Wingate at Silver Lake

Name: Wingate at Silver Lake
Address: 17 CHIPMAN WAY, Kingston, MA, 02364, US
Telephone: 7815854100

17 Chipman Way, Kingston, MA 02364 · Plymouth County · 164 certified beds · avg 152 residents/day · certified since Feb 1, 1992

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.90

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 25, 2025	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Mar 25, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not have doctor's orders in place for a resident's immediate care at the time the resident was admitted.
Mar 25, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 25, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 19, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Oct 7, 2024	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint
Feb 8, 2024	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Nov 30, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 3, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 3, 2022	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
May 3, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 3, 2022	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 3, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (10 → 5).

Year	Citations	Worst severity that year
2022	5	F
2023	1	D
2024	12	E
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.90	3.89	3.95	top 38% in Massachusetts; top 44% in the U.S.
Registered Nurse hours	0.48	0.65	0.69	bottom 28% in Massachusetts; bottom 36% in the U.S.
Weekend total nurse staffing	3.73	3.51	3.50	top 27% in Massachusetts; top 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.46	0.48	bottom 36% in Massachusetts; bottom 42% in the U.S.
Total nursing staff turnover (%)	38.3	38.2	45.8	bottom 48% in Massachusetts; top 32% in the U.S.
RN turnover (%)	62.5	42.6	42.9	bottom 17% in Massachusetts; bottom 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.30, RN 0.41, weekend 3.16. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Schuster, Scott	Individual	5% or Greater Direct Ownership Interest	100%	07/16/2002
Diorio, John	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Diorio, John	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Groll, Stephanie	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Groll, Stephanie	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Logan, Gregory	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Logan, Gregory	Individual	ADP of the SNF	NOT APPLICABLE	05/09/2025
Scharf, Jonathan	Individual	Corporate Officer	NOT APPLICABLE	10/01/2017
Schuster, Alexandra	Individual	Corporate Officer	NOT APPLICABLE	01/01/2025
Schuster, Alexandra	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Schuster, Scott	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/08/2001
Schuster, Scott	Individual	Corporate Director	NOT APPLICABLE	08/08/2001
Schuster, Scott	Individual	Corporate Officer	NOT APPLICABLE	08/08/2001
Schuster, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	08/08/2001
Stack, Christopher	Individual	Corporate Officer	NOT APPLICABLE	01/01/2025
Stack, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Swartz, Brian	Individual	Corporate Officer	NOT APPLICABLE	01/01/2025
Swartz, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When a new resident arrives, how do you make sure the doctor's orders for their care and medications are in place from day one?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Bay Path at Duxbury Nursing & Rehabilitation Ctr	2.9 mi	Duxbury, MA	★★★★★	5/5
Plymouth Rehabilitation & Health Care Center	8.2 mi	Plymouth, MA	★★☆☆☆	2/5
Plymouth Harborside Healthcare	8.6 mi	Plymouth, MA	★☆☆☆☆	1/5	abuseSFF
Life Care Center of Plymouth	8.6 mi	Plymouth, MA	★★★★★	5/5
Sachem Center for Health and Rehabilitation	8.7 mi	East Bridgewater, MA	★★★☆☆	3/5
Oakhill Healthcare	9.8 mi	Middleboro, MA	★★☆☆☆	2/5
Colony Center for Health and Rehabilitation	10.3 mi	Abington, MA	★☆☆☆☆	1/5
Webster Park Rehabilitation and Healthcare Center	10.5 mi	Rockland, MA	★★★★★	4/5
Hannah B G Shaw Home	10.7 mi	Middleboro, MA	★★★★☆	3/5
Southshore Health Care Center	10.7 mi	Rockland, MA	★☆☆☆☆	1/5
Royal Norwell Nursing & Rehabilitation Center LLC	11.1 mi	Norwell, MA	★★★☆☆	3/5
Champion Rehabilitation and Nursing Center	11.3 mi	Brockton, MA	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Kingston →

Facility data as of CMS processing date 2026-08-01. CCN 225544.

The Care File

Visit checklist — Wingate at Silver Lake

17 Chipman Way, Kingston, MA 02364 · 7815854100

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When a new resident arrives, how do you make sure the doctor's orders for their care and medications are in place from day one?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225544 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)