The Laurels of Chagrin Falls

Name: The Laurels of Chagrin Falls
Address: 150 CLEVELAND STREET, Chagrin Falls, OH, 44022, US
Telephone: 4402474200

150 Cleveland Street, Chagrin Falls, OH 44022 · Cuyahoga County · 82 certified beds · avg 37 residents/day · certified since Jul 21, 2003

Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Dec 12, 2022 · F-0684

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 9, 2023 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Dec 12, 2022 · F-0760

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 9, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 9, 2025	F · Potential for harm, facility-wide	The facility did not have a compliance and ethics program — an internal system designed to prevent and catch violations of the law and ethical standards. · from a complaint
Jun 21, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Feb 6, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 6, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 29, 2024	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint
Dec 12, 2022	▲ G · Actual harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 12, 2022	▲ G · Actual harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Dec 12, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 12, 2022	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 12, 2022	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Dec 12, 2022	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 12, 2022	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Dec 12, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 12, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Dec 12, 2022	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Dec 12, 2022	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Dec 12, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 12, 2022	C · Minimal risk, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 4, 2020	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 4, 2020	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 4, 2020	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jan 4, 2020	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jan 4, 2020	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (13 → 5).

Year	Citations	Serious (G–L)	Worst severity that year
2020	5	0	F
2022	13	2	G ▲
2024	1	0	D
2025	7	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.39	3.45	3.95	top 44% in Ohio; bottom 31% in the U.S.
Registered Nurse hours	0.99	0.60	0.69	top 6% in Ohio; top 16% in the U.S.
Weekend total nurse staffing	2.87	3.07	3.50	bottom 43% in Ohio; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.62	0.42	0.48	top 13% in Ohio; top 21% in the U.S.
Total nursing staff turnover (%)	50.0	48.7	45.8	bottom 46% in Ohio; bottom 38% in the U.S.
RN turnover (%)	41.7	43.9	42.9	top 45% in Ohio; top 50% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 1.08, weekend 3.14. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Khan, Anis	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2017
Khan, Anis	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2017
Khan, Anis	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2017
Krishnan, Ravi	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Krishnan, Ravi	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Laurel Health Care Company	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2017
Laurel Health Care Company	Organization	ADP of the SNF	NOT APPLICABLE	03/31/2025
Palyak, Lindsey	Individual	Operational/Managerial Control	NOT APPLICABLE	01/10/2025
Palyak, Lindsey	Individual	ADP of the SNF	NOT APPLICABLE	01/10/2025
Qazi, Mohammad	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2017
Qazi, Mohammad	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2017
Stobb, David	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who oversees compliance and ethics here, and how can staff or families report concerns confidentially?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Eliza at Chagrin Falls	2.8 mi	Chagrin Falls, OH	★★★☆☆	3/5
Solon Pointe at Emerald Ridge	5.4 mi	Solon, OH	★★☆☆☆	2/5
Ahc of Landerhaven LLC	6.3 mi	Mayfield Heights, OH	★★★★☆	4/5
Anna Maria of Aurora	6.4 mi	Aurora, OH	★★★★☆	3/5
Kensington at Anna Maria	6.5 mi	Aurora, OH	★★★★★	5/5
Gardens of Mayfield Village	6.5 mi	Mayfield Heights, OH	★★☆☆☆	1/5	SFF
Beachwood Pointe Care Center	6.9 mi	Beachwood, OH	★☆☆☆☆	1/5
Ohman Family Living at Holly	6.9 mi	Newbury, OH	★★★★★	5/5
Canterbury of Twinsburg	7.1 mi	Twinsburg, OH	★★★★☆	3/5
Daughters of Miriam Center for Nursing & Rehabilit	7.1 mi	Beachwood, OH	★★☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Chagrin Falls →

Facility data as of CMS processing date 2026-08-01. CCN 366274.

The Care File

Visit checklist — The Laurels of Chagrin Falls

150 Cleveland Street, Chagrin Falls, OH 44022 · 4402474200

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Dec 12, 2022 (F-0684, Actual harm, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
▲ Dec 12, 2022 (F-0760, Actual harm, one-off): The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who oversees compliance and ethics here, and how can staff or families report concerns confidentially?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366274 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)