Mayfair Care Center
100 Baldwin Road, Hempstead, NY 11550 · Nassau County · 200 certified beds · avg 193 residents/day · certified since Jan 14, 1969
Part of chain: THE GRAND HEALTHCARE (16 facilities, chain avg rating 1.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 25, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 13, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 30, 2023 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 26, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (23)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 25, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 25, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| Sep 25, 2024 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Sep 25, 2024 | B · Minimal risk, repeated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Sep 25, 2024 | B · Minimal risk, repeated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Mar 30, 2023 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Mar 30, 2023 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Oct 2, 2020 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 2, 2020 | D · Potential for harm, one-off | The facility did not make sure care was delivered by qualified people following each resident's written care plan — the individualized document that spells out exactly what care that resident is supposed to receive. |
| Oct 2, 2020 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 3 | 0 | E |
| 2023 | 12 | 1 | G ▲ |
| 2024 | 8 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $41,308.
| Date | Type | Amount / length |
|---|---|---|
| Sep 25, 2024 | Fine | $41,308 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.37 | 3.58 | 3.95 | bottom 47% in New York; bottom 30% in the U.S. |
| Registered Nurse hours | 0.45 | 0.68 | 0.69 | bottom 25% in New York; bottom 30% in the U.S. |
| Weekend total nurse staffing | 3.11 | 3.13 | 3.50 | top 43% in New York; bottom 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.26 | 0.48 | 0.48 | bottom 29% in New York; bottom 23% in the U.S. |
| Total nursing staff turnover (%) | 29.5 | 40.3 | 45.8 | top 28% in New York; top 13% in the U.S. |
| RN turnover (%) | 20.0 | 39.8 | 42.9 | top 9% in New York; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.28, RN 0.44, weekend 3.03. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Fogel, Esther | Individual | 5% or Greater Direct Ownership Interest | 10% | 06/29/1995 |
| Kalter, Frady | Individual | 5% or Greater Direct Ownership Interest | 10% | 06/29/1995 |
| Kalter, Moshe | Individual | 5% or Greater Direct Ownership Interest | 41% | 06/29/1995 |
| Boden, Arthur | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/13/2007 |
| Kalter, Moshe | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/22/2017 |
| Stern, Samuel | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Nassau Rehabilitation & Nursing Center | 0.9 mi | Hempstead, NY | ★★★☆☆ | 3/5 | |
| Hempstead Park Nursing Home | 1.1 mi | Hempstead, NY | ★★☆☆☆ | 2/5 | abuse |
| Townhouse Center for Rehabilitation & Nursing | 1.2 mi | Uniondale, NY | ★★★☆☆ | 3/5 | |
| A Holly Patterson Extended Care Facility | 1.7 mi | Uniondale, NY | ★☆☆☆☆ | 1/5 | abuse |
| Fulton Commons Care Center INC | 2.6 mi | East Meadow, NY | ★★☆☆☆ | 2/5 | |
| Rockville Skilled Nursing & Rehabilitation Center, | 3.0 mi | Rockville Center, NY | ★★★★★ | 4/5 | |
| The Grand Pavilion for Rehab & Nursing at Rockvill | 3.0 mi | Rockville Centre, NY | ★★★☆☆ | 2/5 | |
| Mount Sinai South Nassau T C U | 3.2 mi | Oceanside, NY | ★★★★★ | 5/5 | |
| Garden Care Center | 3.2 mi | Franklin Square, NY | ★★★★★ | 4/5 | |
| Meadowbrook Care Center | 3.4 mi | Freeport, NY | ★★★★★ | 4/5 | |
| South Shore Rehabilitation and Nursing Center | 3.4 mi | Freeport, NY | ★★★☆☆ | 2/5 | |
| North Shore - Lij Orzac Center for Rehabilitation | 3.8 mi | Valley Stream, NY | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335279.