Charles T Sitrin Health Care Center INC
2050 Tilden Ave, New Hartford, NY 13413 · Oneida County · 188 certified beds · avg 172 residents/day · certified since Dec 1, 1975
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Jun 29, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Aug 21, 2026 (Deficient, Provider has plan of correction)
▲ Immediate jeopardy, one-off · Feb 12, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 18, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Feb 12, 2025 · F-0609 · triggered by a complaint
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Why it matters: When incidents aren't reported promptly, abusers may continue harming residents and outside authorities can't step in.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 18, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jan 31, 2023 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 31, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (30)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 29, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jun 29, 2026 | D · Potential for harm, one-off | The facility did not make sure care was delivered by qualified people following each resident's written care plan — the individualized document that spells out exactly what care that resident is supposed to receive. · from a complaint |
| May 28, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 28, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 12, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Feb 12, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 19, 2024 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Nov 19, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 19, 2024 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Nov 19, 2024 | B · Minimal risk, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Jun 5, 2024 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint |
| Feb 1, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Jan 31, 2023 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 31, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jan 31, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 31, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 31, 2023 | D · Potential for harm, one-off | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Jan 29, 2020 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jan 29, 2020 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Jan 29, 2020 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 29, 2020 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 29, 2020 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 12).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 5 | 0 | D |
| 2023 | 5 | 1 | J ▲ |
| 2024 | 14 | 0 | E |
| 2025 | 4 | 2 | J ▲ |
| 2026 | 2 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $171,860.
| Date | Type | Amount / length |
|---|---|---|
| Feb 12, 2025 | Fine | $171,860 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.98 | 3.58 | 3.95 | top 6% in New York; top 13% in the U.S. |
| Registered Nurse hours | 0.41 | 0.68 | 0.69 | bottom 17% in New York; bottom 24% in the U.S. |
| Weekend total nurse staffing | 4.50 | 3.13 | 3.50 | top 5% in New York; top 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.21 | 0.48 | 0.48 | bottom 17% in New York; bottom 14% in the U.S. |
| Total nursing staff turnover (%) | 42.5 | 40.3 | 45.8 | bottom 42% in New York; top 43% in the U.S. |
| RN turnover (%) | 29.4 | 39.8 | 42.9 | top 28% in New York; top 28% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.70, RN 0.39, weekend 4.24. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Charles T. Sitrin Network of Homes and Services, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/06/1992 |
| Blatt, Susan | Individual | Corporate Director | NOT APPLICABLE | 11/01/2012 |
| Charles T. Sitrin Network of Homes and Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Cobane, Brenda | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Cobane, Brenda | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Cohen, Chet | Individual | Corporate Director | NOT APPLICABLE | 11/01/2013 |
| Cominsky, Michael | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2014 |
| Dinerstein, Andrea | Individual | Corporate Officer | NOT APPLICABLE | 11/07/2024 |
| Geier, Gustavo Daniel | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Goldbas, David | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2014 |
| Goldbas, David | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2014 |
| Kaplan Felice, Lori | Individual | Corporate Director | NOT APPLICABLE | 11/01/2016 |
| Kaplan Felice, Lori | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2016 |
| Kaplan Felice, Lori | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2016 |
| Kowalsky, Edward | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2014 |
| Pearlman, Victor | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2023 |
| Pollack, Morey | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2024 |
| Pylman, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2017 |
| Pylman, John | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2017 |
| Rockford, Randy | Individual | Corporate Director | NOT APPLICABLE | 11/01/2014 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you make sure every shift actually follows each resident's care plan?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Pines at Utica Center for Nursing and Rehab | 2.6 mi | Utica, NY | ★☆☆☆☆ | 2/5 | |
| Oneida Center for Rehabilitation and Nursing | 2.7 mi | Utica, NY | ★☆☆☆☆ | 3/5 | |
| The Grand Rehabilitation and Nursing at Utica | 2.9 mi | Utica, NY | ★☆☆☆☆ | 1/5 | SFF |
| Utica Rehabilitation & Nursing Center | 2.9 mi | Utica, NY | ★☆☆☆☆ | 1/5 | |
| Masonic Care Community of New York | 3.2 mi | Utica, NY | ★☆☆☆☆ | 1/5 | |
| MVHS Rehabilitation and Nursing Center | 3.7 mi | Utica, NY | ★★★☆☆ | 3/5 | |
| Presbyterian Home for Central New York INC | 5.9 mi | New Hartford, NY | ★☆☆☆☆ | 2/5 | |
| Katherine Luther Residential HLTH Care & Rehab | 6.8 mi | Clinton, NY | ★☆☆☆☆ | 1/5 | |
| Trustees of Eastern Star Hall & Home of the N Y S | 8.6 mi | Oriskany, NY | ★☆☆☆☆ | 2/5 | |
| The Grand Rehabilitation and Nursing at Mohawk | 9.5 mi | Ilion, NY | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
All facilities in New Hartford →
Facility data as of CMS processing date 2026-08-01. CCN 335475.