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Villages Healthcare and Rehabilitation Center, the
900 Highway 466, Lady Lake, FL 32159 (opens Google Maps) · Lake County · (352) 430-0017· 120 certified beds · avg 113 residents/day · certified since Apr 12, 2013 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: GOLD FL TRUST II (36 facilities, chain avg rating 3.4★)
2/5
Health inspection rating (on-site)
inspected May 8, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.42
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 23 inspection findings. Open the full record below to read every finding.
The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint F-0691
The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint F-0557
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
View all 23 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint · F-0691 |
| Dec 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint · F-0557 |
| Dec 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Dec 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Dec 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692 |
| Dec 12, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Nov 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint · F-0757 |
| Jul 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jul 17, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| May 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| May 8, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| May 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| May 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| May 8, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 15, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Feb 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 9, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 9, 2022 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 9, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 9, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Sep 9, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 6).
All citationsSerious citations (G–L)
2022
All citations: 5
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 14
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | F |
| 2024 | 3 | 0 | F |
| 2025 | 14 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.42
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.41
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.13
Florida average: 3.68
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.42 | 4.03 | 3.95 | bottom 9% in Florida; bottom 33% in the U.S. |
| Registered Nurse hours | 0.41 | 0.76 | 0.69 | bottom 10% in Florida; bottom 24% in the U.S. |
| Weekend total nurse staffing | 3.13 | 3.68 | 3.50 | bottom 9% in Florida; bottom 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.53 | 0.48 | bottom 46% in Florida; top 44% in the U.S. |
| Total nursing staff turnover (%) | 51.0 | 41.4 | 45.8 | bottom 26% in Florida; bottom 34% in the U.S. |
| RN turnover (%) | 60.0 | 46.0 | 42.9 | bottom 25% in Florida; bottom 22% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.39, RN 0.53, weekend 4.02.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.39 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Villages Healthcare and Rehabilitation Center, the. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| FL Master Opco Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | 90% | 12/31/2023 |
| The Villages Nursing and Rehab Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/31/2023 |
| Flanders, Janee | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/31/2023 |
| Manela, Robert | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2023 |
All 4 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Gold FL Trust II — 36 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Wilton Manors Healthcare & Rehabilitation Center — Wilton Manors, FL · overall 4/5
- Woodland Grove Healthcare & Rehabilitation Center — Jacksonville, FL · overall 5/5
- Advanced Care Center — Clearwater, FL · overall 4/5
- Alhambra Healthcare & Rehabilitation Center — Saint Petersburg, FL · overall 1/5
- Apollo Healthcare & Rehabilitation Center — Saint Petersburg, FL · overall 3/5
- Carlton Shores Healthcare and Rehabilitation Cente — Daytona Beach, FL · overall 5/5
- Club Healthcare and Rehabilitation Center at the V — The Villages, FL · overall 3/5
- Cypress Care Center — Wildwood, FL · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 35 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Which staff are trained in ostomy care, and how often is that care provided and checked?"
- "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 18 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Chatham Glen Healthcare and Rehabilitation Center | 0.2 mi | The Villages, FL | ★★★★★ | 4/5 | |
| Lady Lake Specialty Care Center and Rehab | 1.6 mi | Lady Lake, FL | ★☆☆☆☆ | 1/5 | |
| Freedom Pointe Health Center | 3.0 mi | The Villages, FL | ★★★★☆ | 4/5 | |
| Buffalo Crossings Healthcare & Rehabilitation Cen | 6.1 mi | The Villages, FL | ★★★★★ | 4/5 | |
| Club Healthcare and Rehabilitation Center at the V | 6.4 mi | The Villages, FL | ★★★☆☆ | 3/5 | |
| North Campus Rehabilitation and Nursing Center | 7.5 mi | Leesburg, FL | ★★★★☆ | 3/5 | |
| Avante at Leesburg, INC | 7.8 mi | Leesburg, FL | ★★☆☆☆ | 2/5 | |
| Cypress Care Center | 8.0 mi | Wildwood, FL | ★★☆☆☆ | 2/5 | |
| South Campus Care Center and Rehab | 8.4 mi | Leesburg, FL | ★★★☆☆ | 3/5 | |
| Lake Port Square Health Center | 8.6 mi | Leesburg, FL | ★★★☆☆ | 3/5 | |
| Solaris Healthcare Waterman | 14.5 mi | Tavares, FL | ★★★★★ | 4/5 | |
| Lake Eustis Healthcare and Rehabilitation Center | 15.1 mi | Eustis, FL | ★★☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Lake, FL — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Avante at Mt Dora, INC — Mount Dora, FL · overall 3/5
- Bayview Center — Eustis, FL · overall 5/5
- Clermont Health and Rehabilitation Center — Clermont, FL · overall 4/5
- Edgewater at Waterman Village — Mount Dora, FL · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 106099.
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