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Cypress Pointe Rehabilitation Center
2006 South 16th Street, Wilmington, NC 28401 (opens Google Maps) · New Hanover County · (910) 763-6271· 90 certified beds · avg 78 residents/day · certified since Jun 1, 1976 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)
5/5
Health inspection rating (on-site)
inspected May 7, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.54
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
3 inspection findings in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Mar 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Feb 22, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).
All citationsSerious citations (G–L)
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | E |
| 2025 | 1 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.54
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.82
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.47
North Carolina average: 3.56
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.54 | 4.01 | 3.95 | bottom 40% in North Carolina; bottom 39% in the U.S. |
| Registered Nurse hours | 0.82 | 0.64 | 0.69 | top 17% in North Carolina; top 26% in the U.S. |
| Weekend total nurse staffing | 3.47 | 3.56 | 3.50 | top 36% in North Carolina; top 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.48 | 0.41 | 0.48 | top 26% in North Carolina; top 36% in the U.S. |
| Total nursing staff turnover (%) | 47.0 | 49.0 | 45.8 | top 45% in North Carolina; bottom 44% in the U.S. |
| RN turnover (%) | 35.7 | 45.7 | 42.9 | top 33% in North Carolina; top 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.40, RN 0.79, weekend 3.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.40 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Cypress Pointe Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cronquist 2015 Family Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2015 |
| John J Notermann Business Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/12/2017 |
| Sovereign Carolina Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 03/06/2014 |
| Cronquist, Royce | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2018 |
| Cronquist, Royce | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2018 |
| Forrai, Angela | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/03/2018 |
| Forrai, Angela | Individual | ADP of the SNF | NOT APPLICABLE | 01/03/2018 |
| Healthcare Financial Solutions LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 12/31/2015 |
| Kelly, Michelle | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 05/23/2025 |
| Melton, Donald | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2014 |
| Melton, Donald | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2014 |
| Notermann, Brenda | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 04/11/2025 |
| Southern Healthcare Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2014 |
| Southern Healthcare Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/29/2025 |
| Sovereign Healthcare Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2014 |
| Williams, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2015 |
| Williams, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2015 |
All 17 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Sovereign Healthcare Holdings — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Lincolnton Rehabilitation Center — Lincolnton, NC · overall 3/5
- Monroe Rehabilitation Center — Monroe, NC · overall 2/5abuse
- Pettigrew Rehabilitation Center — Durham, NC · overall 4/5
- Raleigh Rehabilitation Center — Raleigh, NC · overall 3/5
- Rocky Mount Rehabilitation Center — Rocky Mount, NC · overall 2/5
- Silas Creek Rehabilitation Center — Winston Salem, NC · overall 4/5
- Sunnybrook Rehabilitation Center — Raleigh, NC · overall 1/5
- Treyburn Rehabilitation Center — Durham, NC · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Peak Resources-Wilmington, INC | 1.0 mi | Wilmington, NC | ★☆☆☆☆ | 1/5 | |
| August Healthcare at Wilmington | 1.1 mi | Wilmington, NC | ★★☆☆☆ | 3/5 | |
| Azalea Health & Rehab Center | 2.2 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Brunswick Cove Nursing Center | 4.0 mi | Winnabow, NC | ★★☆☆☆ | 3/5 | |
| Liberty Commons Rehabilitation Center | 4.3 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Bradley Creek Health Center | 4.5 mi | Wilmington, NC | ★★★★★ | 5/5 | |
| Trinity Grove | 5.0 mi | Wilmington, NC | ★★★☆☆ | 2/5 | abuse |
| Autumn Care of Myrtle Grove | 5.7 mi | Wilmington, NC | ★☆☆☆☆ | 1/5 | abuse |
| Northchase Nursing and Rehabilitation Center | 7.3 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Davis Health and Wellness Center at Cambridge Vill | 7.6 mi | Wilmington, NC | ★★☆☆☆ | 2/5 | |
| Davis Health Care Center | 10.5 mi | Wilmington, NC | ★☆☆☆☆ | 1/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 345002.