMS has on file for this facility; 11 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Pivotal Health Care — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lakeview Village | 0.8 mi | Lenexa, KS | ★★★★☆ | 3/5 | |
| Shawnee Gardens Healthcare & Rehab Center | 1.4 mi | Shawnee, KS | ★☆☆☆☆ | 1/5 | abuse |
| Delmar Gardens of Lenexa | 1.8 mi | Lenexa, KS | ★★★★☆ | 4/5 | |
| Garden Terrace at Overland Park | 2.1 mi | Overland Park, KS | ★☆☆☆☆ | 1/5 | abuse |
| Delmar Gardens of Overland Park | 3.0 mi | Overland Park, KS | ★★★☆☆ | 3/5 | |
| Shawnee Post Acute Rehabilitation Center | 3.2 mi | Overland Park, KS | ★★☆☆☆ | 2/5 | |
| Brookdale Rosehill | 3.3 mi | Shawnee, KS | ★★★★★ | 3/5 | |
| Merriam Gardens Healthcare & Rehabilitation Center | 3.7 mi | Merriam, KS | ★★☆☆☆ | 2/5 | |
| The Plaza Health Services at Santa Marta | 3.8 mi | Olathe, KS | ★★★★★ | 4/5 | |
| Sharon Lane Health and Rehabilitation | 3.9 mi | Shawnee, KS | ★★★★★ | 4/5 | |
| Aspen Health and Wellness | 4.5 mi | Overland Park, KS | ★☆☆☆☆ | 1/5 | |
| Stratford Commons Rehab & Health Care Center | 4.9 mi | Overland Park, KS | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Johnson, KS — 35 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 175536.
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