Oneida Center for Rehabilitation and Nursing

Name: Oneida Center for Rehabilitation and Nursing
Address: 1445 KEMBLE STREET, Utica, NY, 13501, US
Telephone: 3157320100

1445 Kemble Street, Utica, NY 13501 · Oneida County · 120 certified beds · avg 116 residents/day · certified since Feb 29, 1996

Part of chain: CENTERS HEALTH CARE (36 facilities, chain avg rating 2.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.02

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 6, 2026	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. · from a complaint
Dec 10, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 10, 2024	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Dec 10, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 10, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 10, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 10, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 10, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Dec 10, 2024	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Dec 10, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 10, 2024	D · Potential for harm, one-off	The facility did not bring in qualified outside professionals to provide a required service when it didn't have a qualified professional on staff. · from a complaint
Nov 7, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Dec 2, 2022	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 2, 2022	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 2, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 2, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 2, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 6, 2019	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Dec 6, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 6, 2019	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Dec 6, 2019	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 6, 2019	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 6, 2019	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 6, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 6, 2019	D · Potential for harm, one-off	The facility did not have enough fresh-air ventilation, whether through windows, mechanical systems, or both.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 10).

Year	Citations	Worst severity that year
2019	8	E
2022	5	E
2023	1	D
2024	10	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.02	3.58	3.95	bottom 27% in New York; bottom 15% in the U.S.
Registered Nurse hours	0.24	0.68	0.69	bottom 1% in New York; bottom 5% in the U.S.
Weekend total nurse staffing	2.61	3.13	3.50	bottom 23% in New York; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.19	0.48	0.48	bottom 11% in New York; bottom 10% in the U.S.
Total nursing staff turnover (%)	56.4	40.3	45.8	bottom 14% in New York; bottom 22% in the U.S.
RN turnover (%)	60.0	39.8	42.9	bottom 13% in New York; bottom 22% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.07, RN 0.24, weekend 2.65. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Rozenberg, Kenneth	Individual	5% or Greater Indirect Ownership Interest	95%	01/01/2018
Utica KR Holding LLC	Organization	5% or Greater Direct Ownership Interest	99%	01/01/2018
Norine, Helen	Individual	W-2 Managing Employee	NOT APPLICABLE	12/31/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How often does each resident's doctor visit and review their care in person?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you explain health changes and treatment options to residents and their families?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Grand Rehabilitation and Nursing at Utica	0.7 mi	Utica, NY	★☆☆☆☆	1/5	SFF
The Pines at Utica Center for Nursing and Rehab	0.8 mi	Utica, NY	★☆☆☆☆	2/5
MVHS Rehabilitation and Nursing Center	1.6 mi	Utica, NY	★★★☆☆	3/5
Utica Rehabilitation & Nursing Center	1.9 mi	Utica, NY	★☆☆☆☆	1/5
Charles T Sitrin Health Care Center INC	2.7 mi	New Hartford, NY	★★☆☆☆	1/5
Masonic Care Community of New York	2.9 mi	Utica, NY	★☆☆☆☆	1/5
Presbyterian Home for Central New York INC	5.2 mi	New Hartford, NY	★☆☆☆☆	2/5
Trustees of Eastern Star Hall & Home of the N Y S	6.2 mi	Oriskany, NY	★☆☆☆☆	2/5
Katherine Luther Residential HLTH Care & Rehab	6.6 mi	Clinton, NY	★☆☆☆☆	1/5
The Grand Rehabilitation and Nursing at Mohawk	11.1 mi	Ilion, NY	★☆☆☆☆	1/5
Colonial Park Rehabilitation and Nursing Center	12.9 mi	Rome, NY	★☆☆☆☆	2/5
Valley Health Services INC	13.2 mi	Herkimer, NY	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Utica →

Facility data as of CMS processing date 2026-08-01. CCN 335794.

The Care File

Visit checklist — Oneida Center for Rehabilitation and Nursing

1445 Kemble Street, Utica, NY 13501 · 3157320100

Health inspection rating 3/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "How often does each resident's doctor visit and review their care in person?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335794 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)