Ohio ›Euclid

Willows Health and Rehab Ctr

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1500 E 191st St, Euclid, OH 44117 (opens Google Maps) · Cuyahoga County · (216) 486-8880· 75 certified beds · avg 67 residents/day · certified since Feb 18, 1986 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: SABER HEALTHCARE GROUP (126 facilities, chain avg rating 2.9★)

3/5
Health inspection rating (on-site)
inspected May 23, 2024
2
Serious findings on record
most recent May 23, 2024
$39,683
Fines, last 3 years
3.27
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · May 23, 2024 · F-0692

The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jun 19, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · May 9, 2022 · F-0697

The facility did not provide safe and appropriate pain management for a resident who needed it.

Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jun 2, 2022 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.

  1. G · Actual harm, isolated

    The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. F-0692

  2. E · Potential for more than minimal harm, pattern

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

  3. D · Potential for more than minimal harm, isolated

    The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657

View all 25 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 23, 2024▲ G · Actual harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
May 23, 2024E · Potential for more than minimal harm, patternThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
May 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
May 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
May 9, 2022▲ G · Actual harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
May 9, 2022F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 9, 2022F · Potential for more than minimal harm, widespreadThe facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868
May 9, 2022F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
May 9, 2022E · Potential for more than minimal harm, patternThe facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · F-0568
May 9, 2022E · Potential for more than minimal harm, patternThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
May 9, 2022E · Potential for more than minimal harm, patternThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to manage their own money and financial affairs. · F-0567
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · F-0660
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
May 9, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791
Apr 4, 2019E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Apr 4, 2019E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 4, 2019E · Potential for more than minimal harm, patternThe facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921
Apr 4, 2019D · Potential for more than minimal harm, isolatedThe facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623
Apr 4, 2019D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Apr 4, 2019D · Potential for more than minimal harm, isolatedThe facility did not dispose of garbage and refuse properly. · F-0814

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (15 → 4).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2019
All citations: 6
Serious citations (G–L): 0
2022
All citations: 15
Serious citations (G–L): 1
2024
All citations: 4
Serious citations (G–L): 1

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
201960E
2022151G ▲
202441G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $39,683.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
May 23, 2024Fine$39,683

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.27
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.34
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.96
Ohio average: 3.07
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOhio avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.273.453.95bottom 45% in Ohio; bottom 25% in the U.S.
Registered Nurse hours0.340.600.69bottom 10% in Ohio; bottom 14% in the U.S.
Weekend total nurse staffing2.963.073.50top 47% in Ohio; bottom 29% in the U.S.
Weekend RN hours (not acuity-adjusted)0.180.420.48bottom 5% in Ohio; bottom 9% in the U.S.
Total nursing staff turnover (%)46.848.745.8top 45% in Ohio; bottom 45% in the U.S.
RN turnover (%)42.943.942.9top 47% in Ohio; bottom 49% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.21, RN 0.33, weekend 2.91.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.21 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Willows Health and Rehab Ctr. CMS inspection and staffing records do not tell us what this home will charge you.

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Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
WWBV Holdings LLCOrganization5% or Greater Indirect Ownership Interest100%09/30/2019
Cekanski, CynthiaIndividualOperational/Managerial ControlNOT APPLICABLE10/25/2021
Cekanski, CynthiaIndividualADP of the SNFNOT APPLICABLE10/25/2021
Citrin Cooperman Advisors LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2006
Mehta, DharmeshIndividualADP of the SNFNOT APPLICABLE12/01/2023
Nicoluzakis, GregoryIndividualManaging Control - Governing BodyNOT APPLICABLE03/01/2019
Nicoluzakis, GregoryIndividualCorporate OfficerNOT APPLICABLE03/01/2019
Nicoluzakis, GregoryIndividualADP of the SNFNOT APPLICABLE03/01/2019
Ohio Pennsyslvania Property LLCOrganization5% or Greater Mortgage InterestNOT APPLICABLE03/01/2016
Ohio Pennsyslvania Property LLCOrganizationADP of the SNFNOT APPLICABLE03/01/2016
Saber Governance LLCOrganizationOperational/Managerial ControlNOT APPLICABLE09/01/2019
SHG Boa LLCOrganizationADP of the SNFNOT APPLICABLE12/11/2025
SHG Management LLCOrganizationOperational/Managerial ControlNOT APPLICABLE09/01/2019
SHG Management LLCOrganizationADP of the SNFNOT APPLICABLE09/01/2019
SHG Mt, LLCOrganizationADP of the SNFNOT APPLICABLE12/11/2025
TCF National BankOrganizationADP of the SNFNOT APPLICABLE07/19/2019
Thomas, UrsulaIndividualOperational/Managerial ControlNOT APPLICABLE10/28/2024
Thomas, UrsulaIndividualADP of the SNFNOT APPLICABLE10/28/2024
Volpe, BenjaminIndividualCorporate DirectorNOT APPLICABLE03/01/2019
Volpe, BenjaminIndividualCorporate OfficerNOT APPLICABLE03/01/2019

Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Saber Healthcare Group — 126 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 125 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "How do you coordinate and monitor care for residents who receive dialysis?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 100 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Hillside Plaza0.4 miCleveland, OH★★★☆☆3/5
Eastbrook Healthcare Center0.9 miCleveland, OH★★★☆☆3/5
Mount Saint Joseph Rehab Center1.2 miEuclid, OH★★★★☆4/5
Slovene Home for the Aged1.4 miCleveland, OH★☆☆☆☆2/5
Gardens of Euclid Beach1.7 miCleveland, OH★★☆☆☆1/5
Heritage Healthcare of Euclid1.8 miEuclid, OH★☆☆☆☆2/5
Gardens of McGregor and Amasa Stone2.3 miEast Cleveland, OH★★★★★4/5
Tranquility of Richmond Heights3.0 miRichmond Heights, OH★★☆☆☆2/5
Candlewood Healthcare and Rehabilitation3.0 miEast Cleveland, OH★★★☆☆3/5
Grande Pointe Healthcare Commu3.6 miRichmond Heights, OH★★☆☆☆2/5
Highland Pointe Health & Rehab Center3.8 miHighland Heights, OH★☆☆☆☆1/5
Avenue at Lyndhurst4.2 miLyndhurst, OH★★☆☆☆1/5SFF

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Euclid →

Facility data as of CMS processing date 2026-08-01. CCN 365670.

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