Solaris Healthcare Waterman

Name: Solaris Healthcare Waterman
Address: 4501 WATERMAN WAY, Tavares, FL, 32778, US
Telephone: 3526094000

4501 Waterman Way, Tavares, FL 32778 · Lake County · 120 certified beds · avg 117 residents/day · certified since Oct 15, 2018

Part of chain: SOLARIS HEALTHCARE (22 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 3, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 1, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Aug 1, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 1, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 25, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 25, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 25, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 22, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 22, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 22, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 22, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 22, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 22, 2022	C · Minimal risk, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 3).

Year	Citations	Worst severity that year
2022	6	E
2024	7	E
2025	3	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.70	4.03	3.95	bottom 32% in Florida; bottom 47% in the U.S.
Registered Nurse hours	0.70	0.76	0.69	top 45% in Florida; top 36% in the U.S.
Weekend total nurse staffing	3.20	3.68	3.50	bottom 13% in Florida; bottom 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.42	0.53	0.48	bottom 46% in Florida; top 45% in the U.S.
Total nursing staff turnover (%)	44.7	41.4	45.8	bottom 41% in Florida; top 49% in the U.S.
RN turnover (%)	40.0	46.0	42.9	top 38% in Florida; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.07, RN 0.77, weekend 3.51. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Acc II SNF Operations Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
CH Acc II Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
Seam Trust	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
SK Acc II Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
Waterman SNF Operations Holdings LLC	Organization	5% or Greater Direct Ownership Interest	—	06/05/2023
Klein, Solomon	Individual	Corporate Officer	NOT APPLICABLE	06/05/2023
Leonard, Timothy	Individual	Operational/Managerial Control	NOT APPLICABLE	06/05/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Ruleme Center	1.2 mi	Eustis, FL	★★★★☆	3/5
Lake Eustis Healthcare and Rehabilitation Center	2.0 mi	Eustis, FL	★★☆☆☆	1/5
Bayview Center	2.3 mi	Eustis, FL	★★★★★	4/5
Avante at Mt Dora, INC	2.3 mi	Mount Dora, FL	★★★☆☆	3/5
Edgewater at Waterman Village	3.9 mi	Mount Dora, FL	★★★★☆	3/5
Lake Port Square Health Center	9.2 mi	Leesburg, FL	★★★☆☆	3/5
South Campus Care Center and Rehab	9.6 mi	Leesburg, FL	★★★☆☆	3/5
North Campus Rehabilitation and Nursing Center	10.0 mi	Leesburg, FL	★★★★☆	3/5
Lakeview Terrace Rehab and Health Care Center	10.2 mi	Altoona, FL	★★★★☆	2/5
Avante at Leesburg, INC	11.3 mi	Leesburg, FL	★★☆☆☆	2/5
Chatham Glen Healthcare and Rehabilitation Center	14.3 mi	The Villages, FL	★★★★★	4/5
Villages Healthcare and Rehabilitation Center, the	14.5 mi	Lady Lake, FL	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Tavares →

Facility data as of CMS processing date 2026-08-01. CCN 106119.

The Care File

Visit checklist — Solaris Healthcare Waterman

4501 Waterman Way, Tavares, FL 32778 · 3526094000

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 106119 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)