Linden Woods Village

Name: Linden Woods Village
Address: 2901 NE 72ND STREET, Gladstone, MO, 64119, US
Telephone: 8162684000

2901 NE 72nd Street, Gladstone, MO 64119 · Clay County · 40 certified beds · avg 39 residents/day · certified since Jun 27, 2016

Part of chain: PIVOTAL HEALTH CARE (9 facilities, chain avg rating 3.9★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.20

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 7, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 7, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 7, 2026	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 7, 2026	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 7, 2026	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 7, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 7, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 7, 2026	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
May 7, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 2, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 2, 2025	E · Potential for harm, repeated	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Jan 2, 2025	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jan 2, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 2, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 2, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Mar 9, 2023	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Mar 9, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 9).

Year	Citations	Worst severity that year
2023	2	E
2025	6	F
2026	9	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.20	3.66	3.95	top 25% in Missouri; top 32% in the U.S.
Registered Nurse hours	1.02	0.49	0.69	top 3% in Missouri; top 15% in the U.S.
Weekend total nurse staffing	3.71	3.22	3.50	top 26% in Missouri; top 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.50	0.33	0.48	top 9% in Missouri; top 33% in the U.S.
Total nursing staff turnover (%)	61.1	56.0	45.8	bottom 39% in Missouri; bottom 15% in the U.S.
RN turnover (%)	54.5	47.8	42.9	bottom 42% in Missouri; bottom 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.00, RN 0.98, weekend 3.54. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
3RK, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2021
5 R Cattle, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Anderson, Jordan	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/01/2021
Anderson, Marlene	Individual	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Anderson, Wayne	Individual	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Cadet Investment LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Gulledge, Scott	Individual	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Gulledge, Travis	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/01/2021
Howard, Steven	Individual	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Lmray, LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Poky - 5r LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/31/2018
Poky Feeders INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Scenic Development LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	06/01/2016
Scenic Holdings LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	12/31/2018
Wood, Gilbert	Individual	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
WSG LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	06/01/2016
Anderson, Jordan	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Cheng, Christina	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2024
Cheng, Christina	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2024
Curana Health of Missouri-Kansas LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Ignite Medical Resort Kansas City, LLC	2.4 mi	Kansas City, MO	★★★☆☆	3/5
Pleasant Valley Manor Care Center	3.6 mi	Liberty, MO	★★★★☆	4/5
Northland Rehabilitation & Health Care Center	4.4 mi	Kansas City, MO	★★★☆☆	3/5
McCrite Plaza at Briarcliff Skilled Facility	5.0 mi	Kansas City, MO	★★☆☆☆	2/5
Pinnacle Point Wellness & Rehabilitation	5.3 mi	Riverside, MO	★★★☆☆	3/5
New Mark Rehab and Healthcare Center	5.3 mi	Kansas City, MO	★☆☆☆☆	2/5
Avalon View Health and Wellness	5.8 mi	Liberty, MO	★★★☆☆	3/5
Tiffany Springs Rehabilitation & Health Care Cente	6.0 mi	Kansas City, MO	★★★☆☆	2/5
Norterre	7.5 mi	Liberty, MO	★★★☆☆	3/5
Parkview Healthcare	7.8 mi	Kansas City, MO	★☆☆☆☆	1/5	abuseSFF
Myers Nursing & Convalescent Center	9.7 mi	Kansas City, MO	★★☆☆☆	2/5
Maywood Terrace Living Center	10.1 mi	Independence, MO	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Gladstone →

Facility data as of CMS processing date 2026-08-01. CCN 265855.

The Care File

Visit checklist — Linden Woods Village

2901 NE 72nd Street, Gladstone, MO 64119 · 8162684000

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265855 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)