Welsh Home the

Name: Welsh Home the
Address: 22199 CENTER RIDGE RD, Rocky River, OH, 44116, US
Telephone: 4403310420

22199 Center Ridge Rd, Rocky River, OH 44116 · Cuyahoga County · 79 certified beds · avg 75 residents/day · certified since Dec 1, 1996

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.12

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 4, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Apr 22, 2021	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Apr 22, 2021	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Apr 22, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 28, 2019	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 28, 2019	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Feb 28, 2019	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Feb 28, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 1).

Year	Citations	Worst severity that year
2019	4	D
2021	3	D
2024	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.12	3.45	3.95	top 13% in Ohio; top 35% in the U.S.
Registered Nurse hours	0.67	0.60	0.69	top 28% in Ohio; top 39% in the U.S.
Weekend total nurse staffing	3.78	3.07	3.50	top 10% in Ohio; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.57	0.42	0.48	top 17% in Ohio; top 25% in the U.S.
Total nursing staff turnover (%)	58.3	48.7	45.8	bottom 25% in Ohio; bottom 19% in the U.S.
RN turnover (%)	30.0	43.9	42.9	top 28% in Ohio; top 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.19, RN 0.68, weekend 3.84. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bloom, Susan	Individual	Corporate Officer	NOT APPLICABLE	05/13/2024
Crysler, Barbara	Individual	Corporate Director	NOT APPLICABLE	05/03/2021
Crysler, Barbara	Individual	Corporate Officer	NOT APPLICABLE	05/03/2021
Crysler, Brad	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Frederick, Cameron	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2025
Henton, Elizabeth	Individual	Corporate Director	NOT APPLICABLE	08/08/2025
Henton, Elizabeth	Individual	Corporate Officer	NOT APPLICABLE	08/08/2025
Jacobs, Peter	Individual	Corporate Director	NOT APPLICABLE	06/01/2025
Jindra, Jeanne	Individual	Corporate Officer	NOT APPLICABLE	05/16/2024
Koch, Sarah	Individual	Corporate Officer	NOT APPLICABLE	01/01/2014
Koch, Sarah	Individual	Operational/Managerial Control	NOT APPLICABLE	10/05/2014
Koch, Sarah	Individual	ADP of the SNF	NOT APPLICABLE	07/08/2025
Labounty, Janine	Individual	Corporate Officer	NOT APPLICABLE	05/13/2024
Leblang, Margaret	Individual	Corporate Director	NOT APPLICABLE	05/03/2021
Leblang, Margaret	Individual	Corporate Officer	NOT APPLICABLE	05/03/2021
Page, Jane	Individual	Corporate Officer	NOT APPLICABLE	05/13/2024
Parry, Gerri	Individual	Corporate Officer	NOT APPLICABLE	05/13/2024
Parry, Gerri	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2019
Petz, Sian	Individual	Corporate Director	NOT APPLICABLE	01/01/2014
Petz, Sian	Individual	Corporate Officer	NOT APPLICABLE	01/01/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
O'Neill Healthcare Fairview Park	1.1 mi	Fairview Park, OH	★★★★★	5/5
Normandy Manor of Rocky River	1.6 mi	Rocky River, OH	★★☆☆☆	2/5
Gardens of North Olmsted	1.7 mi	North Olmsted, OH	★★☆☆☆	1/5
Rocky River Gardens Rehab and Nursing Ctr	2.6 mi	Cleveland, OH	★★☆☆☆	1/5
Larchwood Care	2.6 mi	Cleveland, OH	★★★★★	4/5
Life Care Center of Westlake	2.6 mi	Westlake, OH	★★☆☆☆	2/5
O'Neill Healthcare North Olmsted	2.8 mi	North Olmsted, OH	★★★★☆	3/5
Aristos Nursing and Rehabilitation	2.9 mi	Cleveland, OH	★★☆☆☆	2/5
Lutheran Home	3.0 mi	Westlake, OH	★★★★☆	4/5
Huntington Woods Care & Rehab Center	3.6 mi	Westlake, OH	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Rocky River →

Facility data as of CMS processing date 2026-08-01. CCN 366103.

The Care File

Visit checklist — Welsh Home the

22199 Center Ridge Rd, Rocky River, OH 44116 · 4403310420

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366103 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)