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The Laurels of Chagrin Falls
150 Cleveland Street, Chagrin Falls, OH 44022 (opens Google Maps) · Cuyahoga County · (440) 247-4200· 82 certified beds · avg 37 residents/day · certified since Jul 21, 2003 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)
3/5
Health inspection rating (on-site)
inspected Feb 6, 2025
2
Serious findings on record
most recent Dec 12, 2022
$0
Fines, last 3 years
3.39
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Dec 12, 2022 · F-0684
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
▲ Actual harm, isolated · Dec 12, 2022 · F-0684
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 9, 2023 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Dec 12, 2022 · F-0760
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
▲ Actual harm, isolated · Dec 12, 2022 · F-0760
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 9, 2023 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not have a compliance and ethics program — an internal system designed to prevent and catch violations of the law and ethical standards. · from a complaint F-0895
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
View all 26 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 9, 2025 | F · Potential for more than minimal harm, widespread | The facility did not have a compliance and ethics program — an internal system designed to prevent and catch violations of the law and ethical standards. · from a complaint · F-0895 |
| Jun 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 29, 2024 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint · F-0803 |
| Dec 12, 2022 | ▲ G · Actual harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Dec 12, 2022 | ▲ G · Actual harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Dec 12, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 12, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Dec 12, 2022 | E · Potential for more than minimal harm, pattern | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Dec 12, 2022 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Dec 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Dec 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Dec 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Dec 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770 |
| Dec 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Dec 12, 2022 | C · Potential for minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 4, 2020 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 4, 2020 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 4, 2020 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Jan 4, 2020 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jan 4, 2020 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (13 → 5).
All citationsSerious citations (G–L)
2020
All citations: 5
Serious citations (G–L): 0
2022
All citations: 13
Serious citations (G–L): 2
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 5 | 0 | F |
| 2022 | 13 | 2 | G ▲ |
| 2024 | 1 | 0 | D |
| 2025 | 7 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.39
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.99
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.87
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.39 | 3.45 | 3.95 | top 44% in Ohio; bottom 31% in the U.S. |
| Registered Nurse hours | 0.99 | 0.60 | 0.69 | top 6% in Ohio; top 16% in the U.S. |
| Weekend total nurse staffing | 2.87 | 3.07 | 3.50 | bottom 43% in Ohio; bottom 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.62 | 0.42 | 0.48 | top 13% in Ohio; top 21% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 48.7 | 45.8 | bottom 46% in Ohio; bottom 38% in the U.S. |
| RN turnover (%) | 41.7 | 43.9 | 42.9 | top 45% in Ohio; top 50% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 1.08, weekend 3.14.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.71 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Laurels of Chagrin Falls. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Khan, Anis | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2017 |
| Khan, Anis | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2017 |
| Khan, Anis | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2017 |
| Krishnan, Ravi | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Krishnan, Ravi | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Laurel Health Care Company | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2017 |
| Laurel Health Care Company | Organization | ADP of the SNF | NOT APPLICABLE | 03/31/2025 |
| Palyak, Lindsey | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/10/2025 |
| Palyak, Lindsey | Individual | ADP of the SNF | NOT APPLICABLE | 01/10/2025 |
| Qazi, Mohammad | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2017 |
| Qazi, Mohammad | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2017 |
| Stobb, David | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2017 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Ciena Healthcare/Laurel Health Care — 81 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- The Laurels of Gahanna — Columbus, OH · overall 2/5SFF
- The Laurels of Heath — Heath, OH · overall 1/5
- The Laurels of Kettering — Kettering, OH · overall 2/5
- The Laurels of Middletown — Middletown, OH · overall 4/5
- The Laurels of Milford — Milford, OH · overall 4/5
- The Laurels of Walden Park — Columbus, OH · overall 1/5
- The Laurels of Bon Air — Bon Air, VA · overall 3/5
- The Laurels of Charlottesville — Charlottesville, VA · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 80 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Who oversees compliance and ethics here, and how can staff or families report concerns confidentially?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 94 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Eliza at Chagrin Falls | 2.8 mi | Chagrin Falls, OH | ★★★☆☆ | 3/5 | |
| Solon Pointe at Emerald Ridge | 5.4 mi | Solon, OH | ★★☆☆☆ | 2/5 | |
| Ahc of Landerhaven LLC | 6.3 mi | Mayfield Heights, OH | ★★★★☆ | 4/5 | |
| Anna Maria of Aurora | 6.4 mi | Aurora, OH | ★★★★☆ | 3/5 | |
| Kensington at Anna Maria | 6.5 mi | Aurora, OH | ★★★★★ | 5/5 | |
| Gardens of Mayfield Village | 6.5 mi | Mayfield Heights, OH | ★★☆☆☆ | 1/5 | SFF |
| Beachwood Pointe Care Center | 6.9 mi | Beachwood, OH | ★☆☆☆☆ | 1/5 | |
| Ohman Family Living at Holly | 6.9 mi | Newbury, OH | ★★★★★ | 5/5 | |
| Canterbury of Twinsburg | 7.1 mi | Twinsburg, OH | ★★★★☆ | 3/5 | |
| Daughters of Miriam Center for Nursing & Rehabilit | 7.1 mi | Beachwood, OH | ★★☆☆☆ | 1/5 | |
| King David Post Acute Nursing & Rehabilitation LLC | 7.1 mi | Beachwood, OH | ★★★☆☆ | 2/5 | abuse |
| Heritage Healthcare of Lyndhurst | 7.5 mi | Lyndhurst, OH | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Tranquility of Richmond Heights — Richmond Heights, OH · overall 2/5
- University Manor Health & Reha — Cleveland, OH · overall 1/5
- Village of the Falls — Olmsted Falls, OH · overall 5/5
- Welsh Home the — Rocky River, OH · overall 5/5
- Westpark Healthcare Campus — Cleveland, OH · overall 5/5
- Willows Health and Rehab Ctr — Euclid, OH · overall 4/5
- Algart Health Care — Cleveland, OH · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366274.