Presbyterian Home for Central New York INC
4290 Middle Settlement Road, New Hartford, NY 13413 · Oneida County · 242 certified beds · avg 0 residents/day · certified since Oct 1, 1976
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (24)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 21, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 26, 2024 | E · Potential for harm, repeated | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Apr 26, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Apr 26, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jan 14, 2022 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 14, 2022 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 14, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Jan 14, 2022 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Jan 14, 2022 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 14, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jan 14, 2022 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 14, 2022 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jun 21, 2019 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jun 21, 2019 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 21, 2019 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Jun 21, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (8 → 11).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 4 | 0 | D |
| 2022 | 8 | 0 | E |
| 2024 | 11 | 0 | E |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 3.58 | 3.95 | — |
| Registered Nurse hours | 0.00 | 0.68 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 3.13 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.48 | 0.48 | — |
| Total nursing staff turnover (%) | 0.0 | 40.3 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.8 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Presbyterian Homes & Services INC. | Organization | 5% or Greater Direct Ownership Interest | — | 08/15/1963 |
| Abraham, Marie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Breen, Julianne | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2020 |
| Burke, Jerry | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2018 |
| Graham, Kevin | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/02/2025 |
| Graham, Kevin | Individual | ADP of the SNF | NOT APPLICABLE | 02/02/2025 |
| Jeanty, Hamerton | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Jeanty, Hamerton | Individual | ADP of the SNF | NOT APPLICABLE | 10/30/2025 |
| Kane, Jeff | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Mills, Deborah | Individual | Corporate Director | NOT APPLICABLE | 07/01/2016 |
| Ohmann, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Pitcher, Patricia | Individual | Corporate Director | NOT APPLICABLE | 04/01/2021 |
| Riggle, Rick | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Rutter, Jeremy | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2021 |
| Rutter, Jeremy | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2021 |
| Rutter, Jeremy | Individual | ADP of the SNF | NOT APPLICABLE | 11/20/2021 |
| Voce, Linda | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2012 |
| Williams, Jay | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2018 |
| Williams, Roger | Individual | Corporate Director | NOT APPLICABLE | 04/01/2014 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Katherine Luther Residential HLTH Care & Rehab | 1.5 mi | Clinton, NY | ★☆☆☆☆ | 1/5 | |
| Utica Rehabilitation & Nursing Center | 3.5 mi | Utica, NY | ★☆☆☆☆ | 1/5 | |
| MVHS Rehabilitation and Nursing Center | 3.8 mi | Utica, NY | ★★★☆☆ | 3/5 | |
| The Grand Rehabilitation and Nursing at Utica | 4.5 mi | Utica, NY | ★☆☆☆☆ | 1/5 | SFF |
| The Pines at Utica Center for Nursing and Rehab | 4.5 mi | Utica, NY | ★☆☆☆☆ | 2/5 | |
| Oneida Center for Rehabilitation and Nursing | 5.2 mi | Utica, NY | ★☆☆☆☆ | 3/5 | |
| Trustees of Eastern Star Hall & Home of the N Y S | 5.7 mi | Oriskany, NY | ★☆☆☆☆ | 2/5 | |
| Charles T Sitrin Health Care Center INC | 5.9 mi | New Hartford, NY | ★★☆☆☆ | 1/5 | |
| Masonic Care Community of New York | 8.0 mi | Utica, NY | ★☆☆☆☆ | 1/5 | |
| Waterville Residential Care Center | 10.0 mi | Waterville, NY | ★★★☆☆ | 3/5 | |
| Colonial Park Rehabilitation and Nursing Center | 11.0 mi | Rome, NY | ★☆☆☆☆ | 2/5 | |
| The Grand Rehabilitation and Nursing at Rome | 11.5 mi | Rome, NY | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335546.