How to file a complaint about care →
No fines or payment denials in the published 3-year window.
22199 Center Ridge Rd, Rocky River, OH 44116 (opens Google Maps) · Cuyahoga County · (440) 331-0420· 79 certified beds · avg 75 residents/day · certified since Dec 1, 1996 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.
The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. F-0582
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. F-0609
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. F-0610
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Feb 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Feb 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Feb 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 4 | 0 | D |
| 2021 | 3 | 0 | D |
| 2024 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.12 | 3.45 | 3.95 | top 13% in Ohio; top 35% in the U.S. |
| Registered Nurse hours | 0.67 | 0.60 | 0.69 | top 28% in Ohio; top 39% in the U.S. |
| Weekend total nurse staffing | 3.78 | 3.07 | 3.50 | top 10% in Ohio; top 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.57 | 0.42 | 0.48 | top 17% in Ohio; top 25% in the U.S. |
| Total nursing staff turnover (%) | 58.3 | 48.7 | 45.8 | bottom 25% in Ohio; bottom 19% in the U.S. |
| RN turnover (%) | 30.0 | 43.9 | 42.9 | top 28% in Ohio; top 29% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.19, RN 0.68, weekend 3.84.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.19 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Welsh Home the. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bloom, Susan | Individual | Corporate Officer | NOT APPLICABLE | 05/13/2024 |
| Crysler, Barbara | Individual | Corporate Director | NOT APPLICABLE | 05/03/2021 |
| Crysler, Barbara | Individual | Corporate Officer | NOT APPLICABLE | 05/03/2021 |
| Crysler, Brad | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2011 |
| Frederick, Cameron | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| Henton, Elizabeth | Individual | Corporate Director | NOT APPLICABLE | 08/08/2025 |
| Henton, Elizabeth | Individual | Corporate Officer | NOT APPLICABLE | 08/08/2025 |
| Jacobs, Peter | Individual | Corporate Director | NOT APPLICABLE | 06/01/2025 |
| Jindra, Jeanne | Individual | Corporate Officer | NOT APPLICABLE | 05/16/2024 |
| Koch, Sarah | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2014 |
| Koch, Sarah | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/05/2014 |
| Koch, Sarah | Individual | ADP of the SNF | NOT APPLICABLE | 07/08/2025 |
| Labounty, Janine | Individual | Corporate Officer | NOT APPLICABLE | 05/13/2024 |
| Leblang, Margaret | Individual | Corporate Director | NOT APPLICABLE | 05/03/2021 |
| Leblang, Margaret | Individual | Corporate Officer | NOT APPLICABLE | 05/03/2021 |
| Page, Jane | Individual | Corporate Officer | NOT APPLICABLE | 05/13/2024 |
| Parry, Gerri | Individual | Corporate Officer | NOT APPLICABLE | 05/13/2024 |
| Parry, Gerri | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2019 |
| Petz, Sian | Individual | Corporate Director | NOT APPLICABLE | 01/01/2014 |
| Petz, Sian | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2014 |
Showing 20 of 24 parties CMS has on file for this facility; 4 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| O'Neill Healthcare Fairview Park | 1.1 mi | Fairview Park, OH | ★★★★★ | 5/5 | |
| Normandy Manor of Rocky River | 1.6 mi | Rocky River, OH | ★★☆☆☆ | 2/5 | |
| Gardens of North Olmsted | 1.7 mi | North Olmsted, OH | ★★☆☆☆ | 1/5 | |
| Rocky River Gardens Rehab and Nursing Ctr | 2.6 mi | Cleveland, OH | ★★☆☆☆ | 1/5 | |
| Larchwood Care | 2.6 mi | Cleveland, OH | ★★★★★ | 4/5 | |
| Life Care Center of Westlake | 2.6 mi | Westlake, OH | ★★☆☆☆ | 2/5 | |
| O'Neill Healthcare North Olmsted | 2.8 mi | North Olmsted, OH | ★★★★☆ | 3/5 | |
| Aristos Nursing and Rehabilitation | 2.9 mi | Cleveland, OH | ★★☆☆☆ | 2/5 | |
| Lutheran Home | 3.0 mi | Westlake, OH | ★★★★☆ | 4/5 | |
| Huntington Woods Care & Rehab Center | 3.6 mi | Westlake, OH | ★★★★★ | 5/5 | |
| Westpark Healthcare Campus | 3.6 mi | Cleveland, OH | ★★★★★ | 4/5 | |
| Rae-Ann Westlake | 3.7 mi | Westlake, OH | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366103.
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