Gorham House
50 New Portland Rd, Gorham, ME 04038 · Cumberland County · 69 certified beds · avg 62 residents/day · certified since Mar 1, 1994
Part of chain: SENIOR LIFESTYLE (4 facilities, chain avg rating 3.8★)
3/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
5.20
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (24)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 11, 2026 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Feb 11, 2026 | E · Potential for harm, repeated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| Feb 11, 2026 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 11, 2026 | E · Potential for harm, repeated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Feb 11, 2026 | E · Potential for harm, repeated | The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign. |
| Feb 11, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Feb 11, 2026 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Feb 11, 2026 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Feb 11, 2026 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 11, 2026 | D · Potential for harm, one-off | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. |
| Feb 11, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 1, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 29, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Mar 29, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 29, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 29, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 29, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 29, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 29, 2023 | B · Minimal risk, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Mar 29, 2023 | B · Minimal risk, repeated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Mar 29, 2023 | B · Minimal risk, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Mar 12, 2020 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 12, 2020 | D · Potential for harm, one-off | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. |
| Mar 12, 2020 | B · Minimal risk, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 11).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 3 | 0 | D |
| 2023 | 9 | 0 | E |
| 2025 | 1 | 0 | D |
| 2026 | 11 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Maine avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.20 | 4.60 | 3.95 | top 19% in Maine; top 10% in the U.S. |
| Registered Nurse hours | 1.43 | 1.11 | 0.69 | top 15% in Maine; top 5% in the U.S. |
| Weekend total nurse staffing | 4.72 | 4.16 | 3.50 | top 19% in Maine; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.78 | 0.73 | 0.48 | top 45% in Maine; top 12% in the U.S. |
| Total nursing staff turnover (%) | 52.6 | 46.7 | 45.8 | bottom 33% in Maine; bottom 30% in the U.S. |
| RN turnover (%) | 53.8 | 40.2 | 42.9 | bottom 24% in Maine; bottom 30% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.84, RN 1.33, weekend 4.39. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company · changed ownership in the last 12 months
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arhc TRS Holdco, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2025 |
| FMR LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2025 |
| J.P. Morgan Investment Management, INC. | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2025 |
| Ventas, INC. | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2025 |
| Vop SLS Holdco, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2025 |
| VTR Property Sectors, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2025 |
| VTR TRS Holdco, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 09/01/2025 |
| Baker, Dana | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2025 |
| Berman, Ari | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2025 |
| Berman, Ari | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| Blackrock INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| Cummings, Christian | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2025 |
| Cummings, Christian | Individual | Corporate Director | NOT APPLICABLE | 09/01/2025 |
| Cummings, Christian | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| FMR LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| Fry, Brian | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2025 |
| Fry, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| Gagnon, Rebecca | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2025 |
| Gagnon, Rebecca | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
| J.P. Morgan Investment Management, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you explain health changes and treatment options to residents and their families?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Springbrook Center | 3.9 mi | Westbrook, ME | ★★☆☆☆ | 1/5 | |
| Barron Center | 5.4 mi | Portland, ME | ★★★★☆ | 4/5 | |
| Maine Veterans Home - Scarborough | 7.3 mi | Scarborough, ME | ★★★★★ | 5/5 | |
| Fallbrook Commons | 7.7 mi | Portland, ME | ★★★☆☆ | 2/5 | |
| Pine Point Center | 8.2 mi | Scarborough, ME | ★★☆☆☆ | 2/5 | |
| Cedars Nursing Care Center | 8.4 mi | Portland, ME | ★★★★☆ | 4/5 | |
| Seaside Healthcare LLC | 8.6 mi | Portland, ME | ★★★★☆ | 4/5 | |
| Pinnacle Health & Rehab at South Portland | 9.4 mi | So Portland, ME | ★★★☆☆ | 3/5 | |
| Ledgewood Manor | 10.8 mi | Windham, ME | ★★★☆☆ | 3/5 | |
| Piper Shores | 10.9 mi | Scarborough, ME | ★★★★★ | 4/5 | |
| Sedgewood Commons | 11.3 mi | Falmouth, ME | ★★★☆☆ | 3/5 | |
| Seal Rock Healthcare | 12.9 mi | Saco, ME | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 205166.