New York ›Rochester

Unity Living Center

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89 Genesee Street, Rochester, NY 14611 (opens Google Maps) · Monroe County · (585) 368-3881· 120 certified beds · avg 117 residents/day · certified since Jan 1, 1978 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: ROCHESTER REGIONAL HEALTH (5 facilities, chain avg rating 4.2★)

2/5
Health inspection rating (on-site)
inspected Jul 25, 2024
1
Serious findings on record
most recent Jul 25, 2024
$12,868
Fines, last 3 years
3.87
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Jul 25, 2024 · F-0880

The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Aug 28, 2024 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint F-0842

  2. J · Immediate jeopardy, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  3. D · Potential for more than minimal harm, isolated

    The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. F-0760

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 15, 2025E · Potential for more than minimal harm, patternThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842
Jul 25, 2024▲ J · Immediate jeopardy, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jul 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Jul 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Sep 9, 2022E · Potential for more than minimal harm, patternThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Sep 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Sep 9, 2022D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Sep 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 9, 2022B · Potential for minimal harm, patternThe facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625
Feb 26, 2020D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585
Feb 26, 2020D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2020
All citations: 2
Serious citations (G–L): 0
2022
All citations: 5
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 1
2025
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202020D
202250E
202431J ▲
202510E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $12,868.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jul 25, 2024Fine$12,868

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.87
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.47
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.48
New York average: 3.13
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNew York avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.873.583.95top 30% in New York; top 45% in the U.S.
Registered Nurse hours0.470.680.69bottom 30% in New York; bottom 34% in the U.S.
Weekend total nurse staffing3.483.133.50top 25% in New York; top 43% in the U.S.
Weekend RN hours (not acuity-adjusted)0.300.480.48bottom 38% in New York; bottom 31% in the U.S.
Total nursing staff turnover (%)29.440.345.8top 26% in New York; top 13% in the U.S.
RN turnover (%)18.839.842.9top 8% in New York; top 12% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 0.50, weekend 3.67.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.08 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Unity Living Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Adonis, RachelIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Alag, KaranIndividualCorporate DirectorNOT APPLICABLE10/25/2019
Becker, LindaIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Cooney-Miner, DianneIndividualCorporate DirectorNOT APPLICABLE10/28/2019
Crilly, ThomasIndividualCorporate OfficerNOT APPLICABLE01/01/2010
Destephano, RalphIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Ferris, NancyIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Gallina, KarenIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Glastonbury, HowardIndividualCorporate DirectorNOT APPLICABLE03/01/2020
Holder, NicholeIndividualW-2 Managing EmployeeNOT APPLICABLE01/01/2021
Houseknecht, ThomasIndividualCorporate DirectorNOT APPLICABLE12/07/2016
Hoyt, ShawnIndividualW-2 Managing EmployeeNOT APPLICABLE04/14/2021
Lynch, AnnaIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Mapstone, JeffreyIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Meyers, DanielIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Mulconry, MarcyIndividualCorporate DirectorNOT APPLICABLE10/25/2019
Nuccitelli, MichaelIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Olivieri, LeonardIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Patton, ElizabethIndividualCorporate DirectorNOT APPLICABLE07/01/2014
Riedman, DavidIndividualCorporate DirectorNOT APPLICABLE12/07/2016

Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Rochester Regional Health — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "How do you keep residents' medical records accurate, complete, and secure?"
  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
  • "What is your current medication error rate, and what have you changed to bring errors down?"
  • "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 29% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 27 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 32 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Church Home of the Protestant Episcopal Church1.2 miRochester, NY★★★☆☆3/5
St. John's Health Care Corporation1.8 miRochester, NY★☆☆☆☆1/5
Kirkhaven2.0 miRochester, NY★☆☆☆☆1/5
Lilac Manor Rehabilitation and Nursing Center2.5 miRochester, NY★☆☆☆☆1/5
Monroe Community Hospital2.7 miRochester, NY★☆☆☆☆1/5
Rochester Center for Rehabilitation and Nursing2.9 miRochester, NY★☆☆☆☆1/5
The Brightonian, INC3.0 miRochester, NY★★★★★5/5
Woodside Manor Nursing Home INC3.2 miRochester, NY★★★★☆4/5
The Highlands at Brighton3.3 miRochester, NY★★★☆☆3/5
The Brook at High Falls Nursing Home and Rehabilit3.4 miRochester, NY★★☆☆☆2/5
The Hurlbut3.7 miRochester, NY★★☆☆☆3/5
The Pearl Nursing Center of Rochester3.9 miRochester, NY★☆☆☆☆1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Monroe, NY — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Rochester →

Facility data as of CMS processing date 2026-08-01. CCN 335620.

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