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No fines or payment denials in the published 3-year window.
31 Lockwood Avenue, New Rochelle, NY 10801 (opens Google Maps) · Westchester County · (914) 576-0600· 160 certified beds · avg 154 residents/day · certified since May 1, 1972 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PARAGON HEALTHNET (11 facilities, chain avg rating 4.5★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 28, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Jan 28, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 28, 2026 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jan 28, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Jan 28, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jan 28, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jan 28, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Nov 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Sep 25, 2019 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Sep 25, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Sep 25, 2019 | D · Potential for more than minimal harm, isolated | The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730 |
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2023 | 8 | 0 | D |
| 2026 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.15 | 3.58 | 3.95 | bottom 35% in New York; bottom 19% in the U.S. |
| Registered Nurse hours | 0.59 | 0.68 | 0.69 | top 46% in New York; top 49% in the U.S. |
| Weekend total nurse staffing | 2.70 | 3.13 | 3.50 | bottom 30% in New York; bottom 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.48 | 0.48 | bottom 26% in New York; bottom 21% in the U.S. |
| Total nursing staff turnover (%) | 29.4 | 40.3 | 45.8 | top 26% in New York; top 13% in the U.S. |
| RN turnover (%) | 26.3 | 39.8 | 42.9 | top 22% in New York; top 23% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.54, RN 0.67, weekend 3.03.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.54 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Sutton Park Center for Nursing and Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Eisen, Chana | Individual | 5% or Greater Direct Ownership Interest | — | 09/18/2008 |
| Eisen, Sholom | Individual | 5% or Greater Direct Ownership Interest | — | 09/18/2008 |
| Eisen, Usher | Individual | 5% or Greater Direct Ownership Interest | 5% | 01/01/2015 |
| Laufer, Issac | Individual | 5% or Greater Direct Ownership Interest | — | 09/18/2008 |
| Rubenstein, Rivkah | Individual | 5% or Greater Direct Ownership Interest | — | 09/18/2008 |
| Sutton, Sophia | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/24/2009 |
All 6 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Paragon Healthnet — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Schaffer Extended Care Center | 0.1 mi | New Rochelle, NY | ★☆☆☆☆ | 1/5 | |
| United Hebrew Geriatric Center | 1.3 mi | New Rochelle, NY | ★★★★★ | 4/5 | |
| Glen Island Center for Nursing and Rehabilitation | 1.3 mi | New Rochelle, NY | ★★★☆☆ | 3/5 | |
| The Wartburg Home | 1.4 mi | Mount Vernon, NY | ★★★★☆ | 3/5 | |
| Bayberry Nursing Home | 1.5 mi | New Rochelle, NY | ★★★★☆ | 4/5 | |
| Dumont Center for Rehabilitation and Nursing Care | 1.6 mi | New Rochelle, NY | ★★★☆☆ | 2/5 | |
| Westchester Center for Rehabilitation & Nursing | 2.1 mi | Mount Vernon, NY | ★★☆☆☆ | 1/5 | |
| Sarah Neuman Center for Rehabilitation and Nursing | 3.0 mi | Mamaroneck, NY | ★★☆☆☆ | 1/5 | |
| Pinnacle Multicare Nursing and Rehabilitation Cent | 3.5 mi | Bronx, NY | ★★★☆☆ | 3/5 | |
| Split Rock Rehabilitation and Health Care Center | 3.6 mi | Bronx, NY | ★★★★★ | 4/5 | |
| Regeis Care Center | 3.7 mi | Bronx, NY | ★★★★☆ | 4/5 | |
| Laconia Nursing Home | 3.7 mi | Bronx, NY | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Westchester, NY — 42 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335350.
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