Waterville Residential Care Center

Name: Waterville Residential Care Center
Address: 220 TOWER STREET, Waterville, NY, 13480, US
Telephone: 3158414156

220 Tower Street, Waterville, NY 13480 · Oneida County · 92 certified beds · avg 87 residents/day · certified since Jan 1, 1977

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.51

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 27, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 27, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 10, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 10, 2024	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Oct 10, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 10, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Oct 10, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Oct 10, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Mar 7, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 11, 2020	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 11, 2020	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Sep 11, 2020	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 11, 2020	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 11, 2020	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Sep 11, 2020	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 6).

Year	Citations	Worst severity that year
2020	6	E
2023	1	E
2024	6	E
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.51	3.58	3.95	top 45% in New York; bottom 37% in the U.S.
Registered Nurse hours	0.44	0.68	0.69	bottom 20% in New York; bottom 28% in the U.S.
Weekend total nurse staffing	2.88	3.13	3.50	bottom 45% in New York; bottom 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.48	0.48	bottom 42% in New York; bottom 35% in the U.S.
Total nursing staff turnover (%)	50.5	40.3	45.8	bottom 25% in New York; bottom 36% in the U.S.
RN turnover (%)	33.3	39.8	42.9	top 38% in New York; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.25, RN 0.40, weekend 2.67. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Harding-Staelens, Judith	Individual	5% or Greater Direct Ownership Interest	50%	01/01/2003
Murabito, Joseph	Individual	5% or Greater Direct Ownership Interest	50%	12/31/2015
Elemental Management Group, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2018
Harding-Staelens, Judith	Individual	General Partnership Interest	NOT APPLICABLE	07/09/2019
Harding-Staelens, Judith	Individual	ADP of the SNF	NOT APPLICABLE	01/21/2025
Murabito, Joseph	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2015
Murabito, Joseph	Individual	General Partnership Interest	NOT APPLICABLE	07/09/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Katherine Luther Residential HLTH Care & Rehab	8.8 mi	Clinton, NY	★☆☆☆☆	1/5
Presbyterian Home for Central New York INC	10.0 mi	New Hartford, NY	★☆☆☆☆	2/5
Charles T Sitrin Health Care Center INC	11.6 mi	New Hartford, NY	★★☆☆☆	1/5
Utica Rehabilitation & Nursing Center	11.7 mi	Utica, NY	★☆☆☆☆	1/5
The Pines at Utica Center for Nursing and Rehab	12.6 mi	Utica, NY	★☆☆☆☆	2/5
MVHS Rehabilitation and Nursing Center	12.7 mi	Utica, NY	★★★☆☆	3/5
The Grand Rehabilitation and Nursing at Utica	12.8 mi	Utica, NY	★☆☆☆☆	1/5	SFF
Crouse Community Center INC	13.2 mi	Morrisville, NY	★★★★☆	3/5
Oneida Center for Rehabilitation and Nursing	13.3 mi	Utica, NY	★☆☆☆☆	3/5
Masonic Care Community of New York	14.8 mi	Utica, NY	★☆☆☆☆	1/5
Trustees of Eastern Star Hall & Home of the N Y S	15.7 mi	Oriskany, NY	★☆☆☆☆	2/5
Oneida Health Rehabilitation and Extended Care	17.1 mi	Oneida, NY	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Waterville →

Facility data as of CMS processing date 2026-08-01. CCN 335585.

The Care File

Visit checklist — Waterville Residential Care Center

220 Tower Street, Waterville, NY 13480 · 3158414156

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335585 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)