The Plaza Health Services at Santa Marta
13875 W 115th Terrace, Olathe, KS 66062 · Johnson County · 50 certified beds · avg 42 residents/day · certified since Aug 8, 2008
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jul 31, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 23, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 14, 2026 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| May 14, 2026 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| May 14, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 14, 2026 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| May 14, 2026 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jul 31, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 31, 2024 | F · Potential for harm, facility-wide | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Jul 31, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint |
| Jul 31, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · from a complaint |
| Jul 31, 2024 | C · Minimal risk, facility-wide | The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules. · from a complaint |
| Oct 24, 2022 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (14 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 1 | 0 | E |
| 2024 | 14 | 1 | G ▲ |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Kansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.90 | 4.58 | 3.95 | top 11% in Kansas; top 4% in the U.S. |
| Registered Nurse hours | 0.82 | 0.81 | 0.69 | top 38% in Kansas; top 26% in the U.S. |
| Weekend total nurse staffing | 5.46 | 4.05 | 3.50 | top 10% in Kansas; top 3% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.49 | 0.48 | bottom 46% in Kansas; top 45% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 48.1 | 45.8 | — |
| RN turnover (%) | 0.0 | 42.0 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.31, RN 0.74, weekend 4.92. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ahlvers, Carol | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Andrews, Mark | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/25/2004 |
| Baron, Regan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Blecha, Debra | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Bolig, Jeff | Individual | Corporate Director | NOT APPLICABLE | 03/01/2021 |
| Eldridge, Karen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Erkmann, Catherine | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
| Fogel, Larry | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Friel, Michelle | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Grams, Jon | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Greystone Management Services Company LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/21/2008 |
| Haase, Brian | Individual | Corporate Director | NOT APPLICABLE | 01/24/2018 |
| Hawken, Mike | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Jacobson, Dan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Lanahan, Michael | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/25/2004 |
| McKean, Daniel | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Moorman, Doug | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
| O'Toole, Peggy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Payne, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Schmidt, Andrew | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Delmar Gardens of Overland Park | 1.4 mi | Overland Park, KS | ★★★☆☆ | 3/5 | |
| Stratford Commons Rehab & Health Care Center | 1.6 mi | Overland Park, KS | ★★★☆☆ | 3/5 | |
| Villa St Francis Catholic Care Center INC | 2.1 mi | Olathe, KS | ★★★★★ | 3/5 | |
| Aberdeen Village | 2.4 mi | Olathe, KS | ★★★★★ | 4/5 | |
| Delmar Gardens of Lenexa | 2.4 mi | Lenexa, KS | ★★★★☆ | 4/5 | |
| Nottingham Health and Rehabilitation | 2.4 mi | Olathe, KS | ★★★★★ | 5/5 | |
| Colonial Village | 2.7 mi | Overland Park, KS | ★★☆☆☆ | 2/5 | |
| Lakeview Village | 3.0 mi | Lenexa, KS | ★★★★☆ | 3/5 | |
| Westchester Village of Lenexa | 3.8 mi | Lenexa, KS | ★★★★☆ | 4/5 | |
| Brookdale Overland Park | 4.8 mi | Overland Park, KS | ★★★★☆ | 4/5 | |
| Swan Health at Overland Park | 4.9 mi | Overland Park, KS | ★☆☆☆☆ | 1/5 | |
| Garden Terrace at Overland Park | 5.0 mi | Overland Park, KS | ★☆☆☆☆ | 1/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 175503.