Springbrook Center

How to file a complaint about care →

2 fines totaling $17,388, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 1.24, weekend 3.49.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.79 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 19 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Genesis Healthcare — 184 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Windward Gardens — Camden, ME · overall —/5SFF
• Abbotts Creek Center — Lexington, NC · overall 4/5
• Meridian Center — High Point, NC · overall 1/5
• Mount Olive Center — Mount Olive, NC · overall 1/5
• Pembroke Center — Pembroke, NC · overall 1/5abuse
• Siler City Center — Siler City, NC · overall 1/5abuse
• Applewood Center — Winchester, NH · overall 5/5
• Country Village Center, Genesis Healthcare — Lancaster, NH · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 183 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Maine midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 35% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Cumberland, ME — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Coastal Manor — Yarmouth, ME · overall 2/5
• Hawthorne House — Freeport, ME · overall 4/5
• Horizons Living and Rehab Center — Brunswick, ME · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Westbrook →