Cypress Pointe Rehabilitation Center
2006 South 16th Street, Wilmington, NC 28401 · New Hanover County · 90 certified beds · avg 78 residents/day · certified since Jun 1, 1976
Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Feb 22, 2024 | E · Potential for harm, repeated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | E |
| 2025 | 1 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.54 | 4.01 | 3.95 | bottom 40% in North Carolina; bottom 39% in the U.S. |
| Registered Nurse hours | 0.82 | 0.64 | 0.69 | top 17% in North Carolina; top 26% in the U.S. |
| Weekend total nurse staffing | 3.47 | 3.56 | 3.50 | top 36% in North Carolina; top 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.48 | 0.41 | 0.48 | top 26% in North Carolina; top 36% in the U.S. |
| Total nursing staff turnover (%) | 47.0 | 49.0 | 45.8 | top 45% in North Carolina; bottom 44% in the U.S. |
| RN turnover (%) | 35.7 | 45.7 | 42.9 | top 33% in North Carolina; top 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.40, RN 0.79, weekend 3.33. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cronquist 2015 Family Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2015 |
| John J Notermann Business Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/12/2017 |
| Sovereign Carolina Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 03/06/2014 |
| Cronquist, Royce | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2018 |
| Cronquist, Royce | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2018 |
| Forrai, Angela | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/03/2018 |
| Forrai, Angela | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2018 |
| Healthcare Financial Solutions LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 12/31/2015 |
| Kelly, Michelle | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 05/23/2025 |
| Melton, Donald | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2014 |
| Melton, Donald | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2014 |
| Notermann, Brenda | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 04/11/2025 |
| Southern Healthcare Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2014 |
| Southern Healthcare Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/29/2025 |
| Sovereign Healthcare Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2014 |
| Williams, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2015 |
| Williams, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2015 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Peak Resources-Wilmington, INC | 1.0 mi | Wilmington, NC | ★☆☆☆☆ | 1/5 | |
| August Healthcare at Wilmington | 1.1 mi | Wilmington, NC | ★★☆☆☆ | 3/5 | |
| Azalea Health & Rehab Center | 2.2 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Brunswick Cove Nursing Center | 4.0 mi | Winnabow, NC | ★★☆☆☆ | 3/5 | |
| Liberty Commons Rehabilitation Center | 4.3 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Bradley Creek Health Center | 4.5 mi | Wilmington, NC | ★★★★★ | 5/5 | |
| Trinity Grove | 5.0 mi | Wilmington, NC | ★★★☆☆ | 2/5 | abuse |
| Autumn Care of Myrtle Grove | 5.7 mi | Wilmington, NC | ★☆☆☆☆ | 1/5 | abuse |
| Northchase Nursing and Rehabilitation Center | 7.3 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Davis Health and Wellness Center at Cambridge Vill | 7.6 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Davis Health Care Center | 10.5 mi | Wilmington, NC | ★☆☆☆☆ | 1/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 345002.