Rome Memorial Hospital, INC - R H C F

Name: Rome Memorial Hospital, INC - R H C F
Address: 1500 NORTH JAMES STREET, Rome, NY, 13440, US
Telephone: 3153387318

1500 North James Street, Rome, NY 13440 · Oneida County · 80 certified beds · avg 77 residents/day · certified since Nov 1, 1976

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.33

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 2, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 8, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Jan 8, 2025	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Apr 14, 2023	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Apr 14, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Apr 14, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 14, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 14, 2023	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Apr 14, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 15, 2021	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 15, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 2).

Year	Citations	Worst severity that year
2021	2	E
2023	6	E
2025	2	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.33	3.58	3.95	top 17% in New York; top 28% in the U.S.
Registered Nurse hours	0.74	0.68	0.69	top 28% in New York; top 33% in the U.S.
Weekend total nurse staffing	3.74	3.13	3.50	top 17% in New York; top 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.48	0.48	bottom 36% in New York; bottom 29% in the U.S.
Total nursing staff turnover (%)	48.9	40.3	45.8	bottom 28% in New York; bottom 40% in the U.S.
RN turnover (%)	58.3	39.8	42.9	bottom 15% in New York; bottom 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.92, RN 0.67, weekend 3.39. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Rowlands, Dewey	Individual	5% or Greater Indirect Ownership Interest	5%	12/09/2015
Burns, Darlene	Individual	Corporate Director	NOT APPLICABLE	03/29/2016
Czyz, Anne Marie	Individual	Corporate Officer	NOT APPLICABLE	03/01/2021
Desai, Ankur	Individual	Corporate Director	NOT APPLICABLE	04/28/2009
Finster, Valerie	Individual	Corporate Director	NOT APPLICABLE	11/01/2021
Grow Denton, Julie	Individual	Corporate Director	NOT APPLICABLE	01/11/2011
Grunder, Kristin	Individual	Corporate Director	NOT APPLICABLE	10/24/2017
Hanson, Donald	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Kaplan Felice, Lori	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Nolan, David	Individual	Corporate Director	NOT APPLICABLE	09/01/2005
O-Shaughnessy, Ryan	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Reese, Lynn	Individual	Corporate Director	NOT APPLICABLE	09/01/1995
Restivo, John	Individual	Corporate Director	NOT APPLICABLE	08/29/2017
Rowlands, Dewey	Individual	Corporate Director	NOT APPLICABLE	08/18/2015
Rowlands, Dewey	Individual	Operational/Managerial Control	NOT APPLICABLE	08/18/2015
Thompson, Ryan	Individual	Corporate Officer	NOT APPLICABLE	03/15/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you track that every resident's quarterly assessment happens on time?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Bethany Gardens Skilled Living Center	0.6 mi	Rome, NY	★★★★☆	4/5
The Grand Rehabilitation and Nursing at Rome	0.7 mi	Rome, NY	★☆☆☆☆	1/5
Colonial Park Rehabilitation and Nursing Center	1.0 mi	Rome, NY	★☆☆☆☆	2/5
Betsy Ross Rehabilitation Center, INC	1.1 mi	Rome, NY	★☆☆☆☆	3/5
Trustees of Eastern Star Hall & Home of the N Y S	7.6 mi	Oriskany, NY	★☆☆☆☆	2/5
Presbyterian Home for Central New York INC	11.9 mi	New Hartford, NY	★☆☆☆☆	2/5
Katherine Luther Residential HLTH Care & Rehab	12.6 mi	Clinton, NY	★☆☆☆☆	1/5
MVHS Rehabilitation and Nursing Center	12.6 mi	Utica, NY	★★★☆☆	3/5
Utica Rehabilitation & Nursing Center	13.4 mi	Utica, NY	★☆☆☆☆	1/5
The Grand Rehabilitation and Nursing at Utica	13.4 mi	Utica, NY	★☆☆☆☆	1/5	SFF
The Pines at Utica Center for Nursing and Rehab	13.7 mi	Utica, NY	★☆☆☆☆	2/5
Oneida Center for Rehabilitation and Nursing	13.8 mi	Utica, NY	★☆☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Rome →

Facility data as of CMS processing date 2026-08-01. CCN 335563.

The Care File

Visit checklist — Rome Memorial Hospital, INC - R H C F

1500 North James Street, Rome, NY 13440 · 3153387318

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335563 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)