Pine Point Center

Name: Pine Point Center
Address: 67 PINE POINT RD, Scarborough, ME, 04074, US
Telephone: 2078832468

67 Pine Point Rd, Scarborough, ME 04074 · Cumberland County · 61 certified beds · avg 57 residents/day · certified since Oct 1, 1991

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 2, 2026	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jun 2, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 2, 2026	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs. · from a complaint
Apr 9, 2025	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Apr 9, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 9, 2025	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Apr 9, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 9, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 9, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 9, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Apr 9, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 9, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Apr 9, 2025	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Apr 9, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 9, 2025	B · Minimal risk, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Oct 15, 2024	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint
Mar 6, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 6, 2024	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Mar 6, 2024	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Mar 6, 2024	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Mar 6, 2024	E · Potential for harm, repeated	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Mar 6, 2024	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 6, 2024	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Nov 3, 2022	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 3, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 3, 2022	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 3, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 12).

Year	Citations	Worst severity that year
2022	4	E
2024	11	E
2025	12	E
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maine avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.99	4.60	3.95	bottom 21% in Maine; top 40% in the U.S.
Registered Nurse hours	1.23	1.11	0.69	top 32% in Maine; top 9% in the U.S.
Weekend total nurse staffing	3.66	4.16	3.50	bottom 21% in Maine; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.83	0.73	0.48	top 39% in Maine; top 10% in the U.S.
Total nursing staff turnover (%)	47.0	46.7	45.8	bottom 49% in Maine; bottom 44% in the U.S.
RN turnover (%)	46.7	40.2	42.9	bottom 37% in Maine; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.84, RN 1.18, weekend 3.52. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 2/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Fc-Gen Operations Investment LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Gen Operations I LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Gen Operations II LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare of Maine LLC	Organization	5% or Greater Direct Ownership Interest	100%	10/02/2012
Genesis Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
GHC Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/02/2012
Sun Healthcare Group INC	Organization	5% or Greater Indirect Ownership Interest	—	11/15/2022
Whitman, Arnold	Individual	5% or Greater Indirect Ownership Interest	—	02/02/2015
Berg, Michael	Individual	Corporate Officer	NOT APPLICABLE	03/02/2015
Bridgeford, Laura	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
Lowes, Roy	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2024
Lowes, Roy	Individual	ADP of the SNF	NOT APPLICABLE	03/03/2025
Mendelson, Avi	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
Morris, Diane	Individual	Operational/Managerial Control	NOT APPLICABLE	12/23/2023
Morris, Diane	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2023
Stadler, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2024
Stadler, Daniel	Individual	ADP of the SNF	NOT APPLICABLE	03/03/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you keep residents' medical records accurate, complete, and secure?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Maine Veterans Home - Scarborough	1.2 mi	Scarborough, ME	★★★★★	5/5
Piper Shores	4.5 mi	Scarborough, ME	★★★★★	4/5
Seal Rock Healthcare	5.5 mi	Saco, ME	★★☆☆☆	2/5
St Andre Health Care Facility	6.7 mi	Biddeford, ME	★★★★★	5/5
Springbrook Center	6.8 mi	Westbrook, ME	★★☆☆☆	1/5
Southridge Rehab & Living Ctr	6.9 mi	Biddeford, ME	★★★☆☆	3/5
Pinnacle Health & Rehab at South Portland	7.5 mi	So Portland, ME	★★★☆☆	3/5
Barron Center	7.9 mi	Portland, ME	★★★★☆	4/5
Gorham House	8.2 mi	Gorham, ME	★★★★★	3/5
Seaside Healthcare LLC	9.6 mi	Portland, ME	★★★★☆	4/5
Cedars Nursing Care Center	9.9 mi	Portland, ME	★★★★☆	4/5
Fallbrook Commons	10.3 mi	Portland, ME	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Scarborough →

Facility data as of CMS processing date 2026-08-01. CCN 205070.

The Care File

Visit checklist — Pine Point Center

67 Pine Point Rd, Scarborough, ME 04074 · 2078832468

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 205070 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)