The Grand Rehabilitation and Nursing at Rome

Name: The Grand Rehabilitation and Nursing at Rome
Address: 801 NORTH JAMES STREET, Rome, NY, 13440, US
Telephone: 3153370550

801 North James Street, Rome, NY 13440 · Oneida County · 160 certified beds · avg 152 residents/day · certified since Aug 1, 1976

Part of chain: THE GRAND HEALTHCARE (16 facilities, chain avg rating 1.8★)

1/5

Health inspection rating (on-site)

Serious findings on record

$76,542

Fines, last 3 years

3.05

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Nov 5, 2025 · F-0627 · triggered by a complaint

The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.

Why it matters: A rushed or poorly planned move can leave a resident somewhere that can't meet their needs.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Dec 2, 2025 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, one-off · Oct 25, 2023 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Corrected: Nov 15, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (38)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 17, 2026	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Apr 17, 2026	E · Potential for harm, repeated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 17, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Apr 17, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Apr 17, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Apr 17, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 5, 2025	▲ J · Immediate jeopardy, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Aug 1, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jun 28, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 28, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jun 28, 2024	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Jun 28, 2024	E · Potential for harm, repeated	The facility did not provide at least one adequately sized room for dining and activities, with good lighting, airflow, and furniture. · from a complaint
Jun 28, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 28, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jun 28, 2024	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint
Jun 28, 2024	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Jun 28, 2024	D · Potential for harm, one-off	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Oct 25, 2023	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 25, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Oct 25, 2023	D · Potential for harm, one-off	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint
Aug 15, 2022	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 15, 2022	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 15, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 15, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Aug 15, 2022	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Aug 15, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 11).

Year	Citations	Serious (G–L)	Worst severity that year
2022	13	0	E
2023	3	1	J ▲
2024	10	0	E
2025	1	1	J ▲
2026	11	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $76,542.

Date	Type	Amount / length
Nov 5, 2025	Fine	$45,257
Oct 25, 2023	Fine	$31,285

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.05	3.58	3.95	bottom 28% in New York; bottom 15% in the U.S.
Registered Nurse hours	0.38	0.68	0.69	bottom 11% in New York; bottom 19% in the U.S.
Weekend total nurse staffing	2.50	3.13	3.50	bottom 15% in New York; bottom 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.11	0.48	0.48	bottom 1% in New York; bottom 2% in the U.S.
Total nursing staff turnover (%)	40.8	40.3	45.8	bottom 44% in New York; top 38% in the U.S.
RN turnover (%)	46.7	39.8	42.9	bottom 31% in New York; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.09, RN 0.38, weekend 2.54. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Strauss, Jeremy	Individual	5% or Greater Direct Ownership Interest	98%	08/10/2016
Rogers, Eric	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2018
Rogers, Eric	Individual	Corporate Officer	NOT APPLICABLE	07/01/2018
Rogers, Eric	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Strauss, Jeremy	Individual	Corporate Director	NOT APPLICABLE	04/01/2010
Strauss, Jonathan	Individual	Corporate Officer	NOT APPLICABLE	01/01/2015
Strauss, Jonathan	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Rome Memorial Hospital, INC - R H C F	0.7 mi	Rome, NY	★★★★☆	4/5
Colonial Park Rehabilitation and Nursing Center	0.9 mi	Rome, NY	★☆☆☆☆	2/5
Bethany Gardens Skilled Living Center	1.1 mi	Rome, NY	★★★★☆	4/5
Betsy Ross Rehabilitation Center, INC	1.1 mi	Rome, NY	★☆☆☆☆	3/5
Trustees of Eastern Star Hall & Home of the N Y S	7.5 mi	Oriskany, NY	★☆☆☆☆	2/5
Presbyterian Home for Central New York INC	11.5 mi	New Hartford, NY	★☆☆☆☆	2/5
Katherine Luther Residential HLTH Care & Rehab	12.1 mi	Clinton, NY	★☆☆☆☆	1/5
MVHS Rehabilitation and Nursing Center	12.3 mi	Utica, NY	★★★☆☆	3/5
Utica Rehabilitation & Nursing Center	13.1 mi	Utica, NY	★☆☆☆☆	1/5
The Grand Rehabilitation and Nursing at Utica	13.2 mi	Utica, NY	★☆☆☆☆	1/5	SFF
The Pines at Utica Center for Nursing and Rehab	13.5 mi	Utica, NY	★☆☆☆☆	2/5
Oneida Center for Rehabilitation and Nursing	13.7 mi	Utica, NY	★☆☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Rome →

Facility data as of CMS processing date 2026-08-01. CCN 335589.

The Care File

Visit checklist — The Grand Rehabilitation and Nursing at Rome

801 North James Street, Rome, NY 13440 · 3153370550

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $76,542

Most serious findings on record:

▲ Nov 5, 2025 (F-0627, Immediate jeopardy, one-off): The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.
▲ Oct 25, 2023 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335589 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)