Village of the Falls
25920 Elm Street, Olmsted Falls, OH 44138 · Cuyahoga County · 36 certified beds · avg 33 residents/day · certified since Jun 8, 2020
Part of chain: SPRENGER HEALTH CARE SYSTEMS (12 facilities, chain avg rating 3.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 20, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 20, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jul 20, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jul 20, 2023 | D · Potential for harm, one-off | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.36 | 3.45 | 3.95 | top 46% in Ohio; bottom 29% in the U.S. |
| Registered Nurse hours | 0.65 | 0.60 | 0.69 | top 31% in Ohio; top 42% in the U.S. |
| Weekend total nurse staffing | 2.84 | 3.07 | 3.50 | bottom 41% in Ohio; bottom 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.53 | 0.42 | 0.48 | top 22% in Ohio; top 29% in the U.S. |
| Total nursing staff turnover (%) | 63.4 | 48.7 | 45.8 | bottom 15% in Ohio; bottom 12% in the U.S. |
| RN turnover (%) | 78.6 | 43.9 | 42.9 | bottom 7% in Ohio; bottom 6% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 0.74, weekend 3.20. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| SHCS INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/20/2016 |
| Sprenger, Nicole | Individual | 5% or Greater Indirect Ownership Interest | 50% | 07/20/2016 |
| Sprenger, Tracey | Individual | 5% or Greater Indirect Ownership Interest | 50% | 07/20/2016 |
| Citrin Cooperman and Company, LLP | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| CMS & Co. Management Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/20/2016 |
| CMS & Co. Management Services, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 07/31/2025 |
| Courtock, Melissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/02/2002 |
| Courtock, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 12/02/2002 |
| Delta Health Care Consultants, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2008 |
| Epperly, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/2022 |
| Epperly, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/2022 |
| Erdman, Valerie | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/30/2021 |
| Erdman, Valerie | Individual | ADP of the SNF | NOT APPLICABLE | 12/30/2021 |
| Fox, Emily | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2024 |
| Fox, Emily | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/31/2024 |
| Fox, Emily | Individual | ADP of the SNF | NOT APPLICABLE | 12/31/2024 |
| Gollinger, Kristen | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/13/2000 |
| Gollinger, Kristen | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2000 |
| Huntington | Organization | ADP of the SNF | NOT APPLICABLE | 06/04/2020 |
| Hutsenpiller, Wendie | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/03/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you coordinate hospice care, and can residents stay here while receiving it?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Riverview Pointe Care Center | 1.1 mi | Olmsted Falls, OH | ★★★★★ | 4/5 | |
| Health Center at the Renaissance | 1.3 mi | Olmsted TWP, OH | ★★★★☆ | 4/5 | |
| Northwestern Healthcare Center | 2.5 mi | Berea, OH | ★★★☆☆ | 2/5 | |
| Berea Center | 2.8 mi | Berea, OH | ★★★★★ | 4/5 | |
| Aristocrat Berea Healthcare and Rehabilitation | 2.8 mi | Berea, OH | ★★☆☆☆ | 2/5 | |
| Joshua Tree Care Center | 3.0 mi | North Olmsted, OH | ★★★★☆ | 4/5 | |
| O'Neill Healthcare North Olmsted | 3.3 mi | North Olmsted, OH | ★★★★☆ | 3/5 | |
| Hopkins Rehabilitation and Care Center | 3.5 mi | Middleburg Heights, OH | ★★☆☆☆ | 2/5 | |
| O'Neill Healthcare Middleburg Heights | 3.9 mi | Middleburg Heights, OH | ★★★★★ | 4/5 | |
| Parkside Villa | 3.9 mi | Middleburg Heights, OH | ★★★★☆ | 3/5 | |
| Gardens of North Olmsted | 4.3 mi | North Olmsted, OH | ★★☆☆☆ | 1/5 | |
| Crocker Pointe Health and Rehabilitation | 4.5 mi | Westlake, OH | —/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 366476.