Northridge Village
3300 George Washington Carver Avenue, Ames, IA 50010 · Story County · 38 certified beds · avg 37 residents/day · certified since Nov 16, 2015
Part of chain: PIVOTAL HEALTH CARE (9 facilities, chain avg rating 3.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jun 20, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 30, 2024 (Past Non-Compliance)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 20, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 2, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 1 | 1 | G ▲ |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Iowa avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.06 | 4.37 | 3.95 | top 16% in Iowa; top 12% in the U.S. |
| Registered Nurse hours | 1.07 | 0.85 | 0.69 | top 21% in Iowa; top 13% in the U.S. |
| Weekend total nurse staffing | 4.53 | 3.86 | 3.50 | top 15% in Iowa; top 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.51 | 0.48 | top 30% in Iowa; top 26% in the U.S. |
| Total nursing staff turnover (%) | 54.7 | 44.0 | 45.8 | bottom 21% in Iowa; bottom 26% in the U.S. |
| RN turnover (%) | 16.7 | 42.1 | 42.9 | top 13% in Iowa; top 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.37, RN 0.92, weekend 3.91. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| 3RK, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2021 |
| 5 R Cattle, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Anderson, Jordan | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2021 |
| Anderson, Marlene | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Anderson, Wayne | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Cadet Investment LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Gulledge, Scott | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Gulledge, Travis | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2021 |
| Howard, Steven | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Lmray, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Poky - 5r LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2018 |
| Poky Feeders INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Scenic Development LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Scenic Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/31/2018 |
| Wood, Gilbert | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| WSG LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 09/01/2015 |
| Anderson, Jordan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Doolittle, Grant | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Doolittle, Grant | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Gulledge, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2015 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Accura Healthcare of Ames, LLC | 1.9 mi | Ames, IA | ★★★☆☆ | 3/5 | |
| Green Hills Health Care Center | 3.8 mi | Ames, IA | ★★★★★ | 4/5 | |
| Bethany Life | 9.3 mi | Story City, IA | ★★☆☆☆ | 1/5 | |
| Rolling Green Village Care Center | 10.9 mi | Nevada, IA | ★★★☆☆ | 3/5 | |
| Story Medical Senior Care | 12.0 mi | Nevada, IA | ★★★★★ | 4/5 | |
| Westhaven Community | 12.1 mi | Boone, IA | ★★★☆☆ | 3/5 | |
| Eastern Star Masonic Home | 12.5 mi | Boone, IA | ★★★☆☆ | 3/5 | |
| Madrid Home for the Aged | 15.1 mi | Madrid, IA | ★★★☆☆ | 3/5 | |
| Accura Healthcare of Ogden, LLC | 18.7 mi | Ogden, IA | ★★★★☆ | 3/5 | |
| On with Life Long Term Care | 20.0 mi | Polk City, IA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 165613.