Valley Falls Terrace

Name: Valley Falls Terrace
Address: 400 Locust Grove Road, Spartanburg, SC, 29303, US
Telephone: 8645030377

400 Locust Grove Road, Spartanburg, SC 29303 · Spartanburg County · 88 certified beds · avg 85 residents/day · certified since Jul 5, 1973

Part of chain: FUNDAMENTAL HEALTHCARE (66 facilities, chain avg rating 2.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.42

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 16, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 16, 2025	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 9, 2024	F · Potential for harm, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
May 9, 2024	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 9, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 9, 2024	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
May 9, 2024	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
May 9, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 9, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	7	0	F
2025	5	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.42	4.08	3.95	bottom 26% in South Carolina; bottom 33% in the U.S.
Registered Nurse hours	0.25	0.67	0.69	bottom 4% in South Carolina; bottom 6% in the U.S.
Weekend total nurse staffing	3.08	3.55	3.50	bottom 30% in South Carolina; bottom 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.41	0.41	0.48	top 34% in South Carolina; top 47% in the U.S.
Total nursing staff turnover (%)	45.8	45.9	45.8	bottom 48% in South Carolina; bottom 48% in the U.S.
RN turnover (%)	80.0	42.1	42.9	bottom 5% in South Carolina; bottom 6% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.29, RN 0.24, weekend 2.95. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Thi of South Carolina, LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/14/2015
Smith, Lacey	Individual	W-2 Managing Employee	NOT APPLICABLE	01/29/2024
Smith, Lacey	Individual	Corporate Officer	NOT APPLICABLE	01/29/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Where do you post your daily staffing numbers, and can I see today's?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Physical Rehabilitation and Wellness Center of Spa	1.8 mi	Spartanburg, SC	★☆☆☆☆	1/5	abuse
Rosecrest Rehabilitation and Healthcare Center	3.5 mi	Inman, SC	★★★★★	5/5
Spartanburg Hospital for Restorative Care SNF	3.6 mi	Spartanburg, SC	★★★★★	5/5
Magnolia Manor - Spartanburg	3.6 mi	Spartanburg, SC	★★★☆☆	3/5
White Oak Manor - Spartanburg	3.7 mi	Spartanburg, SC	★★★★☆	4/5
White Oak at North Grove INC	4.7 mi	Spartanburg, SC	★☆☆☆☆	1/5
Summit Hills Skilled Nursing Facility	5.3 mi	Spartanburg, SC	★★★★☆	4/5
Magnolia Manor - Inman	6.4 mi	Inman, SC	★☆☆☆☆	1/5	SFF
Lake Emory Post Acute Care	6.5 mi	Inman, SC	★☆☆☆☆	2/5	abuse
White Oak Estates	6.8 mi	Spartanburg, SC	★★★☆☆	3/5
Inman Healthcare	7.0 mi	Inman, SC	★★★★☆	3/5
Golden Age Operations	7.2 mi	Inman, SC	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Spartanburg →

Facility data as of CMS processing date 2026-08-01. CCN 425096.

The Care File

Visit checklist — Valley Falls Terrace

400 Locust Grove Road, Spartanburg, SC 29303 · 8645030377

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425096 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)